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Phoenician Resort

4.0 star property
Family-friendly Gold Coast aparthotel in Broadbeach with free parking

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Photo gallery for Phoenician Resort

Property grounds
Apartment, 1 Bedroom | Room amenity
Aerial view
Indoor pool, outdoor pool, sun loungers
Apartment, 1 Bedroom | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Hot Tub
  • Washer
  • Gym
  • Air conditioning

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • Broadbeach Beach
    ‪5 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪4 min drive‬

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Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Broadbeach, Phoenician Resort is within a 5-minute walk of Gold Coast Convention and Exhibition Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 80-room, 4-star aparthotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
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What's nearby

  • The Oasis - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 12 min walk
  • Cavill Avenue - 4 min drive

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
Phoenician Resort features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly aparthotel include a gym, a sauna, and free WiFi in public areas.
Each apartment is individually furnished and features a kitchen and a balcony or patio. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a safe.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 20.00 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

Are free cancellation options available at Phoenician Resort?

Phoenician Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to Phoenician Resort?

This aparthotel is situated in Broadbeach within a short 7-minute walk of The Star Gold Coast and also 12 minutes on foot from Pacific Fair Shopping Centre. You'll also find Cavill Avenue and Surfers Paradise Beach within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Phoenician Resort include a casino on the premises?

No, Phoenician Resort doesn't have a casino.

Is there an indoor pool at Phoenician Resort?

Yes, this aparthotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Phoenician Resort good for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a health club.

Does Phoenician Resort have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Phoenician Resort feature a restaurant that includes a breakfast menu?

No, Phoenician Resort doesn't have a restaurant that serves breakfast.

Does Phoenician Resort allow pets to stay free of charge?

No, pets aren't allowed at Phoenician Resort.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Phoenician Resort?

The closest major airport to Phoenician Resort is Coolangatta Airport (OOL), which is 11.9 mi away (19 minutes by car).

Are there rooms with balconies at Phoenician Resort?

Yes, every apartment at Phoenician Resort comes with a balcony.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1065 reviews
Rating 8 - Good. 378 out of 1065 reviews
Rating 6 - Okay. 95 out of 1065 reviews
Rating 4 - Poor. 24 out of 1065 reviews
Rating 2 - Terrible. 11 out of 1065 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is in great location. Has 2 pools!! Indoor and outdoor, both heated with spa, sauna, gym etc. Large clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Royce

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms could do with an update as theyre showing their age
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the location and the reception desk we would not recommend this accommodation. Problem were 1) the drains were smelly 2) to walk back into the room from outside to odour was vile 3) to walk out of the bedroom each morning the odour was vile 4) shower/bath frame was grotty 5) mould on the shower/bath tiles 6) the light over the vanity was not operational 7) the fan in the bathroom was constantly running 8) the washing machine had an odour 9) bedside light/shade was broken and the light was not operational 10) bedroom tv was not fully operation/lack of programming, even after we requested it be fixed, it was not to any standard and lacked the programnes that was showing on the main tv 11) the was not a/c in any of the lifts and to go between the basement/ground floor to level 8 it was like a sauna, that is why the sliding glass door to the balcony and the windows adjacent were left opening to take the hot air out when arriving on level 8 12) coming from the lift at basement level parking we found ourselves dry reaching with foul odour on that level 13) balcony chairs were dirty and brittle 14) there was thick green/black mould on the balcony hob with weed growth as well 15) limited toiletries were provided (soap,etc) then you had to buy your own. The smelly odour have been mentioned by previous patrons in reviews, but it seems nothing get done to make it better 11)
Stayed 5 nights in Oct 2024

8/10 Good

Brian Donald

Liked: Cleanliness, property conditions & facilities
Easy to get around
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the hotel is a bit dated the rooms are spacious and comfortable. The staff are very friendly and helpful, especially Kate) The location is simply the best, right across from a tram stop, close to restaurants, a supermarket, the beach, everything
Stayed 11 nights in Oct 2024

10/10 Excellent

Colleen, Oyster Bay

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great weekend
Stayed 3 nights in Oct 2024

8/10 Good

Aimee, West End

Traveled with family
Liked: Cleanliness
Location is amazing, it is an older property so it is a lot larger than more newer builds. Unit had everything we needed, a few maintenance issues lights in kitchen needed changing and shower door came off mid shower but front desk very receptive to getting issues resolved. Will definitely be back sometime soon
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendlly, assisting above and beyond. Event location amazing. Recommend anyone stay - facilities great, location great. All guest have a smile 😀
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great location
Stayed 3 nights in Oct 2024

6/10 Okay

Ashlea

Traveled with partner
Liked: Cleanliness
Room had a very poor design. Property looking tired. Lovely staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Traveled with partner
Central position in Broadbeach
Stayed 10 nights in Oct 2024

8/10 Good

Zina

Liked: Property conditions & facilities
Proximity to shops dining and Casino
Stayed 4 nights in Oct 2024

4/10 Poor

Benjamin

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Diana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was in an excellent location for the conference i was attending at the GCConference Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It to as clean and accessible to everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
all goods
Great place to stay.. really big clean and tidy apartments.. i will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lots of building & developments going on in the close vicinity to the property. But works don’t start until 5:50am today.
Stayed 4 nights in Sep 2024

10/10 Excellent

Debbra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A fabulous place to stay.
Stayed 4 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, amenities
Loved the location, variety of restaurants to choose from. Handy to supermarket and great shopping at Pacific Fair. Easy to use bus and tram services. Accommodation is very spacious, full modern kitchen facilities. Definitely will be returning next time on the Gold Coast!
Stayed 4 nights in Sep 2024

6/10 Okay

santosh

Traveled with family
Liked: Cleanliness
I don’t know why I had to pay surcharge for infant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities
The reception staff, security and the Manager were really lovely. There were a few minor maintenance issues but as soon as I let them know they were onto it. The building is getting old but it was clean and as well maintained as possible - was a convenient location also!
Stayed 3 nights in Sep 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the 2 bedroom unit was just right for me and my daughter to have our own space and do our own things but still be together. it was just what we both needed. i could not fault the accommodation, facilities and service. we will be going back as soon as possible
Stayed 3 nights in Sep 2024

8/10 Good

Trudy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great only problem was they had advertised that the room had a king sized bed. We booked the room on this basis. On arrival we were disappointed to find only a queen sized bed. Other than that the property was great and was well located in the middle of everything.
Stayed 4 nights in Sep 2024