Ascott Gurney Penang

4.0 star property
Family-friendly George Town hotel in Downtown George Town with 2 outdoor swimming pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ascott Gurney Penang

Front of property - evening/night
Point of interest
1 Bedroom Premier Sea View | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    3 min walk
  • Gleneagles Penang Medical Centre
    4 min walk
  • Pulau Tikus Market
    12 min walk
  • Penang (PEN-Penang Intl.)
    35 min drive

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Room options

Studio Premier Twin City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Studio Twin City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Studio King City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Premier Sea View

  • 640 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Premier King City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Bedroom Premier Sea View

  • 1152 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

George Town

Located in Downtown George Town within a 5-minute walk of Gurney Drive, Ascott Gurney Penang is within a mile (2 km) of other popular attractions like Gurney Plaza. This 271-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Gurney Plaza - 18 min walk
  • KOMTAR - 4 min drive
  • Swettenham Pier Cruise Terminal - 4 min drive

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Corner Club - ‬7 min walk
  • ‪Hachiban Izakaya 八番 - ‬4 min walk
  • ‪Cafe' Laurel - ‬5 min walk

About this property

Ascott Gurney Penang

Family-friendly George Town hotel in Downtown George Town with 2 outdoor swimming pools
At Ascott Gurney Penang, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Safes, desks, and wardrobes or closets are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 36 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MYR 500 per accommodation, per night
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Ascott Gurney Penang?

Ascott Gurney Penang provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Gurney Penang?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at Ascott Gurney Penang on Nov 12, 2024 start from $112.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ascott Gurney Penang?

This hotel is situated in Downtown George Town within a short 3-minute walk of Gurney Drive and also 18 minutes on foot from Gurney Plaza. You'll also find KOMTAR and Swettenham Pier Cruise Terminal within a short drive.

Is parking available on site at Ascott Gurney Penang?

Yes, self parking is offered for free at the hotel.

Does Ascott Gurney Penang include a casino at the property?

No, Ascott Gurney Penang doesn't have a casino.

Will I find an indoor pool at Ascott Gurney Penang?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Ascott Gurney Penang?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Ascott Gurney Penang?

No, there isn't a spa tub at this hotel.

Does Ascott Gurney Penang have a restaurant that serves breakfast?

Yes, Ascott Gurney Penang serves continental breakfast each morning for a surcharge from its restaurant.

Will Ascott Gurney Penang allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ascott Gurney Penang for a fee of MYR 500 per accommodation, per night. The property also provides food and water bowls.

Does Ascott Gurney Penang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ascott Gurney Penang?

The closest major airport to Ascott Gurney Penang is Penang Intl. Airport (PEN), which is 12.4 mi away (33 minutes by car).

Are there rooms with balconies at Ascott Gurney Penang?

No, there aren't any guestrooms with balconies at Ascott Gurney Penang.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 110 reviews" "
Rating 8 - Good. 19 out of 110 reviews" "
Rating 6 - Okay. 4 out of 110 reviews" "
Rating 4 - Poor. 4 out of 110 reviews" "
Rating 2 - Terrible. 0 out of 110 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mario Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly & helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious and well located
Overall, a great hotel. Spacious room and well located
Stayed 1 night in Jul 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and nice location
Stayed 3 nights in Jun 2024

8/10 Good

Bee Hoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Everything is good. Strategic location. Easy to travel around the tourist places.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fook Chin, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.... but also suffers the same problems as in many other hotels. Can they manage the queue better for the eggs station during morning buffet breakfast. As it is open, guests tend not to queue or know if there is the line. And the poor chef is taking orders from left and right and can be annoying if the chef starts taking orders from others instead of the guests who have been quietly queueing up....
Stayed 3 nights in Jun 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service
Not bad
Stayed 6 nights in Jun 2024

10/10 Excellent

Lay Lay

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Lai Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located along the prettiest coast. The huge park is just 1 minute across the hotel. Really! There’s a playground, skater park and lanes for running/ scooter. The hotel is very pretty, rooms are clean and quiet. Nicely renovated. Our suite comes with a living room, 6seater dining table and a side kitchen. Really friendly for families. My girl enjoyed her stay so much! The plus point is the pool, the kids pool comes with 2 slides and shower “mushrooms”. It is so fun!
Stayed 3 nights in Jun 2024

10/10 Excellent

Pyie Hein

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is very convenient and hotel provides shuttle service to Gurney Plaza. Stayed at the room with Bay View for 2 nights. The room is new, clean and spacious. Staffs are really friendly too. Enjoyed the stay there.
Stayed 2 nights in May 2024

10/10 Excellent

SHUFEN

Stayed 3 nights in May 2024

10/10 Excellent

Wooyang, West Fargo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location during a stay.
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has a good view facing the sea. Clean room and spacious
Stayed 3 nights in Mar 2024

8/10 Good

san jade

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Feb 2024

8/10 Good

Wai yee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very appreciated of the staffs very helpful and nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel with efficient and helpful staff. Hotel facilities were really good. The free shuttle to the night market was also a bonus. Well positioned for access to George Town by cab but far enough out to feel calmer and more relaxed. Good eateries within walking distance.
Stayed 4 nights in Jan 2024

8/10 Good

TAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the decoration, cleaniness, service of the hotel and politeness of hotel staffs. I like it facing the sea and the hotel is walkable to good reviews eating place along the sea front. It is also connected to a 2nd storey high shopping mall in which not much of food options. I dislike shampoo unable to retract from the container and the staff of house keeping did not repair/ change it. I also dislike the traffice flow in that area because the area tend to have traffic jam when returning to the hotel.
Stayed 3 nights in Jan 2024

6/10 Okay

ENG SIM JOEL

Stayed 2 nights in Jan 2024

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and well-maintained. Professional, knowledgeable and courteous staff. Very good location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023