Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Hagerstown Suns Municipal Stadium
    ‪17 min walk‬
  • Hagerstown Dog Park
    ‪2 min drive‬
  • Maryland Theater
    ‪2 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪13 min drive‬

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Room options

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Hagerstown

Quality Inn & Suites places you within a mile (2 km) of Hagerstown Suns Municipal Stadium and Maryland Theater. This 73-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk
  • Maryland Theater - 2 min drive
  • Washington County Museum of Fine Arts - 4 min drive
  • Pennsylvania Dutch Market - 5 min drive
  • Hagerstown Premium Outlets - 6 min drive

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and a fitness center
Guests of Quality Inn & Suites enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Mar 5, 2025 start from $85.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Quality Inn & Suites?

This hotel is located in Hagerstown within a short 17-minute walk of Hagerstown Suns Municipal Stadium. You'll also find Maryland Theater and Pennsylvania Dutch Market within a short drive.

Is there parking available at Quality Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites feature a casino?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as free breakfast.

Does Quality Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites feature a restaurant that includes a breakfast menu?

Quality Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Does Quality Inn & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Hagerstown, MD (HGR-Hagerstown Regional), which is 6.8 mi away (13 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is located 27.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at Quality Inn & Suites?

No, there aren't any guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 6 nights in January 2025. Upon entering the hotel there was a foul odor that lasted my entire stay. The ceiling of the bathroom was dirty. There was NO house keeping services provided the entire stay. The toilet overflowed, they came fixed it, but never picked up the towels I placed on the floor to soak up the water!! It snowed approximately 3-4 inches my first night there and they never cleared the parking lot. Decor is old and outdated. The breakfast was all cold except for waffles you made yourself. Venting machines were empty and/or nonfunctional. This place is a dump. I cannot figure how anyone could give this place a good review; there good reviews must be fake. I do not recommend you stay here.
Stayed 5 nights in Jan 2025

8/10 Good

Guilfoyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

Martha, SHELBURNE FALLS

Stairs, but inside. No elevator..did not matter for me, but would for others. Not sure why people are still announcing rooms numbers out loud. It would be great if they would not do that.
Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Smithsburg

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Alexandra

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Stayed 1 night in Sep 2024

8/10 Good

alvie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Staff & service
.
Stayed 1 night in Oct 2024

4/10 Poor

Jurgen

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Would not return
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Traveled with partner
Disliked: Amenities
Dirty outside, parking lot was a mess. Smelled of marijuana in the hallway.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Staff & service
The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Stayed 1 night in Oct 2024

4/10 Poor

Inara, Charlottesville

Stayed 1 night in Sep 2024

8/10 Good

G Construction

Stayed 2 nights in Oct 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
No refrigerator. There is a trail to apartments behind and the drug traffic behind is crazy. No elevator. Stairwell smells like pee. I work night about to get in the shower and get a knock at the door so no thank you and lady knocks again when I open the door (no fully dressed) she opens door all the way to check the locks. What?? Ma’am. Side door to building doesn’t lock. So all the drug traffic has access. But in a bind they are convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

6/10 Okay

Phoebe

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

10/10 Excellent

G

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

2/10 Terrible

jane

Breakfast was a joke cereal waffles that’s all. No pool no hot tub. The whole place was misrepresented by you. I have never ever been duped. I have dropped you.
Stayed 1 night in Sep 2024

4/10 Poor

Pam

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the staff was hard working and pleasant, the property was worn and threadbare. Everything seemed clean but old. The bathtub and sink didn’t drain well at all. I am glad I had friends with me (next room) or I would have felt uncomfortable in the area. One night was fine but I will not be staying there again.
Stayed 1 night in Sep 2024

6/10 Okay

Desmond

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rate for a short booking, the bed was clean. The hotel needs to be cleaned, change the stale smell - the whole place smelled old, breakfast was very limited, night staff was unfriendly. To experience fighting guests with noise when we walked in was an instant disappointment - action was needed. Rust around sinks and bathtub. Hotel picture must show clean lawn, clean surrounding, clean nice looking reception.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Liked: Staff & service
room was decent
Stayed 1 night in Aug 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give a minus 10 I would!
Stayed 3 nights in Aug 2024