Hanmer Springs Hotel

4.5 star property
Luxury hotel with a seasonal outdoor pool and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Library
Breakfast and dinner served, garden views
Lobby lounge
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪4 min walk‬
  • Hanmer Heritage Forest
    ‪14 min walk‬
  • Conical Hill
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Snug

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite Dreams

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Take

  • 279.9 sq ft
  • Sleeps 4
  • 2 Queen Beds

The Edit

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Greenhouse

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Greenhouse

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Snug

  • Sleeps 2
  • 1 Queen Bed

Double Take

  • Sleeps 4
  • 2 Queen Beds

Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite Dreams

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

The Edit

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hanmer Springs

Hanmer Springs Hotel places you within a 5-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. This 4.5-star hotel has 48 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hanmer Springs Thermal Reserve - 4 min walk - 0.3 miles
  • Conical Hill Walkway - 8 min walk - 0.5 miles
  • A Maze N Golf - 14 min walk - 0.8 miles
  • Hanmer Heritage Forest - 14 min walk - 0.8 miles
  • Conical Hill - 2 min drive - 0.6 miles

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬5 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬1 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬2 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬3 min walk

About this property

Hanmer Springs Hotel

Luxury hotel with a seasonal outdoor pool and a restaurant
Guests of Hanmer Springs Hotel enjoy free WiFi in public areas, an outdoor tennis court, and conference space. You can take advantage of free parking if you drive. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. IPod docks, electric kettles, and portable fans are also standard.
Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 50 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • There are no elevators.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

Is a free cancellation option available at Hanmer Springs Hotel?

Hanmer Springs Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hanmer Springs Hotel?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on May 12, 2025 start from $88.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hanmer Springs Hotel?

This hotel is located in Hanmer Springs, just steps from Chisholm Park and Hanmer Springs Thermal Reserve, and within a short walk of Conical Hill Walkway. You'll also find A Maze N Golf and Hanmer Heritage Forest less than a mile away.

Is parking available on site at Hanmer Springs Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hanmer Springs Hotel have a casino on the premises?

No, Hanmer Springs Hotel doesn't have a casino.

Is there an indoor pool at Hanmer Springs Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

What amenities will couples enjoy at Hanmer Springs Hotel?

There are many amenities for couples at this hotel, including a bar and a garden-view restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Hanmer Springs Hotel?

No, this hotel doesn't have a spa tub.

Does Hanmer Springs Hotel feature a restaurant that includes a breakfast menu?

Yes, Hanmer Springs Hotel serves continental breakfast for a surcharge each morning at Isobel's Restaurant.

Does Hanmer Springs Hotel allow pets to stay for free?

No, pets aren't allowed at Hanmer Springs Hotel.

Are there connecting rooms at Hanmer Springs Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hanmer Springs Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy garden or city views.

Does Hanmer Springs Hotel offer wedding services?

Take advantage of the wedding venue at Hanmer Springs Hotel if you plan to say "I do" during your trip.

Hanmer Springs Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 500 reviews
Rating 8 - Good. 159 out of 500 reviews
Rating 6 - Okay. 42 out of 500 reviews
Rating 4 - Poor. 24 out of 500 reviews
Rating 2 - Terrible. 12 out of 500 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight and the hotel is in a good central location.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great value and great day.

Amazing team, excellent value with everybody both accommodating and helpful. Keep it up team!
Stayed 1 night in Apr 2025

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to step back in time. Lovely old hotel within walking distance to the pools and Conical Hill. Staff were lovely and very helpful
Stayed 1 night in Apr 2025

8/10 Good

Sharyn

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Nice outdoors for events
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, staff and service excellent. Looks like the suite we stayed in has been renovated / redecorated recently. A . Love this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the surrounding area
Stayed 1 night in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 3 nights here and on the first night there was rodent activity (rats I’m guessing) in the walls, the tv is built into the wall and could hear them behind the wardrobe area. I recorded the noises that went for hours until I started banging the walls. Great way to spend time in the room in the wee hours. I approached the lady behind the counter at reception the following morning and informed her about it, she said she will speak to the maintenance team. They offered me another room. I declined and said I will leave. I went and got a couple of hours sleep and reception called me come and see them at reception. The lady behind the counter informed me they will refund the two nights I was not going to stay but not the night I spent in the room of plagues! I said you are kidding right? She said no.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sarah, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Hanmer Springs Hotel has a great central location and the most amazing grounds possible. the food was delicous. The staff were a little difficult to communicate with because of accents and communication issues.
Stayed 2 nights in Apr 2025

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service
Nice gardens and location, historic hotel, some furniture is tired. Overall was a good stay, clean comfortable room.
Stayed 1 night in Apr 2025

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great. Maybe could have better lighting in the rooms but otherwise great

2/10 Terrible

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happiness In Hanmer Springs

We have stayed here before and it is always fabulous. Big comfortable clean rooms and swimming pool, bar, restaurant are all excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed up market hotel in the centre of the town. Great value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane, Langwarrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel inside and out in the gardens. Staff were great, had no issues whatsoever. Definitely recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen this hotel on last visit so decided to book a few nights on this visit. Very friendly and helpful staff. The hotel as an elegant feel about it, the gardens and pool are lovely. As it was warm we ate ourside at the restaurant, we chose to eat in the hotel because its prices were competitive with what was on offer in town. The food was lovely, well cooked and well presented. Continental breakfast was a good start to the day. Our superior king room was spacious and overlooked the garden. We usually book apts but this change to a hotel was a lovely experience, would book again when in hanmer springs
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here, the hotel has such a beautiful garden and we had a very comfortable and relaxing stay, thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Traveled with family
Liked: Staff & service, property conditions & facilities
The outside suite was great in the expansive gardens
Stayed 2 nights in Mar 2025

6/10 Okay

Barrie

Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

robert

Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Initial impressions were quite good; location is central to all things within walking distance, the grounds are beautiful, parking was seamless. The real disappointment came around midnight. A group of four drunk individuals camped out in the central lobby directly across from the reception desk. They were loudly yelling, laughing, and overall obnoxious. I attempted calling the front desk to ask they intervene but no one answered. At around 1:15 am, not able to sleep I went out of my room to ask they keep it quiet and ideally go to their room. I was then threatened by one of the party that “I’ll whip you up bad”. I returned to my room, they did leave, but a night was wasted at this hotel. My poor review is based on asking in the morning if they have a night clerk, only to learn yes, and the day clerk was aware of an “unruly” group on the second floor. It was clear they knew who these people were, but did nothing as management to intervene at the expense of patrons who were expecting a nights rest. Horrible customer service. In the end I was not offered so much as an apology. If traveling to Hamner Springs, do the favor of staying elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Meg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect spot. Staff were always friendly and helpful, rooms were clean and comfortable and the grounds are stunning !
Stayed 2 nights in Mar 2025

8/10 Good

Irene

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The main building and surrounding gardens were beautiful. However, our cabin was old and worn out. The bed was comfortable. Staff were very good as well.
Stayed 1 night in Mar 2025