10/10 Excellent
Krystal
Sep 3, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem I'd gladly return to
This hotel is amazing and the staff are unmatched. I cannot remember the name of the guy who checked me in but he was so friendly and generous (offered me a glass of water whilst I waited) and offered me some really cool suggestions of places to go. Later than evening I was greeted by Alby and he was so personable that we ended up talking for a good 30 mins if not more. I asked for a few things (hot water, glasses of ice ) it was not too much trouble for him during the night I bothered him. In the days when I was leaving and evenings I was returning all of the staff were so inviting and eager to learn what I was / had done during the days. I booked the smallest solo room and it was surprisingly spacious. Whilst the rooms didn't have a kettle, it did have a large fridge enough for me to hold a few containers of fruit, juice and water. The location is great being merely a few mins from the tram and train stations with the carrefour being across the road. I would not hesitate at all to return to this hotel as I absolutely loved my stay there :) Thanks guys for giving Firenze a wonderful reputation
Krystal
Stayed 3 nights in Aug 2024