The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Interior entrance
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet friendly

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • Old Mill
    ‪8 min walk‬
  • Patriot Park
    ‪9 min walk‬
  • Pigeon Forge Factory Outlet Mall
    ‪13 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

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Room options

Deluxe King with Sleeper Sofa

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

King Bed Mini-Suite with Jacuzzi & Fireplace

  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suite

  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Queen Accessible with Grab Bar Bathtub

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Located in Downtown Pigeon Forge, The Ramsey Hotel & Convention Center is within a mile (2 km) of popular sights such as LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This 206-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. It's connected to the convention center in central Pigeon Forge and also close to Island at Pigeon Forge and Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive
  • Island at Pigeon Forge - 3 min drive
  • Titanic Museum - 4 min drive
  • Dollywood - 12 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
Guests of The Ramsey Hotel & Convention Center have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
36-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Are free cancellation options available at The Ramsey Hotel & Convention Center?

The Ramsey Hotel & Convention Center offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Ramsey Hotel & Convention Center?

As of Jan 31, 2025, prices found for a 1-night stay for 2 adults at The Ramsey Hotel & Convention Center on Feb 9, 2025 start from $78.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Ramsey Hotel & Convention Center?

This hotel is situated in Downtown Pigeon Forge, just steps from Big Top Arcade, and within a 10-minute walk of Old Mill and Patriot Park. You'll also find Island at Pigeon Forge and Dollywood within a short drive.

Is there parking available at The Ramsey Hotel & Convention Center?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Ramsey Hotel & Convention Center feature a casino?

No, The Ramsey Hotel & Convention Center doesn't have a casino.

Is there an indoor pool at The Ramsey Hotel & Convention Center?

Yes, this hotel has an indoor pool along with a spa tub. Guests have 24-hour pool access.

What do couples enjoy most about The Ramsey Hotel & Convention Center?

There are many amenities for couples at this hotel, including an indoor pool and proposal/romance packages plus some guestrooms feature fireplaces.

Does The Ramsey Hotel & Convention Center have a hot tub?

Yes, this hotel has a spa tub.

Does The Ramsey Hotel & Convention Center feature a restaurant that includes a breakfast menu?

Yes, The Ramsey Hotel & Convention Center serves free buffet breakfast each morning from its cafe.

Does The Ramsey Hotel & Convention Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ramsey Hotel & Convention Center for a fee of USD 40.00 per pet, per night. A deposit of USD 250.00 per stay is collected.

Are there connecting rooms at The Ramsey Hotel & Convention Center?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Ramsey Hotel & Convention Center?

The closest major airport to The Ramsey Hotel & Convention Center is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies that I can book at The Ramsey Hotel & Convention Center?

No, there aren't any guestrooms with balconies at The Ramsey Hotel & Convention Center.

Does The Ramsey Hotel & Convention Center host weddings?

There are wedding services available at The Ramsey Hotel & Convention Center if that's in your vacation plans.

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1069 reviews" "
Rating 8 - Good. 240 out of 1069 reviews" "
Rating 6 - Okay. 135 out of 1069 reviews" "
Rating 4 - Poor. 62 out of 1069 reviews" "
Rating 2 - Terrible. 59 out of 1069 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a jacuzzi in it which I personally appreciated. The pool is open 24 hours which is hard to find and they had movies and popcorn in the evenings in the pool room. However the lighting prevented you from seeing the screen very well. Overall, we had a wonderful stay. The staff was quick to bring extra pillows/blankets. Overall I liked the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Tazewell

Traveled with family
Liked: Amenities
Very clean and workers super nice. Beautiful lobby and felt safe.
Stayed 1 night in Oct 2024

6/10 Okay

Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place was cozy and clean but the bed was really bad. There was a big indent in the middle like it wore out or something so we couldn't use one side of the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very uncomfortable, other than that everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Hali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ✅
Stayed 1 night in Oct 2024

10/10 Excellent

Juli, Coldwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, Judy was so nice every morning at breakfast!
Stayed 4 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% positive feedback.
Would recommend to stay here. Very clean and had no issues with anything. I would stay anywhere else other than here. A-1!
Stayed 2 nights in Oct 2024

4/10 Poor

Angie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in need of some major TLC. The TV’s are not smart tv’s. The water pressure in the shower was AMAZING. Best thing about the room. Daily breakfast was pretty good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Having a room next to the exit was very loud. People smoking throughout the night was very annoying.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and we will definitely stay again! They had clean and comfy rooms! Shower was great! Only reason for not excellent was a faulty fire alarm in middle of night. Will stay again!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Traveled with family
Liked: Staff & service
Ok hotel.
It was an ok hotel. Good location but had a moldy smell when you walked in. The free breakfast was not very good. It needs some updating and some tlc.
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

amy

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The walls in our room showed water marks something that had leaked at sometime and peeling away of wall paper. Fire alarm went off at 1:00A.M. Scared my kids and me. No idea what was going on. Ran out the exit. Fire trucks and police arrived. Hotel representative said false alarm. I was too scared to stay. I packed up and checked out. I told hotel clerk we were scared and leaving. She just said, ok. Hit some buttons and said I could go here’s a coupon for your next visit. Got home and my daughter’s stuffed animal was left behind. I called and they sent me to a website to claim the stuffed animal. The cost was $48-$68!!!!!!! The pig was sentimental and only worth $25. I asked them to help me. They said sorry it’s in that system and nothing they can do. So I said well that stinks…we will just have to abandon it. My daughter has cried herself to sleep!!! Thanks Ramsey hotel for ruining my daughter’s night and a ruff morning of being scared to death thinking a fire was taking place. So disappointed!! Being in customer service business, I would have handled the stuffed animal situation better. If you really wanted to provide a great experience, there is always a way to make it happened even if you have to go above and beyond your duty. That is what makes life great… coming together for one another and not just doing what a policy says to do. Going above and beyond is what makes people and businesses stand out. :( disappointing

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Adrian, Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2024

6/10 Okay

Lesia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I did not like the lack of designated no pet rooms
Stayed 2 nights in Sep 2024