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Hotel Mercure Graz City

4.0 star property
Hotel in Graz with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Hotel Mercure Graz City

Exterior
Executive Suite, Multiple Beds | Living area | LCD TV
Exterior
Junior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Lendplatz 36-37, Graz, Styria, 8020
  • Graz Old Town
    ‪6 min walk‬
  • Graz Main Square
    ‪11 min walk‬
  • Graz Town Hall
    ‪11 min walk‬
  • Graz (GRZ)
    ‪27 min drive‬

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Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

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About the neighborhood

Graz

Located in Lend, Hotel Mercure Graz City is adjacent to Farmer's Market on Lendplatz and within a 5-minute walk of Mariahilf Church. This 143-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a gym.

What's nearby

  • Graz Old Town - 6 min walk - 0.4 miles
  • Graz Art Museum - 7 min walk - 0.4 miles
  • Graz Main Square - 11 min walk - 0.6 miles
  • Graz Town Hall - 11 min walk - 0.6 miles
  • University of Graz - 20 min walk - 1.1 miles

Getting around

  • Reininghauspark/tim Tram Stop - 4 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz (GRZ) - 27 min drive

Restaurants

  • ‪Pizzeria Santa Lucia - ‬2 min walk
  • ‪Die Scherbe Gastronomie GmbH - ‬3 min walk
  • ‪Akdag Döner Kebap - ‬3 min walk
  • ‪Lendplatzl - ‬1 min walk
  • ‪Cheers - ‬1 min walk

About this property

Hotel Mercure Graz City

Hotel in Graz with a fitness center and a sauna
Guests staying at Hotel Mercure Graz City enjoy a gym, a sauna, and free WiFi in public areas. Self parking is available for EUR 16 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and express check-in.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Other amenities include hair dryers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

Croatian, English, German, Hungarian, Italian, Slovenian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 807 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (45 inches high)
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 9.00 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 16 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Frequently asked questions

Is a free cancellation option available at Hotel Mercure Graz City?

Hotel Mercure Graz City offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mercure Graz City?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Graz City on May 9, 2025 start from $99.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Mercure Graz City?

This hotel is situated in Lend, just steps from Farmer's Market on Lendplatz, and within a 10-minute walk of Graz Old Town and Graz Art Museum. You'll also find Graz Clock Tower and Graz Main Square less than a mile away.

Is parking available on site at Hotel Mercure Graz City?

Yes, covered parking is offered for EUR 16 per day. Though parking is limited, accessible parking is also available.

Does Hotel Mercure Graz City include a casino on the premises?

No, Hotel Mercure Graz City doesn't have a casino.

Is there an indoor pool at Hotel Mercure Graz City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Mercure Graz City?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a café.

Are there hot tubs at Hotel Mercure Graz City?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Mercure Graz City have a restaurant with a breakfast menu?

Yes, Hotel Mercure Graz City serves buffet breakfast on weekend mornings for a surcharge from its cafe.

Does Hotel Mercure Graz City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Mercure Graz City for a fee of EUR 9.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Mercure Graz City?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Mercure Graz City?

The closest major airport to Hotel Mercure Graz City is Graz (GRZ), which is 6.5 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Mercure Graz City?

No, you won't find guestrooms with balconies at Hotel Mercure Graz City.

Hotel Mercure Graz City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 262 out of 662 reviews
Rating 8 - Good. 296 out of 662 reviews
Rating 6 - Okay. 71 out of 662 reviews
Rating 4 - Poor. 24 out of 662 reviews
Rating 2 - Terrible. 9 out of 662 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Eugenio, Mordialloc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I paid for a Junior Suite, but the minibar contents were not included, despite the higher cost compared to other categories except executive suites. The pricing structure seems unreasonable. Additionally, the shampoo bottle attached to the wall caused a deep scratch on my elbow.
Stayed 7 nights in Jan 2025

10/10 Excellent

Oktay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Babatunde

Disliked: Amenities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

8/10 Good

Eugenio, Mordialloc

Stayed 8 nights in Oct 2024

6/10 Okay

Eugenio, Mordialloc

Liked: Staff & service, amenities
Disliked: Cleanliness
hearth of the city
Stayed 14 nights in Oct 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Stayed 1 night in Aug 2024

10/10 Excellent

yannick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024

6/10 Okay

Jason, Charles Town

Traveled with family
Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Air Conditioner not functional

The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
Stayed 2 nights in Jun 2024

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Traveled with group
Disliked: Property conditions & facilities, room comfort
Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Stayed 2 nights in May 2024

2/10 Terrible

Vincent

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

KAGO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Alain

Stayed 3 nights in Dec 2023

6/10 Okay

Anders

Stayed 1 night in Dec 2023

10/10 Excellent

Adeleh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023

10/10 Excellent

José Antonio

Stayed 1 night in Nov 2023

8/10 Good

Muhammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable rooms only downside no iron available
Stayed 3 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.

8/10 Good

Katarzyna

Stayed 1 night in Aug 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast
Stayed 1 night in Jul 2023

6/10 Okay

Bernhard

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Housekeeping staff noisy and loud ! If you want to be woken up like in a prison camp by shouting staff then this is your place ! On the busiest weekend in their calendar the managements had a nice weekend off and I could not talk to them about my experience. Happy that they could sleep in , I could not !!
Stayed 3 nights in Jun 2023

10/10 Excellent

NOBUO

Stayed 1 night in Jun 2023