Atlantis, The Palm

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis, The Palm

Front of property - evening/night
Restaurant
Sauna, spa tub, body treatments, hydrotherapy, aromatherapy, body wraps
Exterior
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    5 min walk
  • Seafire Steakhouse And Bar
    4 min walk
  • Atlantis Aquaventure Waterpark Station
    5 min walk
  • Dubai (DXB-Dubai Intl.)
    39 min drive

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Room options

Club Room, 2 Queen Beds, Ocean View (Imperial)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial | Palm View)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View (Imperial)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

  • 969 sq ft
  • Partial sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms

  • 969 sq ft
  • Partial sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Imperial | Palm View)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Skyline Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 1087 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)

  • 2271 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)

  • 1593 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Skyline Suite (FullBoard & Extraordinary Incl.)

  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms (Club - Full Board & Extraordinary Inc)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 926 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite (Regal-FullBoard & Extraordinary Incl.)

  • 1765 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, Terrace (Full Board & Extraordinary Inclusion)

  • 1012 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Palm)

  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 2368 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite (Underwater Suite)

  • 1776 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • 1776 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Palm)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (Atlantis)

  • 4618 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

Skyline Suite

  • 1087 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace

  • 1518 sq ft
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Regal)

  • 2271 sq ft
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Skyline)

  • 1593 sq ft
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Executive Room, 1 King Bed (Imperial | Ocean | Extra Inclusions)

  • 482 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed (Imperial | Palm | Extra Inclusions)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds (Imperial | Ocean | Extra Inclusions)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Imperial | Palm | Extra Inclusions)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, Terrace (Mandatory Gala Dinner)

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • 1087 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • 2271 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, Terrace

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Dubai

Located in Palm Jumeirah within a short stroll of Aquaventure, Atlantis, The Palm is within a 10-minute drive Nakheel Mall. This 1539-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Aquaventure - 5 min walk
  • Nakheel Mall - 7 min drive
  • The Pointe - 7 min drive
  • The View at The Palm - 9 min drive
  • Marina Beach - 19 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 39 min drive

Restaurants

  • ‪Wavehouse - ‬13 min walk
  • ‪Booba - Taste Tells - ‬17 min walk
  • ‪Imperial Club - ‬1 min walk
  • ‪Ayamna - ‬11 min walk
  • ‪Saffron - ‬9 min walk

About this property

Atlantis, The Palm

Luxury hotel on the beach, with 2 outdoor pools
Atlantis, The Palm features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 900 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a free water park, a lazy river, and a children's pool.
60-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies or patios, iPod docks, and minibars.
A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 13 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 797 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Frequently asked questions

Are free cancellation options available at Atlantis, The Palm?

Atlantis, The Palm provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Atlantis, The Palm?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Atlantis, The Palm on Jan 11, 2025 start from $414.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Atlantis, The Palm?

This hotel is situated in Palm Jumeirah, just steps from Lost Chambers Aquarium and Palm Islands, and within a short walk of Aquaventure. You'll also find Nakheel Mall and The Pointe within a short drive.

Is parking available on site at Atlantis, The Palm?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Atlantis, The Palm?

Shuiqi is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Atlantis, The Palm feature a casino at the property?

No, Atlantis, The Palm doesn't have a casino.

Is there an indoor pool at Atlantis, The Palm?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Atlantis, The Palm?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a private beach and 2 outdoor pools.

Are there hot tubs at Atlantis, The Palm?

Yes, this hotel has a spa tub.

Does Atlantis, The Palm have a restaurant that serves breakfast?

Yes, Atlantis, The Palm has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Atlantis, The Palm allow pets to stay for free?

No, pets aren't allowed at Atlantis, The Palm.

Does Atlantis, The Palm have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Atlantis, The Palm?

The closest major airport to Atlantis, The Palm is Dubai Intl. Airport (DXB), which is 22.9 mi away (39 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is located 29.3 mi away (38-minute drive).

Are there rooms with balconies that I can book at Atlantis, The Palm?

Yes, every guestroom at Atlantis, The Palm comes with a furnished balcony with some featuring ocean or pool views.

Does Atlantis, The Palm host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Atlantis, The Palm.

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1039 out of 1256 reviews" "
Rating 8 - Good. 108 out of 1256 reviews" "
Rating 6 - Okay. 46 out of 1256 reviews" "
Rating 4 - Poor. 25 out of 1256 reviews" "
Rating 2 - Terrible. 38 out of 1256 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Thebproperty is fantastic and the oersonal at the restaurants and cleaners too. The problem is at the recption. They treat you as they are doing You a favor. Administrative issues take forever to be solve and if You make a claim they even pretend to lecture You. I highly recomend not to spend Your money on this property anless they change the actitude at receotion front desk an they learn how to take care properly of high spending guest
Stayed 2 nights in Dec 2024

10/10 Excellent

Ammar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place and atmosphere
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make this place so easy to stay at. They are impeccable always
Stayed 5 nights in Sep 2024

8/10 Good

Sai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Atlantis The Palm with One Issue
Our stay at Atlantis The Palm was overall an incredible experience. The resort is stunning, the amenities are world-class, and the variety of activities and dining options kept our entire family entertained and well-fed. The rooms were spacious, comfortable, and offered breathtaking views of the ocean. We thoroughly enjoyed the Aquaventure Waterpark, the Lost Chambers Aquarium, and the overall ambiance of the resort, which made our trip truly memorable. However, we did have one unfortunate experience with the staff at the taxi pick-up point. While waiting for a taxi to take us to an evening yacht tour, we were passed over in line without any explanation or request, as the staff prioritized another guest. This caused unnecessary stress as we were concerned about missing our tour. It was especially upsetting for our young child, who was reduced to tears over the fear of missing the event. Although we made it to the yacht in time, the entire situation dampened the mood, and the staff’s lack of apology or acknowledgment of their behavior was disappointing. Despite this hiccup, the rest of our stay was absolutely fantastic. Atlantis The Palm is an exceptional resort, and we would love to return, hoping for an even smoother experience next time.
Stayed 4 nights in Sep 2024

8/10 Good

Burhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Darlene

Stayed 3 nights in Aug 2024

8/10 Good

Demetria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice but if you’re looking for a romantic getaway, this isn’t it. You will pay for everything including still water. Lots of security and it’s a nice property but far too many children. The food caters to eastern culture because it was not seasoned at all. We had to send several items back. Overall nice, but probably wouldn’t visit again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazing amenities pool beach attractions dining options amazing view's massive area to explore
Stayed 1 night in Sep 2024

10/10 Excellent

Annest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about the Atlantis hotel is perfect
Stayed 8 nights in Sep 2024

10/10 Excellent

Rajkaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Raheem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service ! We were so spoilt from the moment we stepped in to the moment we left! The waterpark next door was fantastic. Breakfast was beyond !!
Stayed 2 nights in Sep 2024

10/10 Excellent

Oliver Michael

Stayed 4 nights in Aug 2024

10/10 Excellent

Phai

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy our stay here.
Stayed 8 nights in Aug 2024

10/10 Excellent

Sonal

Stayed 5 nights in Aug 2024

10/10 Excellent

Rhodora

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Sep 2024

4/10 Poor

Manveen

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sasank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel going back soon
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodrigo Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deanna Suzanne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay from start to finish. Nowhere better to stay in Dubai. The Atlantis thinks of everything! Loved it thank you.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lina

Stayed 7 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024