Best Western Plus Hotel Excelsior

4.0 star property
Erfurt hotel in Erfurt Old Town with a full-service spa and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Exterior
Restaurant
Suite, 2 Twin Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Kramerbrucke
    8 min walk
  • Aegidienkirche
    8 min walk
  • Erfurt Puffbohne Cabaret
    8 min walk
  • Erfurt (ERF)
    17 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 2 Twin Beds (Cozy Sitting Corner)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Erfurt

Located in Erfurt Old Town within a 5-minute walk of Angermuseum, Best Western Plus Hotel Excelsior is within a 15-minute stroll of Kramerbrucke. This 77-room, 4-star hotel has a bar/lounge along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Kramerbrucke - 8 min walk
  • Erfurt Christmas Market - 13 min walk
  • Erfurt Cathedral - 14 min walk
  • Zitadelle Petersberg - 19 min walk
  • Erfurt Exhibition Centre - 6 min drive

Getting around

  • Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Willy B. - ‬2 min walk
  • ‪Block House - ‬6 min walk
  • ‪Peter Pane BURGERGRILL BAR - ‬5 min walk

About this property

Best Western Plus Hotel Excelsior

Erfurt hotel in Erfurt Old Town with a full-service spa and a 24-hour front desk
Guests of Best Western Plus Hotel Excelsior enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 18 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Minibars, coffee makers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

What's there to see close to Best Western Plus Hotel Excelsior?

This hotel is situated in Erfurt Old Town, just steps from Angermuseum, and within a 10-minute walk of Kramerbrucke and Aegidienkirche. You'll also find Gildehaus and Erfurt Christmas Market less than a mile away.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of Dec 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on Jan 4, 2025 start from $113.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Hotel Excelsior?

Yes, parking is offered for EUR 18 per day.

Is a spa located at Best Western Plus Hotel Excelsior?

There is a full-service spa available for guests to enjoy and services include Swedish massages.

Does Best Western Plus Hotel Excelsior feature a casino?

No, Best Western Plus Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel Excelsior?

No, there is no indoor pool at this hotel.

Is Best Western Plus Hotel Excelsior good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a pillow menu as well as a bar.

Are there hot tubs at Best Western Plus Hotel Excelsior?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Excelsior serves buffet breakfast each morning for a surcharge from its snack bar.

Will Best Western Plus Hotel Excelsior allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Hotel Excelsior for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

Does Best Western Plus Hotel Excelsior have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Plus Hotel Excelsior?

The closest major airport to Best Western Plus Hotel Excelsior is Erfurt (ERF), which is 3.9 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western Plus Hotel Excelsior?

Yes, some guestrooms at Best Western Plus Hotel Excelsior offer a balcony.

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 327 reviews" "
Rating 8 - Good. 157 out of 327 reviews" "
Rating 6 - Okay. 28 out of 327 reviews" "
Rating 4 - Poor. 7 out of 327 reviews" "
Rating 2 - Terrible. 3 out of 327 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 1 night in Jun 2024

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Frank

Stayed 2 nights in Aug 2022

10/10 Excellent

Dianne, Roseville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022

6/10 Okay

Barry

Business traveler
Disliked: Amenities
Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Markus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good location close to the Old City and restaurants, convenient stores.
Stayed 1 night in Aug 2021

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Stayed 2 nights in Jun 2021

6/10 Okay

Andriej

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typical German standard hotel. Could be refreshed or modernised.
Stayed 1 night in Sep 2020

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
Stayed 3 nights in Sep 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the Train Station
Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
Stayed 1 night in Aug 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful for AC!
Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable place to stay in Erfurt
The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.
Stayed 2 nights in Jul 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average hotel in a below average city.
Nice clean and secure hotel very near the train station and on local bus routes. Look close as the entry is simply a doorway on the sidewalk. Good breakfast as well. Grocery store across the street. We were there in late May during an unusually warm period. No AC and a lot of bus noise with the window open..
Stayed 2 nights in May 2018

8/10 Good

Editha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, walking distance from railway station and city centre. Good buffet breakfast with great variety and good coffee. Receptionist especially helpful.
Stayed 4 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, in a perfect location. Staff was efficient and helpful. Breakfast was good, with a wide selection of items.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
staff are nice and helpful, parking is at the back.
Stayed 1 night in May 2017