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Ascott Gurney Penang

4.0 star property
Family-friendly George Town hotel in Downtown George Town with 2 outdoor swimming pools

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Photo gallery for Ascott Gurney Penang

Front of property - evening/night
2 outdoor pools, sun loungers
Reception
Beach/ocean view
One Bedroom Executive Seaview | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    ‪3 min walk‬
  • Gleneagles Penang Medical Centre
    ‪4 min walk‬
  • Pulau Tikus Market
    ‪12 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪33 min drive‬

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Room options

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio Twin City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Executive Seaview

One Bedroom Executive Seaview | Premium bedding, down comforters, in-room safe, individually decorated

One Bedroom Executive Seaview

  • 640 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio King City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

1 Bedroom Premier Sea View | Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • 640 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

2 Bedroom Premier Sea View | Private kitchen

2 Bedroom Premier Sea View

  • 1152 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Executive Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Executive Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King Club

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

Two-Bedroom Premier Club

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Premier Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin Club

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

2 Bedroom Premier Sea View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Club

  • Sleeps 2
  • 2 Twin Beds

View all photos for One-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

One-Bedroom Premier Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King City View

Bathroom | Free toiletries, hair dryer, slippers, bidet

Studio Deluxe King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe King Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Sea View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

George Town

Located in Downtown George Town within a 5-minute walk of Gurney Drive, Ascott Gurney Penang is within a mile (2 km) of other popular attractions like Gurney Plaza. This 271-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Pulau Tikus Market - 12 min walk
  • Gurney Plaza - 18 min walk
  • KOMTAR - 4 min drive

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Corner Club - ‬7 min walk
  • ‪Hachiban Izakaya 八番 - ‬4 min walk
  • ‪Cafe' Laurel - ‬5 min walk

About this property

Ascott Gurney Penang

Family-friendly George Town hotel in Downtown George Town with 2 outdoor swimming pools
At Ascott Gurney Penang, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Safes, desks, and wardrobes or closets are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 36 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MYR 500 per accommodation, per night
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Ascott Gurney Penang?

Ascott Gurney Penang provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Gurney Penang?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Ascott Gurney Penang on Mar 2, 2025 start from $115.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ascott Gurney Penang?

This hotel is situated in Downtown George Town within a short 3-minute walk of Gurney Drive and also 18 minutes on foot from Gurney Plaza. You'll also find Pulau Tikus Market and Gurney Paragon less than a mile away.

Is parking available on site at Ascott Gurney Penang?

Yes, self parking is offered for free at the hotel.

Does Ascott Gurney Penang include a casino at the property?

No, Ascott Gurney Penang doesn't have a casino.

Will I find an indoor pool at Ascott Gurney Penang?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Ascott Gurney Penang?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Does Ascott Gurney Penang have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ascott Gurney Penang have a restaurant that serves breakfast?

Yes, Ascott Gurney Penang serves continental breakfast each morning for a surcharge from its restaurant.

Will Ascott Gurney Penang allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ascott Gurney Penang for a fee of MYR 500 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Ascott Gurney Penang?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ascott Gurney Penang?

The closest major airport to Ascott Gurney Penang is Penang Intl. Airport (PEN), which is 12.4 mi away (33 minutes by car).

Can I book a room with a balcony at Ascott Gurney Penang?

No, you won't find guestrooms with balconies at Ascott Gurney Penang.

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 154 reviews
Rating 8 - Good. 29 out of 154 reviews
Rating 6 - Okay. 5 out of 154 reviews
Rating 4 - Poor. 6 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valentine, Peekskill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient
Stayed 4 nights in Feb 2025

10/10 Excellent

Mong Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay and good value
The hotel was modern and in good condition, the staff were cheerful and very helpful. The room was spacious with amenities and a very nice view as we were on the 30th floor. Overall a great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth, New York

Stayed 2 nights in Oct 2024

10/10 Excellent

Kwok Lan Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Balaji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, convenient location and good service.
Stayed 2 nights in Nov 2024

8/10 Good

Tatsunobu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel safe, nice view and close to our office.
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay here. Will definitely come back again. From start to end, our stay was good from check in to check out
Stayed 6 nights in Oct 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easily accessable to local restaurants and great park to walk across the road.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pleasant, it was cozy and clean. The hotel team has always been friendly, patient and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mei Lin Catherine Therese

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, restful and and helpful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas Yin Hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly a 2 week stay at Ascott Gurney. A lovely hotel with great facilities. Rooms were spacious and clean.. Lovely downstairs bar / reception area. Swimming pool area was great.. separate covered pool area for children to use..gym well equipped and with good air con. Location of the hotel is really good. You can walk into George Town if you want (approx 40 minutes) or take a taxi which won't cost a lot. Opposite the hotel is a recently completed park / walking area, very pleasant. Shopping malls and food options within easy walking distance of the hotel, all on Gurney Drive. Staff on the whole were excellent. Special mention to staff member Nicholas, whose demeanour and attitude towards helping guests was first class. Only used the cafe / restaurant once but the food was of a good standard.. Would definitely look to stay again on my next trip to Penang.
Stayed 12 nights in Jul 2024

10/10 Excellent

Mario Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly & helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious and well located
Overall, a great hotel. Spacious room and well located
Stayed 1 night in Jul 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and nice location
Stayed 3 nights in Jun 2024

8/10 Good

Bee Hoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Everything is good. Strategic location. Easy to travel around the tourist places.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fook Chin, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.... but also suffers the same problems as in many other hotels. Can they manage the queue better for the eggs station during morning buffet breakfast. As it is open, guests tend not to queue or know if there is the line. And the poor chef is taking orders from left and right and can be annoying if the chef starts taking orders from others instead of the guests who have been quietly queueing up....
Stayed 3 nights in Jun 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service
Not bad
Stayed 6 nights in Jun 2024

10/10 Excellent

Lay Lay

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Lai Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located along the prettiest coast. The huge park is just 1 minute across the hotel. Really! There’s a playground, skater park and lanes for running/ scooter. The hotel is very pretty, rooms are clean and quiet. Nicely renovated. Our suite comes with a living room, 6seater dining table and a side kitchen. Really friendly for families. My girl enjoyed her stay so much! The plus point is the pool, the kids pool comes with 2 slides and shower “mushrooms”. It is so fun!
Stayed 3 nights in Jun 2024

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