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Best Western Queens Hotel

3.0 star property
Hotel in Dundee with a 24-hour front desk and a restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Queens Hotel

Bar (on property)
Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets
Exterior
Property amenity
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • Dundee Contemporary Arts Centre
    ‪1 min walk‬
  • Dundee Science Centre
    ‪2 min walk‬
  • Dundee (DND)
    ‪11 min drive‬

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Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the neighborhood

Dundee

Best Western Queens Hotel places you next to University of Dundee and Dundee Contemporary Arts Centre. This 3-star hotel has 53 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • University of Dundee - 1 min walk
  • Dundee Science Centre - 2 min walk
  • City Square - 7 min walk
  • V&A Dundee - 9 min walk
  • Discovery Point - 9 min walk

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in Dundee with a 24-hour front desk and a restaurant
Best Western Queens Hotel features free WiFi in public areas, meeting rooms, and free newspapers. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can expect free WiFi and TVs. Other standard amenities include coffee makers, free newspapers, and hair dryers. Housekeeping is available on request.

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between July 20 and September 30.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

What can I see around Best Western Queens Hotel?

This hotel is located in Dundee, just steps from Dundee Science Centre and Dundee Contemporary Arts Centre, and within a short walk of City Square. You'll also find Desperate Dan Statue and V&A Dundee less than a mile away.

How much does it cost to stay at Best Western Queens Hotel?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Queens Hotel on Feb 1, 2025 start from $77.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Queens Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Best Western Queens Hotel include a casino?

No, Best Western Queens Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Queens Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Queens Hotel?

Couples will appreciate amenities like a bar, a restaurant, and concierge services at this hotel.

Are there hot tubs at Best Western Queens Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Queens Hotel have a restaurant with a breakfast menu?

Yes, Best Western Queens Hotel serves an English breakfast for a surcharge each morning at Q-Bar.

Does Best Western Queens Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Queens Hotel though service animals are welcome.

Does Best Western Queens Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Queens Hotel?

The closest major airport to Best Western Queens Hotel is Dundee (DND), which is 2.4 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Best Western Queens Hotel?

No, there aren't any guestrooms with balconies at Best Western Queens Hotel.

Best Western Queens Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 518 reviews" "
Rating 8 - Good. 230 out of 518 reviews" "
Rating 6 - Okay. 80 out of 518 reviews" "
Rating 4 - Poor. 32 out of 518 reviews" "
Rating 2 - Terrible. 13 out of 518 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

James

A great stay
Great stay friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very poor quality hotel. Cleanliness was an issue. The window frame and sill had dirt which had become deeply ingrained in the woodwork. Used Coffee and tea cups were never washed as part of the daily housekeeping service. And the fitted carpet on the floor looked like it hadn't been properly cleaned since it was laid many years ago. Maintenance of the room was even worse. The net curtain to the window had collapsed on one side and was hanging loose by a thread. It was like that when we arrived. It was like that throughout our stay. And it was still like that when we departed. Even worse, the light switch operating the bedside light was broken and had we tried to use it we probably would have been electrocuted. Generally the place was tatty and I'm very disappointed with Expedia for having offered this hotel to me as a place to stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so bad.
The room smelt of wee. The carpet was horrible, the floor squeezed loudly so sorry whoever was below me. The food took ages and was not very nice. The cider was poured into a beer glass. None of it was like the pictures sold it. Never will i go to a best western again.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay again
Wasn’t very clean, old and dilapidated, the light switch made a high frequency squeal when switched on. The ironing board was broken. Poor quality hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Stayed 1 night in Oct 2024

2/10 Terrible

Christine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and the tub was high and slippery. The bed was old and not comfortable. The sheets did not fit the bed. Would not stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Alistair

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Stayed 1 night in Oct 2024

8/10 Good

SUZANNE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
Stayed 1 night in Oct 2024

8/10 Good

Min

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24h available check in
The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Stayed 1 night in Sep 2024

8/10 Good

Nancy

I can't really review this property because when I appeared for my reservation, I was actually sent to another hotel because they were having problems accomodating me. However, they were great in setting up a reservation for me at another hotel and providing transportation to and from that hotel, allowing me to park my rental car in their parking lot for free, which helped me a lot. So I will say they take care of their guests, whatever the circumstances.
Stayed 1 night in Sep 2024

2/10 Terrible

Barbara

Stayed 1 night in Sep 2024

10/10 Excellent

Ileana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!
Stayed 1 night in Sep 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Queen's Hotel
We cant really fault the staff, as they were friendly enough but the room was very basic and over priced. We had a terrible nights sleep due to the bed. My wife slept in the shallow end and I was down the deep end. The full floor of the room was on a slope. Wouldnt stay again and was some what disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Carroll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! We were able to walk everywhere!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Average Hotel at a reasonable price
Receptionist and customer service was excellent with a friendly greeting at check-in time. Was comfortable in room although had to wait a few hours before the radiator heating came on. The bathroom was clean and had plenty of towels and body wash/shampoo although needs an upgrade though. The room was very small for a double, is dated and furniture, carpet and decoration are in need of a refurbishment. Pity this hotel has lost its former glory!
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Property a bit dated but room clean and comfortable and breakfast good
Stayed 2 nights in Aug 2024

8/10 Good

Stephen, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
Great location for exploring Dundee by foot.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024