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The Sultan Hotel & Residence Jakarta

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Jakarta

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sultan Hotel & Residence Jakarta

View from property
2 outdoor pools
Exterior
Front of property
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is $100
includes taxes & fees
$91 per night
Nov 25 - Nov 26

Explore the area

Map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270
  • Balai Sidang Jakarta Convention Center
    6 min walk
  • Gelora Bung Karno Stadium
    11 min walk
  • Pacific Place
    13 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    40 min drive

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Room options

View all photos for Executive Room, Executive Level

Premium bedding, free minibar, in-room safe, desk

Executive Room, Executive Level

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, free minibar, in-room safe, desk

Apartment, 2 Bedrooms

  • 1615 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Premium bedding, free minibar, in-room safe, desk

Apartment, 3 Bedrooms

  • 2433 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living room | 32-inch LED TV with cable channels, TV

Junior Suite

  • 688 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Room

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, free minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Three Bedroom Apartment

Premium bedding, free minibar, in-room safe, desk

Three Bedroom Apartment

  • Sleeps 4
  • 1 Twin Sofa Bed, 2 Twin Beds, 1 King Bed and 1 Queen Bed
Front of property

Artotel Gelora Senayan Jakarta

Pool
Spa
Parking included
Free WiFi
8.0 out of 10, Very Good, (36)
The price is $54
per night
$66 total
includes taxes & fees
Dec 8 - Dec 9
Artotel Gelora Senayan Jakarta

About the neighborhood

Jakarta

The Sultan Hotel & Residence Jakarta places you within a leisurely stroll of Gelora Bung Karno Stadium and Balai Sidang Jakarta Convention Center. This 707-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants. It's connected to the convention center in central Jakarta and also close to Thamrin City Shopping Mall and Grand Indonesia.

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk - 0.4 miles
  • Gelora Bung Karno Stadium - 11 min walk - 0.6 miles
  • fX Sudirman Mall - 19 min walk - 1.0 mile
  • Grand Indonesia - 6 min drive - 2.9 miles
  • Thamrin City Shopping Mall - 6 min drive - 3.3 miles

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Istora MRT Station - 13 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Sentosa Seafood Senayan - ‬3 min walk
  • ‪Lagoon Executive Lounge - ‬1 min walk
  • ‪Plataran Senayan - ‬8 min walk
  • ‪Nan Xiang Steamed Bun House - ‬7 min walk
  • ‪Peacock Cafe - ‬10 min walk

About this property

The Sultan Hotel & Residence Jakarta

Luxury hotel with 3 restaurants connected to the convention center in Jakarta
Guests of The Sultan Hotel & Residence Jakarta have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking, and an airport shuttle (available 24 hours) for IDR 700000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, refrigerators, and safes.
2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Airman Lounge
  • Lagoon Cafe
  • Nan Xiang
  • Nippon Kan
  • Qi Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 750000 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

Is a free cancellation option available at The Sultan Hotel & Residence Jakarta?

The Sultan Hotel & Residence Jakarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Sultan Hotel & Residence Jakarta?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at The Sultan Hotel & Residence Jakarta on Dec 3, 2024 start from $82.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Sultan Hotel & Residence Jakarta?

This hotel is located in Jakarta, a short 11-minute walk from Gelora Bung Karno Stadium and also 19 minutes on foot from fX Sudirman Mall. You'll also find Plaza Indonesia and Bundaran HI within a short drive.

Will I be able to park at The Sultan Hotel & Residence Jakarta?

Yes, self parking is offered for free at the hotel.

Is there a spa available at The Sultan Hotel & Residence Jakarta?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The Sultan Hotel & Residence Jakarta feature a casino at the property?

No, The Sultan Hotel & Residence Jakarta doesn't have a casino.

Is there an indoor pool at The Sultan Hotel & Residence Jakarta?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Sultan Hotel & Residence Jakarta good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 3 bars, and 3 restaurants.

Does The Sultan Hotel & Residence Jakarta have a hot tub?

No, but this hotel does have a sauna.

Does The Sultan Hotel & Residence Jakarta have a restaurant with a breakfast menu?

Yes, The Sultan Hotel & Residence Jakarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Sultan Hotel & Residence Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at The Sultan Hotel & Residence Jakarta.

Are there connecting rooms at The Sultan Hotel & Residence Jakarta?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Sultan Hotel & Residence Jakarta?

The closest major airport to The Sultan Hotel & Residence Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 8.9 mi away (30 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 18.2 mi away (40-minute drive).

Can I book a room with a balcony at The Sultan Hotel & Residence Jakarta?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy garden or pool views.

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 523 reviews" "
Rating 8 - Good. 233 out of 523 reviews" "
Rating 6 - Okay. 93 out of 523 reviews" "
Rating 4 - Poor. 39 out of 523 reviews" "
Rating 2 - Terrible. 15 out of 523 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holger

Stayed 16 nights in Jun 2024

6/10 Okay

Jeffrey

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are friendly and helpful, excellent service. But the hotel seems too old and aged.
Stayed 3 nights in May 2024

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but not round down. Very good hotel and location to access the JCC Convention Center via underground tunnel. Only 400 meters away. Very practical. Staff is very nice and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Fawaz, Riyadh

Stayed 1 night in Apr 2024

10/10 Excellent

Fawaz, Riyadh

Stayed 1 night in Apr 2024

4/10 Poor

H

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Old Hotel...
Stayed 4 nights in Nov 2023

4/10 Poor

Asakura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jonguk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. You can reach any place from here
Stayed 1 night in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10 Excellent

Jonguk

Business traveler
Liked: Cleanliness, staff & service, amenities
Staffs are kind
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveler
Liked: Cleanliness, staff & service, amenities
Staffs are very kind and generous
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveler
Liked: Staff & service, property conditions & facilities
staffs are kind and generous. They are good
Stayed 1 night in Mar 2023

8/10 Good

Jonguk

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
walkable
Stayed 2 nights in Feb 2023

8/10 Good

WAI HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good price, many facilities and good vibes

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022

6/10 Okay

Lit Phen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Walking distance to Jakarta Convention Centre
Stayed 3 nights in Sep 2022

10/10 Excellent

JECUBE

Stayed 1 night in Sep 2022

8/10 Good

ALI

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good location but the break fast was is not good. Receptionists are so kinds. All other things are ok .
Stayed 1 night in Jul 2022

10/10 Excellent

Etienne

Stayed 3 nights in Jul 2022

8/10 Good

konosuke

Stayed 2 nights in Dec 2021

8/10 Good

Amelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

ed, Los Angeles

Business traveler
Liked: Staff & service, property conditions & facilities
nice property but showing its age, could use a little update or facelift
Stayed 1 night in Feb 2020

4/10 Poor

Meriam, Jakarta

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The Hotel Manager ( on duty ) is not very professional. 1. One of The Hotel’s restaurant “Nan Xiang“ is charging my credit card, despite I have made cancellation within 3 minutes I have placed an order. ( I never received any food from them ). 2.The Hotel charging my credit card ( un-authorized ) for something that I didn’t get any explanation what’s that charged for nor I have not sign anything.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020