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Hard Rock Hotel Penang

5.0 star property
Beachfront resort with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Penang

Couples treatment rooms, spa tub, body treatments, aromatherapy
Aerial view
Studio Suite, 1 King Bed, Sea View | 1 bedroom, minibar, in-room safe, desk
Roxity Kids Suite | 1 bedroom, minibar, in-room safe, desk
Cafe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Batu Ferringhi Beach, George Town, Penang, 11100
  • Ferringgi Beach
    8 min walk
  • Batu Feringghi Night Market
    11 min walk
  • Tropical Spice Garden
    7 min drive
  • Penang (PEN-Penang Intl.)
    58 min drive

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Room options

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

  • 376 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

Poolview Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Poolview Deluxe Room

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

Lagoon Deluxe Room | View from room

Lagoon Deluxe Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Roxity Kids Suite

Roxity Kids Suite | 1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • 441 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View | 1 bedroom, minibar, in-room safe, desk

Studio Suite, 1 King Bed, Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

Hillview Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Terrace

  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Poolview

1 bedroom, minibar, in-room safe, desk

Deluxe Room With Poolview

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Deluxe Room with Terrace

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room with Terrace

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Seaview Studio Suite

1 bedroom, minibar, in-room safe, desk

Seaview Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Roxity Kids Suite

1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hillview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

1 bedroom, minibar, in-room safe, desk

Lagoon Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
Room

Shangri-La Rasa Sayang, Penang

Pool
Hot Tub
Spa
Kids pool
9.0 out of 10, Wonderful, (1007)
The price is $175
per night
$210 total
includes taxes & fees
Dec 7 - Dec 8
Shangri-La Rasa Sayang, Penang

About the neighborhood

George Town

Hard Rock Hotel Penang places you within a leisurely stroll of Ferringgi Beach and Batu Feringghi Night Market. This 250-room, 5-star resort welcomes business and leisure travelers with a full-service spa, a free water park, and 2 restaurants.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 8 min walk - 0.5 miles
  • Batu Feringghi Night Market - 11 min walk - 0.6 miles
  • Teluk Bahang Beach - 5 min drive - 2.3 miles
  • Tropical Spice Garden - 7 min drive - 1.4 miles
  • Batu Ferringhi Beach - 12 min drive - 3.3 miles

Getting around

  • Penang Sentral - 60 min drive
  • Penang Intl. Airport (PEN) - 58 min drive

Restaurants

  • ‪Ferringhi Garden - ‬8 min walk
  • ‪Frandy Beach Bar - ‬8 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Batu Feringgi Bistro - ‬9 min walk
  • ‪Cinammon Asian Kitchen - ‬10 min walk

About this property

Hard Rock Hotel Penang

Beachfront resort with calming spa services
Guests of Hard Rock Hotel Penang have access to a full-service spa, a free water park, and a nightclub. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
Guests can expect 50-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
A health club and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: MYR 56 for adults and MYR 28 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 188.8 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 56 for adults and MYR 28 for children
  • Rollaway bed fee: MYR 188.8 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Penang?

Hard Rock Hotel Penang offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hard Rock Hotel Penang?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on Dec 3, 2024 start from $98.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hard Rock Hotel Penang?

This resort is located in George Town, a short 8-minute walk from Ferringgi Beach and also 11 minutes on foot from Batu Feringghi Night Market. You'll also find Teluk Bahang Beach and Batu Ferringhi Beach within a short drive.

Is there parking available at Hard Rock Hotel Penang?

Yes, self parking is offered for free at the resort.

Is there a spa at Hard Rock Hotel Penang?

Rock Spa is the resort's spa and services include beach massages, deep-tissue massages, aromatherapy, and body wraps.

Does Hard Rock Hotel Penang include a casino at the property?

No, Hard Rock Hotel Penang doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Penang?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is Hard Rock Hotel Penang a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, an outdoor pool, and a poolside restaurant.

Does Hard Rock Hotel Penang have a hot tub?

Yes, this resort has a spa tub.

Does Hard Rock Hotel Penang feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Penang has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Hard Rock Hotel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hard Rock Hotel Penang.

Are there connecting rooms at Hard Rock Hotel Penang?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Hard Rock Hotel Penang?

The closest major airport to Hard Rock Hotel Penang is Penang Intl. Airport (PEN), which is 20.1 mi away (58 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Penang?

Yes, some guestrooms at this resort offer either a balcony or a terrace where guests can enjoy sea or hill views.

Does Hard Rock Hotel Penang offer wedding services?

Take advantage of the wedding venue at Hard Rock Hotel Penang if you plan to say "I do" during your trip.

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1007 reviews" "
Rating 8 - Good. 381 out of 1007 reviews" "
Rating 6 - Okay. 95 out of 1007 reviews" "
Rating 4 - Poor. 26 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hamzah

Traveled with partner
O
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
Stayed 4 nights in Apr 2024

4/10 Poor

Mehdi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Room comfort
Potentially could be better.
The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Stayed 7 nights in Mar 2024

10/10 Excellent

seulki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Edmund

Traveled with family
Liked: Staff & service
The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.

8/10 Good

Wei Seong

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 3 nights in Dec 2023

6/10 Okay

DIPANJAN

Traveled with family
Liked: Staff & service
My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Stayed 1 night in Dec 2023

4/10 Poor

Cecillia Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Stayed 4 nights in Dec 2023

10/10 Excellent

Wan Kasmawati

Traveled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Pak Yii

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and kids friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
Stayed 4 nights in Dec 2023

6/10 Okay

Gail

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
This was my second stay at the HRP the first being excellent, but this time around we were disappointed in our room. The bedding had a damp feel to it which was quickly changed by staff. However the room in general felt and smelt damp. May be the hotel is suffering from water damage. Must say it was totally the opposite to our stay 6 months earlier in a different part of the hotel. Hotel is undergoing renovation to entrance foyer which is looking fantastic. Staff are amazing just disappointed in the musky damp condition of the room.
Stayed 1 night in Dec 2023

2/10 Terrible

S Saraswathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessebel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
Stayed 4 nights in Nov 2023

4/10 Poor

sukhdev

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Extensive Construction work early mornings and at night was very messy and no lobby/foyer to relax in and only one working bar ( by the pool). The pool and rooms were nice.
Stayed 2 nights in Oct 2023

6/10 Okay

Boon Leng, Joshua

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

ASMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and service… will definitely come back to the resort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nur Afiqah, Shah Alam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel and love how clean the hotel is! Swimming pool is a hit as well. Keep up the good work!
Stayed 2 nights in Aug 2023

8/10 Good

CHIN CHEK, SERI KEMBANGAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to speed up during check in
Stayed 1 night in Jul 2023

10/10 Excellent

Seh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great view, great customer services
Stayed 2 nights in Jul 2023

4/10 Poor

alissa

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2023