The Heidelberg Exzellenz Hotel

3.0 star property
Hotel in Heidelberg, near Heidelberg Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Front of property
Standard Double Room | Individually decorated, free WiFi
Triple Room | Individually decorated, free WiFi
Flat-screen TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Laundry
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • Körperwelten Museum
    8 min walk
  • Heidelberg University Library
    16 min walk
  • Kurpfälzisches Museum
    16 min walk
  • Mannheim (MHG)
    24 min drive

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Room options

Studio (2 People)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Studio (1 Person)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Single Room

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double Single Use

  • Sleeps 1

About the neighborhood

Heidelberg

Located in Weststadt, The Heidelberg Exzellenz Hotel is adjacent to Neckar Valley-Odenwald Nature Park and within a 10-minute stroll of Schatzkammer. This 48-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and express check-in.

What's nearby

  • Heidelberg University Library - 16 min walk - 0.9 miles
  • University of Heidelberg Old Campus - 18 min walk - 1.0 mile
  • Marktplatz - 3 min drive - 1.2 miles
  • Heidelberg Castle - 4 min drive - 1.5 miles
  • University of Heidelberg New Campus - 5 min drive - 2.1 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Coffee Nerd - ‬4 min walk
  • ‪Coffee Nerd - ‬6 min walk
  • ‪Mahlzeit - ‬5 min walk
  • ‪Arbil Imbiss - ‬6 min walk
  • ‪Fresko - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel in Heidelberg, near Heidelberg Castle
Guests of The Heidelberg Exzellenz Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 15 per night. Front-desk staff can assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also included.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Is a free cancellation option available at The Heidelberg Exzellenz Hotel?

The Heidelberg Exzellenz Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to The Heidelberg Exzellenz Hotel?

This hotel is situated in Weststadt within a 10-minute walk of Körperwelten Museum, Christ, and Neckar Valley-Odenwald Nature Park. You'll also find Heidelberg University Library and Heidelberg Student Jail less than a mile away.

Will I be able to park at The Heidelberg Exzellenz Hotel?

Yes, parking is offered for EUR 15 per night.

Does The Heidelberg Exzellenz Hotel have a casino at the property?

No, The Heidelberg Exzellenz Hotel doesn't have a casino.

Will I find an indoor pool at The Heidelberg Exzellenz Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Heidelberg Exzellenz Hotel?

Couples will appreciate amenities at this hotel, including kitchenettes, minibars, and a pillow menu in some guestrooms.

Does The Heidelberg Exzellenz Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Heidelberg Exzellenz Hotel have a restaurant with a breakfast menu?

The Heidelberg Exzellenz Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will The Heidelberg Exzellenz Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Heidelberg Exzellenz Hotel for a fee of EUR 10 per pet, per night.

Does The Heidelberg Exzellenz Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Heidelberg Exzellenz Hotel?

The closest major airport to The Heidelberg Exzellenz Hotel is Mannheim (MHG), which is 10.6 mi away (24 minutes by car).

Are there rooms with balconies that I can book at The Heidelberg Exzellenz Hotel?

No, there aren't any guestrooms with balconies at The Heidelberg Exzellenz Hotel.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 412 reviews" "
Rating 8 - Good. 139 out of 412 reviews" "
Rating 6 - Okay. 18 out of 412 reviews" "
Rating 4 - Poor. 4 out of 412 reviews" "
Rating 2 - Terrible. 4 out of 412 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LIFENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, 10mins walk to old town, 20mins walk to castle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadiia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Stayed 1 night in Jul 2024

10/10 Excellent

Mishell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable stay
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was no AC. Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaustubh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs elevator and ac
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024

8/10 Good

Par, Lexington

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

cyn

Traveled with partner
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car. The room was nice and the bed was comfortable. We had a wonderful view. The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious. One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hartmut, Nayon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in a safe location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Estelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here
We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Stayed 1 night in May 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Stayed 6 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Attentive staff. Room is large with separate sitting area and fridge and mini kitchenette even, which I never used, but nice to have. Convenient parking. Floor is wood and not carpet. All in all recc with no reservations. Liked it even though unfortunately had no time and had one night stay only.
Stayed 1 night in May 2024

4/10 Poor

Debra

Traveled with family
Liked: Staff & service
Disliked: Amenities
It was an ok hotel for being old and out dated. The shower in the bathroom was awful and the way the shower was installed, it would SOAK the floor every time it was used. There was no air conditioner which made it very stuffy in there. Parking was almost impossible unless you drive around a lot. Bed are super hard. Best redeeming quality was Monica. That girl is fantastic and so pleasant. She made the stay worth our time. Otherwise.... would not stay here again.
Stayed 2 nights in May 2024

8/10 Good

Patrick

Stayed 3 nights in May 2024

10/10 Excellent

JOHN, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for the money that I have experienced in Heidelberg. The front-desk staff is attentive, friendly and helpful. The convenient Frankfurt Airport bus operated by Lufthansa stops at the Hilton, a 10-minute walk away. Rooms are bright and recently renovated. Access to Hauptstadt, Altstadt and local transportation center at Bismarckplatz are nearby.
Stayed 7 nights in Apr 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with traditional style and character yet modern. Staff was helpful to find close paid parking. Coffee and water in lobby. Close to old town but quiet. Would stay again! Love Heidelberg!
Stayed 1 night in Apr 2024