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Hanmer Springs Hotel

4.5 star property
Luxury hotel with a seasonal outdoor pool and a restaurant
VIP Access

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Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Lobby lounge
Breakfast and dinner served, garden views
Library
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Chisholm Park
    ‪2 min walk‬
  • Hanmer Springs Thermal Reserve
    ‪4 min walk‬
  • Conical Hill Walkway
    ‪8 min walk‬
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Room options

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Twin

Superior Twin | Iron/ironing board, free WiFi, bed sheets

Superior Twin

  • 279.9 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Iron/ironing board, free WiFi, bed sheets

Superior King

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room | Iron/ironing board, free WiFi, bed sheets

Garden Patio Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Garden Studio

Garden Studio | Iron/ironing board, free WiFi, bed sheets

Garden Studio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Patio Room

Iron/ironing board, free WiFi, bed sheets

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanmer Springs

Hanmer Springs Hotel places you within a 5-minute walk of Hanmer Springs Thermal Reserve and Chisholm Park. This 4.5-star hotel has 48 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Chisholm Park - 2 min walk - 0.2 miles
  • Hanmer Springs Thermal Reserve - 4 min walk - 0.3 miles
  • Conical Hill Walkway - 8 min walk - 0.5 miles
  • Hanmer Heritage Forest - 14 min walk - 0.8 miles
  • Conical Hill - 2 min drive - 0.6 miles

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬5 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬1 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬2 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬3 min walk

About this property

Hanmer Springs Hotel

Luxury hotel with a seasonal outdoor pool and a restaurant
Guests of Hanmer Springs Hotel enjoy free WiFi in public areas, an outdoor tennis court, and conference space. You can take advantage of free parking if you drive. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. IPod docks, electric kettles, and portable fans are also standard.
Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • There are no elevators.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Is a free cancellation option available at Hanmer Springs Hotel?

Hanmer Springs Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hanmer Springs Hotel?

As of Mar 5, 2025, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on Mar 14, 2025 start from $130.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hanmer Springs Hotel?

This hotel is located in Hanmer Springs, just steps from Hanmer Springs Thermal Reserve and Chisholm Park, and within a short walk of Conical Hill Walkway. You'll also find Hanmer Heritage Forest and A Maze N Golf less than a mile away.

Is parking available on site at Hanmer Springs Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hanmer Springs Hotel have a casino on the premises?

No, Hanmer Springs Hotel doesn't have a casino.

Is there an indoor pool at Hanmer Springs Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

Is Hanmer Springs Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a garden-view restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Hanmer Springs Hotel?

No, this hotel doesn't have a spa tub.

Does Hanmer Springs Hotel feature a restaurant that includes a breakfast menu?

Yes, Hanmer Springs Hotel serves continental breakfast for a surcharge each morning at Isobel's Restaurant.

Does Hanmer Springs Hotel allow pets to stay for free?

No, pets aren't allowed at Hanmer Springs Hotel.

Does Hanmer Springs Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hanmer Springs Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy garden or city views.

Does Hanmer Springs Hotel offer wedding services?

Take advantage of the wedding venue at Hanmer Springs Hotel if you plan to say "I do" during your trip.

Hanmer Springs Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 472 reviews
Rating 8 - Good. 153 out of 472 reviews
Rating 6 - Okay. 41 out of 472 reviews
Rating 4 - Poor. 22 out of 472 reviews
Rating 2 - Terrible. 9 out of 472 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a lot of history as a very old property. Needs on going maintenance but comfortable and situated on wonderful grounds with easy parking. A nice place to stay when visiting town. Restaurant good but continental breakfast offered is basic.
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location with easy access to the thermal springs, trails, and restaurants. Room was comfortable and clean. No lift/elevator so lugging the heavy suitcase up the stairs was a bit of a chore.
Stayed 1 night in Nov 2024

10/10 Excellent

Millie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of the town centre. Walkable to everything. Enjoyed the breakfast each morning. The grounds are beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of town, staff very agreeable, lots of activity and eating options.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Jeni

Stayed 1 night in Oct 2024

8/10 Good

hongwei

Traveled with family and small children, Traveled with family
Liked: Amenities
Old but clean. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10
Lovely room, bed was so comfy. Staff so friendly and hopfully. Short stroll to shops, cafes and pools. Weather wasn't to best,but still had a great time. Was nice to wake up to snow over night. Would definitely go back.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Property conditions & facilities
Charming
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great valve for money.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, amenities
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Stayed 1 night in Sep 2024

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely old hotel with beautiful grounds. The location was excellent, the staff were friendly and it was nice an quiet
Stayed 1 night in Sep 2024

8/10 Good

Margaret Ruth

Comfortable stay
Enjoyed a comfortable stay with close proximity to hot pools and cafes. Enjoyed the happy hour for drinks and free continental breakfasts too. Hotel has lovely grounds and an attractive setting.
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were really helpful assisting my husband with disability issues. In that respect we were disappointed however that there was no lift to carry heavy luggage. The garden setting is lovely and quiet, set well off the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a graat location
Stayed 1 night in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rundown, poor service
Stayed 2 nights in Sep 2024

10/10 Excellent

Abbey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is dated but you really couldn’t fault how clean the room was and the service we received from the staff. Location is amazing just parked the car up and walked everywhere with our 3 year old. Would definitely book again. Price was reasonable also.
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful, great service, ideal location, lovely grounds
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable hotel. Close to shops and pools and eating places besides the hotel. We only stayed one night but think we’d like to stay longer next time. I would ask for a ground floor room next time as I have issues with stairs but forgot to tell them on booking nevertheless a great stay with comfortable beds and great facilities. Susan and Peter Wood
Stayed 1 night in Aug 2024

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