SureStay Hotel by Best Western Ottawa in Ottawa

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Hotel in Ottawa with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Breakfast included
24/7 front desk
Pet friendly
Air conditioning
Parking included

Explore the area

212 E 23rd Street, Ottawa, KS, 66067

Kanza Park
‪2 min drive‬
Teen Park
‪2 min drive‬
Ransom Memorial Gift Shop
‪3 min drive‬
Lawrence, KS (LWC-Lawrence Municipal)
‪40 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Sleeps 2
1 King Bed

Standard Room, Multiple Beds, Non Smoking, Microwave

Sleeps 4
1 King Bed and 1 Queen Bed

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

per night

$166 total

includes taxes & fees

Mar 18 - Mar 19

About the neighborhood

Ottawa

Located within a mile (2 km) of Teen Park, SureStay Hotel by Best Western Ottawa is within 2 miles (3 km) of Kanza Park. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Teen Park - 2 min drive
Ransom Memorial Gift Shop - 3 min drive
Ottawa University - 3 min drive
Old Depot Museum - 5 min drive
Forest Park - 5 min drive

Getting around

Kansas City International Airport (MCI) - 69 min drive

Restaurants

‪Not Lost Brewing - ‬4 min drive
‪McDonald's - ‬4 min walk
‪Casey's General Store - ‬6 min drive
‪Casey's General Store - ‬5 min drive
‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk

SureStay Hotel by Best Western Ottawa features an indoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has express check-out.

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.

Recreational amenities at the hotel include an indoor pool.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

Indoor pool

Family friendly

Crib (surcharge)
In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25.00 per pet, per day
2 total (80 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Cribs/infant beds are available for USD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Cleaning fee: USD 1 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
Crib (infant bed) fee: USD 5.0 per night
Rollaway bed fee: USD 12.0 per night
Administrative fee: USD 1.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Ottawa

SureStay Ottawa

Ottawa Best Western

SureStay Best Western

SureStay Hotel Ottawa Best Western

SureStay Ottawa Best Western

SureStay Hotel Best Western Ottawa

SureStay Best Western Ottawa

SureStay Hotel Ottawa by Best Western

SureStay Hotel Ottawa

Best Western Ottawa Inn

Surestay By Best Ottawa Ottawa

SureStay Hotel by Best Western Ottawa Hotel

SureStay Hotel by Best Western Ottawa Ottawa

SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Ottawa?

This hotel is located in Ottawa, close to Old Depot Museum, Not Lost Brewing Co., and Orlis Cox Sports Complex.

How much does it cost to stay at SureStay Hotel by Best Western Ottawa?

As of Mar 4, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ottawa on Mar 13, 2025 start from $86.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Ottawa?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Ottawa have a casino at the property?

No, SureStay Hotel by Best Western Ottawa doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ottawa?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is SureStay Hotel by Best Western Ottawa good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Does SureStay Hotel by Best Western Ottawa have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Ottawa feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Ottawa offers free continental breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Ottawa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay Hotel by Best Western Ottawa for a fee of USD 25.00 per pet, per day.

Does SureStay Hotel by Best Western Ottawa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Ottawa?

No, at SureStay Hotel by Best Western Ottawa, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Ottawa Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

MArk

Mar 1, 2025

No hot water in shower… may need new shower faucet, refrigerator rattled all night. No sound barrier between rooms. Could hear guest in next room!

Stayed 1 night in Feb 2025

10/10 Excellent

Ella

Nov 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The mattress was too firm

Stayed 1 night in Nov 2024

8/10 Good

Scott

Traveled with partner

Nov 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very nice

Stayed 1 night in Nov 2024

2/10 Terrible

Melissa

Traveled with family

Nov 4, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The lock on the door didn’t work. We had to have the front desk person finally come back and let us in The room was old and run down. We got charged twice. Once with hotels.com and once on site

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler

Nov 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The hotel outside view was the best of the whole stay. We literally walked into an unclean disaster of a room/hotel and immediately we checked out but still had to pay. Unless your use to dirty, felt and possibly bugs stay clear of this HOEtel

Stayed 2 nights in Nov 2024

2/10 Terrible

Kenneth

Oct 29, 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Kelli

Traveled with family

Oct 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean, womderful front desk staff

Stayed 1 night in Oct 2024

8/10 Good

marcelo

Business traveler, Traveled with family

Oct 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

it was in proximity to the college. the door key cards would sometimes fail and the door was hard to open

Stayed 2 nights in Oct 2024

4/10 Poor

Dennis, Issaquah

Traveled with group

Oct 20, 2024

Disliked: Amenities, property conditions & facilities

Room never cleaned during the 3 nights we were there. Card keys on door rarely worked. Walls thin so listened to snoring next door. Shower dripped 24 hrs and fridge made constant noises. Would not stay there again

Stayed 3 nights in Oct 2024

10/10 Excellent

Pamela

Oct 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the best properties I've at which I've stayed. Clean, organized, wonderful continental breakfast (fresh, organized, great selection). But of particular note were the two fine young gentleman who handled my check-in. Kind, considerate, organized and concerned about my stay. Give those young men a promotion & a raise! They made me feel safe and well-cared for.

Stayed 1 night in Oct 2024

8/10 Good

Bee

Oct 6, 2024

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Traveled with family

Oct 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).

Stayed 3 nights in Sep 2024