JW Marriott Gold Coast Resort & Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools

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Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, cabanas (surcharge), pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge | 2 bars/lounges, poolside bar
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Spa

Explore the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Chevron Renaissance
    ‪11 min walk‬
  • Infinity Attraction
    ‪13 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪17 min walk‬

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Room options

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

  • 1001 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 1432 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Gold Coast

Located in Surfers Paradise, JW Marriott Gold Coast Resort & Spa is a leisurely stroll from popular sights such as Cavill Avenue and Surfers Paradise Beach. This 223-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Stylish beach retreat with 2 outdoor pools
JW Marriott Gold Coast Resort & Spa features a marina, a full-service spa, and 2 outdoor pools. Parking is available for AUD 24 per day (AUD 45 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and access to locker space. Other amenities at this beach hotel include a lazy river, a gym, and 2 hot tubs.
Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,445 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Is free cancellation available at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on Feb 23, 2025 start from $230.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of JW Marriott Gold Coast Resort & Spa?

This hotel is situated in Surfers Paradise within a short 14-minute walk of Cavill Avenue and also 6 minutes on foot from Surfers Paradise Beach. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Will I be able to park at JW Marriott Gold Coast Resort & Spa?

Yes, covered valet parking is offered for AUD 45 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at JW Marriott Gold Coast Resort & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, prenatal massages, aromatherapy, and reflexology.

Does JW Marriott Gold Coast Resort & Spa have a casino at the property?

No, JW Marriott Gold Coast Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Gold Coast Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at JW Marriott Gold Coast Resort & Spa?

This riverfront hotel offers many amenities for couples, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at JW Marriott Gold Coast Resort & Spa?

Yes, this hotel has 2 spa tubs.

Does JW Marriott Gold Coast Resort & Spa have a restaurant with a breakfast menu?

Yes, JW Marriott Gold Coast Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Gold Coast Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at JW Marriott Gold Coast Resort & Spa though service animals are welcome.

Does JW Marriott Gold Coast Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from JW Marriott Gold Coast Resort & Spa?

The closest major airport to JW Marriott Gold Coast Resort & Spa is Coolangatta Airport (OOL), which is 20 mi away (37 minutes by car).

Can I book a room with a balcony at JW Marriott Gold Coast Resort & Spa?

Yes, every guestroom at JW Marriott Gold Coast Resort & Spa comes with a balcony with some featuring ocean or mountain views.

Does JW Marriott Gold Coast Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Gold Coast Resort & Spa.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

guada

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff , friendly and very helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two nights stay and it was fabulous. Didn’t even leave the resort because the pool area was just amazing.
Stayed 2 nights in Nov 2024

8/10 Good

Ben

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pool service was gross and terrible. Dirty cups everywhere. Bar staff were sloppy. Drinks over priced
Stayed 1 night in Nov 2024

10/10 Excellent

David Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After staying at various locations throughout the Gold Coast the JWMarriott is by far the best. The staff were exceptional and could do any more to make your stay enjoyable. I highly recommend the location and the resort
Stayed 2 nights in Nov 2024

6/10 Okay

Mathew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Zoe, Cordeaux Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in @ 3pm is way to late in the afternoon, had to sit around for hours, waiting for my room, will go elsewhere next time
Stayed 5 nights in Nov 2024

10/10 Excellent

Suraiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and well decorated. Clean. Had all the amenities I required.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa Louise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay!!! The facilities were stunning and the staff were so lovely and helpful!
Stayed 5 nights in Nov 2024

4/10 Poor

Aram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an ocean view king room for approx $500 per night over the city view, only to have at best partial view (needed to go out onto the balcony to see the ocean. On arrival we were offered a city view room as our room want ready we opted to wait and get the ocean view room and went to the pool for a couple of hours before was ready. Only to find that it was not a ocean view room. When i checked the room i was told that it was classified as an ocean view room, i restated that on booking it did not say partial view and the photo's were ocean view and that it should be corrected as I wouldn't have booked the room if it had stated partial view. On checking with there manager they offered a $100 discount on the night (far less than the $500/night difference in rooms (as a gesture of good will and i was not looking for a discount, only raising that it wasn't as described or intended) Also note, i was not aggressive or rude, only want to check if there was a mix-up and get the price adjusted to the correct rate. Although i was disappointed in the room, the service and facilities are what you would expect but I will not stay with JW Marriott again.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 4 nights in Oct 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay Great staff Great pool Great food
Stayed 4 nights in Nov 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go again
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. No complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Chi Ho

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE GROUNDS AND BUFFET BREAKFAST , PILLOWS WENT FLAT , VERY SOFT BUT THEN FLAT
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn, Leeton

Liked: Cleanliness, staff & service, property conditions & facilities
My room was amazing with a great outlook and perfectly located.
Stayed 4 nights in Oct 2024

10/10 Excellent

guy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Sep 2024

10/10 Excellent

Jane Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024