See all properties

The Hey Hotel

4.0 star property
Hotel with free breakfast, a short walk to Mystery Rooms

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hey Hotel

Lake
Exterior
Suite | Balcony
Single Room (CO2gether) | Living area | TV
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Hoeheweg
    1 min walk
  • Kletterhalle Interlaken
    3 min walk
  • Kunsthaus Interlaken
    3 min walk
  • Bern (BRN-Belp)
    46 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Essential by Dorint Interlaken

Pet friendly
Free WiFi
Breakfast available
Parking available
8.8 out of 10, Excellent, (164)
The price is $271
per night
$288 total
includes taxes & fees
Jan 6 - Jan 7
Essential by Dorint Interlaken

About the neighborhood

Interlaken

Located in Central Interlaken, The Hey Hotel is adjacent to Hoeheweg and within a 5-minute walk of Kletterhalle Interlaken. This 192-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 8 min walk
  • Interlaken Ost Ferry Terminal - 17 min walk

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk
  • ‪PizPaz - ‬1 min walk

About this property

The Hey Hotel

Hotel with free breakfast, a short walk to Mystery Rooms
Guests staying at The Hey Hotel enjoy free WiFi in public areas, free newspapers, and a hair salon. Self parking is offered for CHF 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Espresso makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is free cancellation available at The Hey Hotel?

The Hey Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Hey Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at The Hey Hotel on Jan 1, 2025 start from $340.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Hey Hotel?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kletterhalle Interlaken, and within a short walk of Mystery Rooms. You'll also find Interlaken Casino and Interlaken Ost Ferry Terminal less than a mile away.

Is there parking available at The Hey Hotel?

Yes, parking is offered for CHF 15.00 per day.

Does The Hey Hotel feature a casino on the premises?

No, The Hey Hotel doesn't have a casino.

Will I find an indoor pool at The Hey Hotel?

No, there is no indoor pool at this hotel.

Is The Hey Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does The Hey Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Hey Hotel have a restaurant with a breakfast menu?

Yes, The Hey Hotel serves free buffet breakfast each morning from its restaurant.

Will The Hey Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Hey Hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Does The Hey Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Hey Hotel?

The closest major airport to The Hey Hotel is Bern (BRN-Belp), which is 27.8 mi away (46 minutes by car).

Are there rooms with balconies at The Hey Hotel?

No, there aren't any guestrooms with balconies at The Hey Hotel.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 364 reviews" "
Rating 8 - Good. 99 out of 364 reviews" "
Rating 6 - Okay. 43 out of 364 reviews" "
Rating 4 - Poor. 14 out of 364 reviews" "
Rating 2 - Terrible. 8 out of 364 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to train stations and paragliding
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
The location to the train was great. Didn’t like not having plastic glasses to use for drinking. A hotel like this should offer glassware in the rooms. Replenishment was hit and miss.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maysa

Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Kalpana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

LORALEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Beds were very firm!
Stayed 4 nights in Aug 2024

8/10 Good

Charles, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Brittany

Stayed 2 nights in Aug 2024

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Natalie

Traveled with family
Disliked: Property conditions & facilities
Expectations were not met
For a 4-star hotel, the rooms were not in very good conditions. We even had to move rooms because our first room did not have a working A/C and the room was located on the top floor with a slanted ceiling. The 2nd room had an A/C that worked better, but the room needed a lot of work, felt very run down. Also amenities are missing, no toiletrie items, no glass ware, no creamer, just too nasic for the price we paid.
Stayed 3 nights in Aug 2024

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were excellent and we had a lovely stay. Right by all the local transport and food options. I would highly recommend this to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pallavi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, friendly staff, great location with lots of dining options - 6 min walk to Interlaken west and a 5 min bus ride to Interlaken OST.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
if you are visiting Interlaken this is one of the hotels to consider for sure.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dharmesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service
Stayed 2 nights in Aug 2024

2/10 Terrible

catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this hotel . The staff is really irresponsible and we booked AC room and the AC in the room is not working and they even don’t offer any room to swap .
Stayed 2 nights in Aug 2024

8/10 Good

Mohammad, Center Valley

Traveled with partner
Liked: Cleanliness, staff & service
Great location, property is outdated, need remodeling and better color scheme of carpets
Stayed 4 nights in Aug 2024

10/10 Excellent

Keil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and very helpful - even walked me to the bus stop and made sure I got on the right one.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
The rooms did not have air conditioning & it was very hot
Stayed 2 nights in Aug 2024