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Hilton Garden Inn Jackson Downtown

3.0 star property
Hotel in Jackson with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Lobby
Meeting facility
32-inch LCD TV with premium channels, TV
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
235 W Capitol St, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪5 min walk‬
  • Jackson State University
    ‪15 min walk‬
  • Mississippi Coliseum
    ‪3 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪20 min drive‬

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Room options

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

1 King Accessible Room with Bathtub

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

King bed evolution room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Two queens evolution room

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium channels, TV

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed (With Drinks-Snacks)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed bedroom suite

32-inch LCD TV with premium channels, TV

King bed bedroom suite

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Located in Downtown Jackson, Hilton Garden Inn Jackson Downtown is next to Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. This 186-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.3 miles
  • Jackson State University - 15 min walk - 0.8 miles
  • Mississippi State Capitol - 16 min walk - 0.9 miles
  • Mississippi State Fairgrounds - 3 min drive - 1.2 miles
  • Mississippi Coliseum - 3 min drive - 1.3 miles

Getting around

  • Jackson Station - 1 min walk
  • Evers Intl. Airport (JAN) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk
  • ‪Johnny T's Bistro & Blues - ‬9 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel in Jackson with a 24-hour fitness center and a 24-hour front desk
Guests staying at Hilton Garden Inn Jackson Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, along with 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

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Room, 1 King Bed, Accessible, City View | City view

Hilton Jackson

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,005 reviews
The price is $116
includes taxes & fees
$104 per night
Apr 13 - Apr 14
Hilton Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on Apr 13, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Jackson Downtown?

This hotel is situated in Downtown Jackson, just steps from Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building, and within a short walk of Mississippi Governor's Mansion. You'll also find Mississippi Museum of Art and Mississippi State Capitol less than a mile away.

Is there parking available at Hilton Garden Inn Jackson Downtown?

Yes, valet parking is offered for USD 22.00 per day. Accessible parking is also available for guests.

Does Hilton Garden Inn Jackson Downtown include a casino on the premises?

No, Hilton Garden Inn Jackson Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hilton Garden Inn Jackson Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Jackson Downtown?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Jackson Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jackson Downtown serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson Downtown for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Jackson Downtown?

The closest major airport to Hilton Garden Inn Jackson Downtown is Evers Intl. Airport (JAN), which is 12.1 mi away (20 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.8 mi away (18-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jackson Downtown?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson Downtown.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 362 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 148 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 2 nights in Nov 2024

2/10 Terrible

CURTIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2024

10/10 Excellent

Julius

Stayed 2 nights in Dec 2024

10/10 Excellent

Cinderella

Stayed 3 nights in Oct 2024

2/10 Terrible

Kasmine

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful!! However, there is nothing around this area.
Stayed 1 night in Dec 2024

4/10 Poor

Alicia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.
Stayed 1 night in Dec 2024

4/10 Poor

Charles

Stayed 1 night in Dec 2024

4/10 Poor

Charles

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.
Stayed 2 nights in Dec 2024

6/10 Okay

Marxie

Stayed 1 night in Nov 2024

8/10 Good

Cory

Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom was unclean at check-in time. I called down to the front desk 3 times about it and third time I was told there was nothing that could be done until housekeeping comes in the next morning. I was traveling with a newborn, and I was told that they were unable to bring me towels to the room and that I had to go to the lobby to get them. I was able to Clorox down my bathroom until I saw bloody tissue in the shower. At checkout, the hotel manager tried to help however, I feel there is much more that needs to be done to correct the situation. Historically, this is a very nice hotel which I have been staying in often upon visiting my alma mater- Jackson State and my family over the years. I hope to see this hotel turn its service around to be a little more professional and accommodating to it guests.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jill

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged credit card by items that weren’t purchased.
Stayed 1 night in Dec 2024

6/10 Okay

Rikki

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The pool needed a good cleaning and probably should have pest control sent out to spray for bugs. The hot tub was broken even after I had called a day before to check and make sure it was working bc this was one of the main reasons we chose this hotel. Room was decent and blackout curtains were nice and we slept well, but cleaning crew needs to be more thorough bc we found used food container under the edge of the bed. Yuck!!
Stayed 1 night in Dec 2024

4/10 Poor

Keirsten

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was not great , i didn’t get the room i was originally supposed to get because the door was broken so i was switched to another room that was super small, the closest door was broken, the shower had mold on the inside and the only thing they did was give complimentary breakfast which was very limited i will never stay here again
Stayed 2 nights in Dec 2024

6/10 Okay

Russell

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All around great spot.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It's a beautiful hotel, staff and valet were friendly and getting checked in and out was easy.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The TVs didn’t work at all!! Shower wasn’t clean good! I’LL NEVER STAY THERE AGAIN!!
Stayed 2 nights in Nov 2024

6/10 Okay

Fred

Liked: Staff & service
Ice machine was broken Sink faucet in room was not placed correctly
Stayed 1 night in Nov 2024

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