Hako Hotel Mount Austin

3.0 star property
Hotel in Johor Bahru with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hako Hotel Mount Austin

Front of property
Front of property - evening/night
Executive King | Desk, iron/ironing board, free WiFi, bed sheets
Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100
  • Austin Heights Water & Adventure Park
    2 min walk
  • Sunway College Johor Bahru
    5 min walk
  • Austin Hills Country Club
    19 min walk
  • Johor Bahru (JHB-Senai Intl.)
    36 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Solo Room, No Windows

  • Sleeps 1
  • 1 Twin Bed

Dual Twin, No Windows

  • Sleeps 2
  • 2 Twin Beds

Dual Twin, With Window

  • Sleeps 2
  • 2 Twin Beds

Dual King, No Windows

  • Sleeps 2
  • 1 King Bed

Mini Suite

  • Sleeps 2
  • 1 King Bed

Executive Family

  • Sleeps 2
  • 1 King Bed

Executive King

  • Sleeps 2
  • 1 King Bed

Dual King, With Window

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Johor Bahru

Hako Hotel Mount Austin places you next to Austin Heights Water & Adventure Park and within a 10-minute walk of Sunway College Johor Bahru. This 45-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk - 0.2 miles
  • Austin Hills Country Club - 19 min walk - 1.1 miles
  • AEON Tebrau City - 4 min drive - 2.2 miles
  • Hospital Sultan Ismail - 4 min drive - 2.0 miles
  • Toppen Shopping Centre - 5 min drive - 2.5 miles

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 36 min drive

Restaurants

  • ‪Sushi Zento 膳户 Austin Heights - ‬3 min walk
  • ‪Restoran Hua Mui 華美茶餐室 - ‬1 min walk
  • ‪宽窄巷子 成都串串香Kuanzhai Alley - ‬2 min walk
  • ‪Like Mee Noodle House 贊麵館豬肉粉 - ‬2 min walk
  • ‪和丽轩 Restoran Helixuan - ‬2 min walk

About this property

Hako Hotel Mount Austin

Hotel in Johor Bahru with a 24-hour front desk
Guests of Hako Hotel Mount Austin enjoy features like free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi and Smart TVs. Bathrooms have hair dryers and free toiletries. Desks are also standard.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Smart TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Are free cancellation options available at Hako Hotel Mount Austin?

Hako Hotel Mount Austin offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Hako Hotel Mount Austin?

This hotel is located in Johor Bahru, just steps from Austin Heights Water & Adventure Park. You'll also find AEON Tebrau City and Toppen Shopping Centre within a short drive.

Is there parking available at Hako Hotel Mount Austin?

No, there isn't parking available at the hotel.

Does Hako Hotel Mount Austin have a casino on the premises?

No, Hako Hotel Mount Austin doesn't have a casino.

Is there an indoor pool at Hako Hotel Mount Austin?

No, there is no indoor pool at this hotel.

Is Hako Hotel Mount Austin good for couples?

Amenities at this hotel that appeal to couples include a smart TV and a 24-hour front desk.

Are there hot tubs at Hako Hotel Mount Austin?

No, this hotel doesn't have a spa tub.

Does Hako Hotel Mount Austin have a restaurant with a breakfast menu?

No, Hako Hotel Mount Austin doesn't have a restaurant that serves breakfast.

Does Hako Hotel Mount Austin allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hako Hotel Mount Austin.

Are there connecting rooms at Hako Hotel Mount Austin?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hako Hotel Mount Austin?

The closest major airport to Hako Hotel Mount Austin is Senai International Airport (JHB), which is 22.5 mi away (36 minutes by car). Another top airport is Seletar Airport (XSP), which is located 21.5 mi away (48-minute drive).

Can I book a room with a balcony at Hako Hotel Mount Austin?

No, you won't find guestrooms with balconies at Hako Hotel Mount Austin.

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 40 reviews" "
Rating 8 - Good. 16 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Boon Yen

Traveled with group
Liked: Staff & service
Disliked: Amenities
Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2. Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs. Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower. Overall, a very basic hotel with minimum required conditions. However, location is great with lots of dining options, massage services and entertainment options.
Stayed 1 night in Aug 2024

8/10 Good

Matthias

Traveled with partner
Second time staying with them but a different room. Aircon is good
Stayed 1 night in Jul 2024

2/10 Terrible

Low

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building . The music from below is so loud .. till very late nite . Terrible experience
Stayed 1 night in May 2024

6/10 Okay

Matthias

Traveled with partner
Disliked: Property conditions & facilities
The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Stayed 1 night in May 2024

6/10 Okay

SEH LENG HUANG SILONG

Traveled with family
Disliked: Staff & service
Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm. Only can check in after 2pm, not 130pm or 150pm. Noisy environment, if you are a light sleeper... Lift access to room at any level can be access by anyone without the need for Hotel card access.
Stayed 1 night in May 2024

6/10 Okay

THIAM HOCK

Liked: Property conditions & facilities
Noisy
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
There are ants crawling on the table. First encounter with ants in hotel room
Stayed 1 night in Jan 2024

2/10 Terrible

Estee

Stayed 1 night in Dec 2023

10/10 Excellent

JiaJun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

lee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Johannes, London

Liked: Cleanliness
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Stayed 1 night in Dec 2022

8/10 Good

Jeffrey Bok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a comfortable stay.
Stayed 1 night in Jun 2020

8/10 Good

Kin, K.L

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Staff friendly and hotel is cleanliness is good
Stayed 3 nights in Jul 2020

8/10 Good

James, Fantastic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new hotel, nice design and clean, will stay again
Stayed 1 night in Jul 2020

8/10 Good

Siew Hoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mako hotel
The experience was amazing, brand new hotel in a good location
Stayed 1 night in Feb 2020

10/10 Excellent

Khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel design is great and very comfortable but the club at the back is noisy
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Will be back
Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.
Stayed 2 nights in Jan 2020

8/10 Good

guangze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Cass, Singapore

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019