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Hotel Am Vitalpark

4.0 star property
Family-friendly hotel with 4 indoor pools and 2 spa tubs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Am Vitalpark

Lobby
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Exterior
4 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Sauna

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Märchenpark Heilbad Heiligenstadt
    2 min walk
  • Restaurant Theodor Storm
    2 min walk
  • Heilbad Heiligenstadt Station
    5 min drive
  • Eisenach-Kindel Airport (EIB)
    83 min drive

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Room options

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area | 43-inch flat-screen TV with cable channels, TV

Suite

  • 689 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

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Victor's Residenz-Hotel Teistungenburg

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Hot Tub
Spa
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8.8 out of 10, Excellent, (239)
The price is $125
per night
$134 total
includes taxes & fees
Jan 6 - Jan 7
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About the neighborhood

Heilbad Heiligenstadt

Hotel Am Vitalpark places you next to Märchenpark Heilbad Heiligenstadt and within a 10-minute stroll of other popular attractions like Heinrich-Heine-Kurpark. This 130-room, 4-star hotel welcomes guests with 4 indoor pools, a restaurant, and an outdoor pool.

What's nearby

  • Märchenpark Heilbad Heiligenstadt - 2 min walk
  • Heinrich-Heine-Kurpark - 9 min walk
  • Eichsfeld Museum - 19 min walk
  • Eichsfelder Kulturhaus - 4 min drive
  • Heiligenstädter Stadtwald - 4 min drive

Getting around

  • Heilbad Heiligenstadt Station - 5 min drive
  • Erfurt (ERF) - 105 min drive

Restaurants

  • ‪Treffpunkt Alex - ‬4 min drive
  • ‪Stadion Gesundbrunnen Heilbad Heiligenstadt - ‬9 min walk
  • ‪Andrea's Schlemmereck - ‬5 min drive
  • ‪Mango Saigon - ‬15 min walk
  • ‪Central Café - ‬4 min drive

About this property

Hotel Am Vitalpark

Family-friendly hotel with 4 indoor pools and 2 spa tubs
At Hotel Am Vitalpark, guests enjoy 4 indoor pools, an outdoor pool, and a lazy river. Self parking is offered for EUR 7 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a children's pool, a gym, and 2 spa tubs.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Balconies or patios, minibars, and coffee makers are also available. Housekeeping is available on request.
4 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 spa tubs
  • 4 indoor pools
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 indoor pools
  • Children's pool
  • Free crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 49.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 49.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

Are free cancellation options available at Hotel Am Vitalpark?

Hotel Am Vitalpark offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Am Vitalpark?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Am Vitalpark on Jan 2, 2025 start from $202.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Am Vitalpark?

Located steps from Märchenpark Heilbad Heiligenstadt, this hotel is in Heilbad Heiligenstadt, and within a 10-minute walk of Eichsfeld-Hainich-Werratal Nature Park and Heinrich-Heine-Kurpark. You'll also find Heiligenstädter Stadtwald and Eichsfelder Kulturhaus within a short drive.

Will I be able to park at Hotel Am Vitalpark?

Yes, uncovered parking is offered for EUR 7 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hotel Am Vitalpark?

Spa services at the hotel include deep-tissue massages, reflexology, and aromatherapy.

Does Hotel Am Vitalpark include a casino at the property?

No, Hotel Am Vitalpark doesn't have a casino.

Will I find an indoor pool at Hotel Am Vitalpark?

Yes, this hotel has 4 indoor pools as well as an outdoor pool and 2 spa tubs. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hotel Am Vitalpark good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Am Vitalpark have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Hotel Am Vitalpark have a restaurant that serves breakfast?

No, Hotel Am Vitalpark doesn't have a restaurant that serves breakfast.

Will Hotel Am Vitalpark allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Am Vitalpark for a fee of EUR 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Am Vitalpark?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hotel Am Vitalpark?

Yes, every guestroom at Hotel Am Vitalpark comes with a balcony with some featuring garden views.

Does Hotel Am Vitalpark have a wedding venue?

There are wedding services available at Hotel Am Vitalpark if that's in your vacation plans.

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 431 reviews" "
Rating 8 - Good. 163 out of 431 reviews" "
Rating 6 - Okay. 23 out of 431 reviews" "
Rating 4 - Poor. 5 out of 431 reviews" "
Rating 2 - Terrible. 0 out of 431 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2024

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022

10/10 Excellent

marina, Franklin Lakes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with well appointed rooms, good breakfast and a lot of water activities!
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
Large hotel with thermal bad of low quality
The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Clean, but old
A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Mr Oliver

Pleasant Stay !
What's Good; - Pleasant staff. - Good size room. - Breakfast was good. - Evening buffet dinner was good. Not so good; - Very limited choice of English speaking programs on TV. - Various signs were in German with no English translation. - Snacks and drinks in the fridge in the room were expensive. - Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions that the room did not need to be cleaned. Same problem on the following morning. The cleaning ladies need to learn the English language.
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

T A D A G L R M Nilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!!!
Service was excellent and extremely efficient. Highly recommended.

10/10 Excellent

Vaughn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Germany
Beautiful room ,very spacious and amazing facilities. Very good breakfast also
Stayed 1 night in Aug 2017

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super :-)
Sehr sauber, Frühstück reichhaltig und ausgewogen, Doppelzimmer war groß, Spielecke für Kinder im Foyer vorhanden, Foyer mit Getränkeservice und Spielen für Erwachsene, Märchenpark direkt am Hotel, Schwimmbad sauber, Massage (Gesicht) war okay (kein Aroma und keine Musik). Buffet fanden wir zu teuer (ca. 35 Euro). Man kann aber super in 5 Minuten Restaurants in der Nähe aufsuchen. Der Burger mit Schweinepatty ist Geschmacksache, unser Fall war es nicht.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kine

Stayed 1 night in Jul 2024

10/10 Excellent

Meike

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Bo

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Anette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024