River Terrace Resort & Convention Center in Gatlinburg | Best Rates from $120 & Deals on Orbitz

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Resort with free parking, a short walk to Ripley's Aquarium of the Smokies

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Dates

November 2024

December 2024

Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds | Bathroom | Hydromassage showerhead, hair dryer, towels, soap

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Laundry

Pool

Air conditioning

Parking included

Explore the area

240 River Road, Gatlinburg, TN, 37738

Ripley's Aquarium of the Smokies
4 min walk
Traffic Light #5
4 min walk
Anakeesta
5 min walk
Knoxville, TN (TYS-McGhee Tyson)
69 min drive

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Room options

Signature Room, 1 King Bed, River View

192 sq ft
River view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, River View

248 sq ft
River view
Sleeps 4
2 Queen Beds

Signature Room - 1 King Bed

192 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

252 sq ft
Sleeps 2
1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

248 sq ft
Sleeps 4
2 Queen Beds

Signature Room - 2 Queen Beds

252 sq ft
Sleeps 4
2 Queen Beds

Signature Room - 2 Queen Beds River View

288 sq ft
River view
Sleeps 4
2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

600 sq ft
River view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Pool

Parking included

Free WiFi

Restaurant

per night

$106 total

includes taxes & fees

Nov 13 - Nov 14

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room resort welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

View more Resorts in Gatlinburg

What's nearby

Ripley's Aquarium of the Smokies - 4 min walk
Anakeesta - 5 min walk
SkyPark - 6 min walk
Gatlinburg Space Needle - 7 min walk
Gatlinburg Convention Center - 8 min walk

Getting around

McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

‪Tennessee Cider Company - ‬4 min walk
‪Cliff Top Grill & Bar - ‬5 min walk
‪Loco Burro Fresh Mex Cantina - ‬5 min walk
‪Subway - ‬4 min walk
‪Ole Red - ‬6 min walk

About this property

River Terrace Resort & Convention Center

Resort with free parking, a short walk to Ripley's Aquarium of the Smokies

Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.

Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Safes, phones, and ironing boards are also available. Housekeeping is available on request.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Vending machine

Guest services

Concierge services
Housekeeping (on request)
Tour and ticket assistance

Business services

Business center
Conference center
Meeting rooms

Outdoors

Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

7 buildings
Banquet hall
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Hair dryer
Hydromassage showerhead
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Air conditioning
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150 per accommodation, per stay
Dogs only
2 total (60 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-11:00 PM
Check-out: 10:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort

River Terrace Resort

River Terrace Resort Gatlinburg

River Terrace Resort Hotel

River Terrace Resort Hotel Gatlinburg

River Terrace Gatlinburg

River Terrace Hotel Gatlinburg

River Terrace Resort And Convention Center

River Terrace Resort Convention Center

River Terrace Resort & Convention Center Gatlinburg

River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Oct 31, 2024 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is parking available on site at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about River Terrace Resort & Convention Center?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and concierge services.

Does River Terrace Resort & Convention Center have a hot tub?

No, this resort doesn't have a spa tub.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

No, River Terrace Resort & Convention Center doesn't have a restaurant that serves breakfast.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at River Terrace Resort & Convention Center?

No, there aren't connecting guestrooms at this resort.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Rodney

Traveled with family

Sep 13, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was good, compared to the online view of the company the actual on site view is completely different. There were bugs in the room, the phone didn’t work, linen was dirty. Even after reporting the situation to the front desk, I was told they would address the bug and phone issues but unfortunately that didn’t happen. I would not return due to false advertisement & the bug issues.

Stayed 5 nights in Sep 2024

8/10 Good

Tony

Traveled with family

Jul 29, 2024

Liked: Staff & service

The wifi didn't work at all, and with a kid thats not good.

Stayed 2 nights in Jul 2024

8/10 Good

Stacey

Jul 28, 2024

Stayed 2 nights in Jul 2024

8/10 Good

Felice

Jul 28, 2024

Stayed 2 nights in Jul 2024

8/10 Good

Branson

Jul 25, 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Bob

Traveled with family

Jul 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No complaints about anything! Will definitely stay again!

Stayed 3 nights in Jul 2024

6/10 Okay

Meaghan

Traveled with family and small children, Traveled with partner

Jul 25, 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Room was old and outdated, very mildewy smell. Carpet was wet feeling from old AC.

Stayed 1 night in Jul 2024

6/10 Okay

Umed A

Traveled with family

Jul 22, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

WiFi and phone did not work. Bathroom was not clean. Sink faucet did not have aerator so water shattered all over. Balcony was dirty with cobwebs all over the place. Paint chipping everywhere in balcony. Main door was shabby and looked loose. Overall, the room looked very old and falling apart. Staff was courteous, helpful and tried to help but with limited ability to do anything.

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Jul 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the 3rd time i have stayed at this property. Great location to evwrything down town. Saves yourself 20-$30 a day parking being so close. Staff is friendly and the room was clean. Well done

Stayed 2 nights in Jul 2024

6/10 Okay

Pamela

Traveled with family

Jul 21, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Room was listed as "renovated" but looked like walking into an early 2000s run down motel room. Room smelled like marijuana and cigarette smoke even though its a non smoking room. Everything in the room felt grimy and I tried my best to not touch anything. Way overpriced and would never recommend this place to anyone. The ONLY convenient thing was being a short walk away from downtown Gatlinburg.

Stayed 3 nights in Jul 2024

2/10 Terrible

Kane

Jul 15, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Certainly not worth what we paid!

Stayed 2 nights in Jul 2024

2/10 Terrible

Kane

Traveled with family

Jul 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Tear it down and start over!

Stayed 2 nights in Jul 2024

2/10 Terrible

Kane

Traveled with family

Jul 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property should be completely gutted or torn down. The walls are paper thin. I actually head the woman in the room next to us pass gas and giggle about it with her kids. The bathroom definitely has not been updated since the 70's. The vanity is covered in paint splatter and the sink has rust stains at the overflow. The plastic shower shell is disgustingly dirty and the shower curtain was crispy old and wrinkled! The lighting in the room was horrible with only one bedside lamp that did not work. The window blinds are certainly from the 70's and there ius ZERO hope of a dark room to sleep in! The ONLY positive for the room was the TV was decent

Stayed 2 nights in Jul 2024

4/10 Poor

Grant

Traveled with family and small children

Jul 13, 2024

Disliked: Staff & service, property conditions & facilities

Our bed sheets were not changed for the entire 10 days we stayed. Despite several requests to have that done. The room keys would take 5 minutes to open the door and we had them replaced 3 times. The air conditioning in the room was not working properly and it was hot the entire stay.

Stayed 8 nights in Jul 2024

4/10 Poor

Perrie

Jul 13, 2024

Stayed 2 nights in Jun 2024

6/10 Okay

HEIDI

Jul 11, 2024

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Jul 11, 2024

Liked: Cleanliness, staff & service

Nice view

We had a wonderful view of the river. The staff were very helpful and friendly. There are no hair dryers in the rooms. We had no hand soap or shampoos in our room. We were able to get hand soap from the front desk.

Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Traveled with family and small children, Business traveler

Jul 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location for a visit to the aquarium.

Stayed 1 night in Jun 2024

8/10 Good

james

Traveled with family

Jul 8, 2024

July 4th vaca

The room was good. But not the room that I ask you h m to have for us a Monday h earlier I want ed on the s cone floors not th find st Room had ants The rooms need some updating Also I he POOl was closed IN July They need to open the cafa backup Also a little costly for a two star hotel. Thanks Jim Rickman

Stayed 3 nights in Jul 2024

8/10 Good

Jimmie

Traveled with family

Jul 8, 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

Rafael

Jul 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

8/10 Good

Gela

Traveled with partner

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room had a jacuzzi tub that was unexpected..the staff attended to all requests in a very timely manner... the floors were dirty and the faucet leaked however.

Stayed 4 nights in Jul 2024