Holiday Inn Grand Rapids - South by IHG

3.0 star property
Family-friendly hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Restaurant
Premium Room, 1 King Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast available
  • Bar
  • Laundry
  • Parking included

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Craig's Cruisers
    ‪4 min drive‬
  • Tanger Factory Outlet Center
    ‪5 min drive‬
  • RiverTown Crossings Mall
    ‪12 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

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Room options

Standard Room, 1 King Bed, Accessible (Communications)

  • 476 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 476 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Communications)

  • 476 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 476 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 406 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed with Sofa bed

  • 476 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Grand Rapids

Located in Cutlerville, Holiday Inn Grand Rapids - South by IHG is adjacent to Crossroads Conference Center and within a few miles (5 km) of Craig's Cruisers. This 3-star hotel has 79 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Craig's Cruisers - 4 min drive - 2.1 miles
  • Tanger Factory Outlet Center - 5 min drive - 2.9 miles
  • Downtown Market - 10 min drive - 9.0 miles
  • Van Andel Arena - 11 min drive - 9.2 miles
  • RiverTown Crossings Mall - 12 min drive - 7.5 miles

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ‪76th Street Truck Stop Diner - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Culver's - ‬5 min drive
  • ‪Culver's - ‬5 min drive

About this property

Holiday Inn Grand Rapids - South by IHG

Family-friendly hotel with a fitness center and a 24-hour business center
Holiday Inn Grand Rapids - South by IHG features an indoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Weekly housekeeping is available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,500 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The children's indoor waterslide in the splash pad area is closed until January 31, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 16 to January 22:
  • Hot tub
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Frequently asked questions

Are free cancellation options available at Holiday Inn Grand Rapids - South by IHG?

Holiday Inn Grand Rapids - South by IHG provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Grand Rapids - South by IHG?

As of Mar 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids - South by IHG on Mar 25, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Holiday Inn Grand Rapids - South by IHG?

This hotel is situated in Cutlerville, close to Tanger Factory Outlet Center, RiverTown Crossings Mall, and Craig's Cruisers. You'll also find Master Arts Theatre and Spectrum Entertainment Complex within a short drive.

Is parking available on site at Holiday Inn Grand Rapids - South by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Grand Rapids - South by IHG feature a casino on the premises?

No, Holiday Inn Grand Rapids - South by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Grand Rapids - South by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Grand Rapids - South by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Grand Rapids - South by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Grand Rapids - South by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Grand Rapids - South by IHG serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn Grand Rapids - South by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Grand Rapids - South by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Grand Rapids - South by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Grand Rapids - South by IHG?

The closest major airport to Holiday Inn Grand Rapids - South by IHG is Gerald R. Ford International Airport (GRR), which is 11.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Grand Rapids - South by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Grand Rapids - South by IHG.

Does Holiday Inn Grand Rapids - South by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Grand Rapids - South by IHG.

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 827 reviews
Rating 8 - Good. 240 out of 827 reviews
Rating 6 - Okay. 114 out of 827 reviews
Rating 4 - Poor. 100 out of 827 reviews
Rating 2 - Terrible. 72 out of 827 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing with our dance team!!
Stayed 1 night in Dec 2024

6/10 Okay

Misako

Mandatory damage deposit $100 and took 7 plus days for credit.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Traveled with family
Disliked: Amenities, property conditions & facilities
Kids pool closed, breakfast was horrible! Hard chewy sausage eggs and waffles! Half a roll of toilet paper.
Stayed 1 night in Nov 2024

6/10 Okay

Danielle

Stayed 1 night in Nov 2024

6/10 Okay

Donna, Fruitport

Disliked: Amenities
The front desk attendant tried to her best woth a faulty card reader and was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and renovated
Nice hotel, helpful staff and nice renovations. Room was clean and well stocked.
Stayed 1 night in Oct 2024

4/10 Poor

brandy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not up to Holiday Inn "standards". Some areas have been updated and are nice, others areas were dirty and not up to par. They could have an amazing swim area but the equipment definitely needs some updating/improvements. Also, be advised they charge $5.00 per person for breakfast....we paid and regretted it, had to ask for oj, milk, and additional things to be filled. Some of the staff does not speak English. Our room was clean but above the shower was full of mold, fan did not work, sink did not drain correctly :(
Stayed 1 night in Oct 2024

6/10 Okay

Alisha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Breakfast was supposed to be included had to get vouchers and all hot food was cold and hot water was cold waiter brought more hot water and it was only barely warm
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Bathroom flooded. Took for an hour to get help and to get moved to another room. I understand being short staff but that does not fall on customers. I was traveling with my 2 year old daughter it was just super inconvenient and the response from the hotel was delayed and frustrating. I waited for someone to come and that took away from experience water area with my family and with time being limited it all just snowballed. Hopefully hotel takes accountability
Stayed 1 night in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was way too expensive for the product provided. Room was dirty with dirty sheets and pillows. Couch caved into the middle. Carpet was dirty. Room was incredibly noisy and we were woken up multiple times through the night. Would not recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Property seemed tired
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
No frills hotel. The pool was geared towards younger kids. Perfect for 5 and under. Anytime we needed something- extra pillow/towel/etc the front desk said we could come pick it up. There was some mold on the ceiling in the bathroom but otherwise the room was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hard working staff make this a pleasant surprise
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Treville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024