The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Interior entrance
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

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Room options

Deluxe King with Sleeper Sofa

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

King Bed Mini-Suite with Jacuzzi & Fireplace

  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suite

  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Located in Downtown Pigeon Forge, The Ramsey Hotel & Convention Center is within a mile (2 km) of popular sights such as LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This 206-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. It's connected to the convention center in central Pigeon Forge and also close to Island at Pigeon Forge and Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk - 0.9 miles
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.3 miles
  • Island at Pigeon Forge - 3 min drive - 1.5 miles
  • Titanic Museum - 4 min drive - 2.6 miles
  • Dollywood - 12 min drive - 4.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
Guests of The Ramsey Hotel & Convention Center have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
36-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Are free cancellation options available at The Ramsey Hotel & Convention Center?

The Ramsey Hotel & Convention Center offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Ramsey Hotel & Convention Center?

As of Apr 3, 2025, prices found for a 1-night stay for 2 adults at The Ramsey Hotel & Convention Center on Apr 13, 2025 start from $154.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Ramsey Hotel & Convention Center?

This hotel is situated in Downtown Pigeon Forge within a 10-minute walk of Old Mill, Patriot Park, and Xtreme Racing Center. You'll also find Island at Pigeon Forge and Dollywood within a short drive.

Is there parking available at The Ramsey Hotel & Convention Center?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Ramsey Hotel & Convention Center feature a casino?

No, The Ramsey Hotel & Convention Center doesn't have a casino.

Is there an indoor pool at The Ramsey Hotel & Convention Center?

Yes, this hotel has an indoor pool along with a hot tub. Guests have 24-hour pool access.

What do couples enjoy most about The Ramsey Hotel & Convention Center?

There are many amenities for couples at this hotel, including an indoor pool and proposal/romance packages plus some guestrooms feature fireplaces.

Does The Ramsey Hotel & Convention Center have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ramsey Hotel & Convention Center feature a restaurant that includes a breakfast menu?

Yes, The Ramsey Hotel & Convention Center serves free buffet breakfast each morning from its cafe.

Does The Ramsey Hotel & Convention Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ramsey Hotel & Convention Center for a fee of USD 40.00 per pet, per night. A deposit of USD 250.00 per stay is collected.

Does The Ramsey Hotel & Convention Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Ramsey Hotel & Convention Center?

The closest major airport to The Ramsey Hotel & Convention Center is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Ramsey Hotel & Convention Center?

No, there aren't any guestrooms with balconies at The Ramsey Hotel & Convention Center.

Does The Ramsey Hotel & Convention Center host weddings?

There are wedding services available at The Ramsey Hotel & Convention Center if that's in your vacation plans.

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 606 out of 1129 reviews
Rating 8 - Good. 252 out of 1129 reviews
Rating 6 - Okay. 145 out of 1129 reviews
Rating 4 - Poor. 62 out of 1129 reviews
Rating 2 - Terrible. 64 out of 1129 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a jacuzzi in it which I personally appreciated. The pool is open 24 hours which is hard to find and they had movies and popcorn in the evenings in the pool room. However the lighting prevented you from seeing the screen very well. Overall, we had a wonderful stay. The staff was quick to bring extra pillows/blankets. Overall I liked the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
Breakfast was the highlight. We had two closeby rooms but they moved one of them to a different floor so that was not so good. An indoor pool saved the day in winter though it is rather cold. Pigeon Forge is a really good place to stay close to Gatlinburg without the overprices of Gatlinburg and with many more choices for dining, shopping and entertainment.
Stayed 3 nights in Dec 2024

6/10 Okay

Yaime

Disliked: Property conditions & facilities
Not what we was expect or price , overall good place if you have pets
Stayed 2 nights in Dec 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit and will definitely book again. It was so fun having a 24 hr pool. Our room was nice and clean. The elevator could use some updating but other than that it was a nice hotel. Couldn't ask for a better location near everything!! Staff were very nice and helpful. You won't be disappointed.
Stayed 3 nights in Oct 2024

2/10 Terrible

Samantha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jordyn

Traveled with family and small children
Disliked: Property conditions & facilities
Based on the reviews, i had high expectations for this hotel. But it was incredibly blah. It looks like the hotel hasn't been worked on in 20 years. Lobby was covered in popcorn on the floor. Hallway on the 4th floor smelled funky. The room was just ok. The room next door had a fake service animal that they left in the room to bark for hours. The bed also has thesemetal brackets that stick out amd i slammed my knee into it walking by, so be careful walking near the bed. It wasnt the worst hotel ive been to, but i wouldnt stay here again. 5/10.
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness
Great place people so friendly little bit update need
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
We were excited to get to the site. Google street view showed a nice building. It was just far enough off the street to be away and included at the same time. Upon arriving, we found the lobby to be very warm, cozy, and welcoming. The fireplace was pleasant and the Christmas decorations were very nice. Everything was great. Checking in was very pleasant as well. Staff were very polite and conversed well. I asked for advice on a nice place to see and was recommended to go see Cade’s Cove. That recommendation ended up being my favorite part of the entire vacation. The chief complaint we have with the site is that out of a 5 night stay, our room was only serviced once. It was difficult at first to even get fresh towels. When we would mention to the front desk staff about housekeeping not coming, every person’s default was “did you have your do not disturb plaque on the doorknob?” Thats a fair question once but seemed to be the trained response. They put us down to have towels delivered but they never were. We had to get them from the front desk a few times since they weren’t delivered when requested. I think the company budgets to save as much money as possible, so they may cut corners where they can. But I don’t think on anything dangerous, just inconvenient to the customer. Thats our experience. We probably won’t stay again, but I think this is still a fair place to stay if you are on a budget. We enjoyed our trip very much and thank The Ramsey overall.
Stayed 5 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean. Only comment is the bed made squeaky metal noise every time my husband move. Also, pop corn for movi is very salty, but other than that it was beautiful, we enjoyed being there, very convenient to everything.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Traveled with family
Check in was slow, and the rooms were clean but cosmetically rough shape. Lot of dust on the shelves. The bathroom doors and tub had a good amount of rust on them. There were probably 10 to 15 patched holes in the wall, ceilings with paint that didn’t match. Just poor up keep.
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Stayed 3 nights in Dec 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Stayed 2 nights in Dec 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was in really bad chape especially the bathroom, which was run down and not well clean, my bed covers and sheets where dirty as well even the window blinds are full of dust and sticky overall not one of the best Hotels I have stayed in to say the lwas
Stayed 1 night in Dec 2024

8/10 Good

Jeffery

Traveled with family
Liked: Staff & service
Disliked: Amenities
Just needs some updates 😃
Stayed 3 nights in Dec 2024

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities
Staff were friendly but underprepared. No towels in the pool area, movie was hard to see, and no fresh popcorn
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here and I love that the pool and gym is 24 hours
Stayed 2 nights in Dec 2024

4/10 Poor

Tisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked really nice online, my room was 250$ a night, which was a joke, a room at the Holiday Inn would had been cheaper and nicer than this, it was very old and dated. The floor in our room needed mopped as it was all hardwood floors and I could see the previous guest shoe and bare foot prints all over the room. The hallways had trash all over the floors, and there were guest there that brought their dogs that barked all day/night. The free breakfast was a buffet style, that didn’t look fresh and was picked over. I don’t like to write negative reviews, but this was an engagement trip for my new fiance and I and I wanted it to be special but the room was a bummer and the hotel a let down all together, especially for the price I paid per night.
Stayed 2 nights in Dec 2024

4/10 Poor

Suleman

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast no good pool small room is not clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a winner
Noisy hotel with people running up and down the hall well after midnight. Barking dogs woke us up and people next door were loud and had no regard for others. 10:00 we were disturbed by housekeeping delivering towels. We had not requested towels. Security on door is falling off. Breakfast was good
Stayed 1 night in Dec 2024

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was an unattended animal left in a room next to me that barked for two solid hours and periodically for the next hour. That wasn’t cool at all.
Stayed 3 nights in Dec 2024

2/10 Terrible

Rushit

Traveled with family and small children
Disliked: Staff & service
DO NOT RECOMMEND! Staff was rude. Attendant did not welcome. Rooms should be ready by/at 4pm and that is not ready when we arrived at 7pm. We have been told that (2) rooms will be ready in 15-20 minutes but not ready after 40 minutes. Requested for manager. Manager came, didn’t apologize and advised us to cancel our reservations and request for refund to Expedia. She told us that “you are welcome to cancel your reservation” and in other words showing us the way out. This is just ridiculous and unacceptable. Long story short after few minutes she gave us key for the room 5501 that has used towels from previous guests were laying on the floor. Spending $400 for two rooms for the night this is what you gets from this hotel…
Stayed 1 night in Dec 2024

8/10 Good

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was GREAT! The breakfast options were a bit abbreviated. Clean, safe, but looks a bit dated. Would definitely stay there again!
Stayed 2 nights in Dec 2024

8/10 Good

DEVAN

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024