Atlantis, The Palm

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis, The Palm

Front of property - evening/night
Exterior
3 bars/lounges, swim-up bar, poolside bar
Water park
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • On private beach
  • Bar
    Bar
  • Room service
    Room service
The price is $605
includes taxes & fees
$538 per night
Dec 9 - Dec 10

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    5 min walk
  • Lost Chambers Aquarium
    13 min walk
  • Marina Beach
    19 min drive
  • Dubai (DXB-Dubai Intl.)
    39 min drive

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Room options

Club Room, 2 Queen Beds, Ocean View (Imperial)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial | Palm View)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View (Imperial)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

  • 969 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms

  • 969 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Imperial | Palm View)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Skyline Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 1087 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)

  • 2271 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)

  • 1593 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Skyline Suite (FullBoard & Extraordinary Incl.)

  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms (Club - Full Board & Extraordinary Inc)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 926 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite (Regal-FullBoard & Extraordinary Incl.)

  • 1765 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, Terrace (Full Board & Extraordinary Inclusion)

  • 1012 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Palm)

  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 2368 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite (Underwater Suite)

  • 1776 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • 1776 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Palm)

  • 484 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite (Atlantis)

  • 4618 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite

  • 1087 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace

  • 1518 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Regal)

  • 2271 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Skyline)

  • 1593 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed (Imperial | Ocean | Extra Inclusions)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Imperial | Palm | Extra Inclusions)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial | Ocean | Extra Inclusions)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Imperial | Palm | Extra Inclusions)

  • Sleeps 4
  • 2 Queen Beds

Suite, Terrace (Mandatory Gala Dinner)

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • 1087 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • 2271 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, Terrace

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Dubai

Located in Palm Jumeirah within a short stroll of Aquaventure, Atlantis, The Palm is within a 10-minute drive Nakheel Mall. This 1539-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Aquaventure - 5 min walk - 0.3 miles
  • Nakheel Mall - 7 min drive - 2.8 miles
  • The Pointe - 7 min drive - 2.9 miles
  • The View at The Palm - 9 min drive - 4.3 miles
  • Marina Beach - 19 min drive - 7.3 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 39 min drive

Restaurants

  • ‪Wavehouse - ‬13 min walk
  • ‪Booba - Taste Tells - ‬17 min walk
  • ‪Imperial Club - ‬1 min walk
  • ‪Ayamna - ‬11 min walk
  • ‪Saffron - ‬9 min walk

About this property

Atlantis, The Palm

Luxury hotel on the beach, with 2 outdoor swimming pools
Atlantis, The Palm features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 900 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include a free water park, a lazy river, and a children's pool.
60-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include furnished balconies or patios, iPod docks, and minibars.
A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 27 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 13 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 797 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Frequently asked questions

Are free cancellation options available at Atlantis, The Palm?

Atlantis, The Palm provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Atlantis, The Palm?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Atlantis, The Palm on Dec 9, 2024 start from $489.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Atlantis, The Palm?

This hotel is situated in Palm Jumeirah, just steps from Lost Chambers Aquarium and Palm Islands, and within a short walk of Aquaventure. You'll also find Nakheel Mall and The Pointe within a short drive.

Is parking available on site at Atlantis, The Palm?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Atlantis, The Palm?

Shuiqi is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Atlantis, The Palm feature a casino at the property?

No, Atlantis, The Palm doesn't have a casino.

Is there an indoor pool at Atlantis, The Palm?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Atlantis, The Palm a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a private beach and 2 outdoor pools.

Are there hot tubs at Atlantis, The Palm?

Yes, this hotel has a spa tub.

Does Atlantis, The Palm have a restaurant that serves breakfast?

Yes, Atlantis, The Palm has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Atlantis, The Palm allow pets to stay for free?

No, pets aren't allowed at Atlantis, The Palm.

Does Atlantis, The Palm have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Atlantis, The Palm?

The closest major airport to Atlantis, The Palm is Dubai Intl. Airport (DXB), which is 22.9 mi away (39 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is located 29.3 mi away (38-minute drive).

Are there rooms with balconies that I can book at Atlantis, The Palm?

Yes, every guestroom at Atlantis, The Palm comes with a furnished balcony with some featuring ocean or pool views.

Does Atlantis, The Palm host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Atlantis, The Palm.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1017 out of 1228 reviews" "
Rating 8 - Good. 108 out of 1228 reviews" "
Rating 6 - Okay. 41 out of 1228 reviews" "
Rating 4 - Poor. 24 out of 1228 reviews" "
Rating 2 - Terrible. 38 out of 1228 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dinakaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 5 star stay in a 5star hotel. Staff that we encountered were friendly, polite and helpful. This includes the bell boys, staff at checking in, room services, in room dining, pool staff, buggy drivers etc.. I also got someone to open our padlocks for our suitcases. Breakfast at Saffron was fantastic with so many cuisines. Tickets for the Aquaventure water park and aquarium was included and it kept us busy. We had spent a fortune but it was worth the money spent.
Stayed 3 nights in Aug 2024

8/10 Good

Arvindbhai Kikabhai

Liked: Cleanliness, staff & service, property conditions & facilities
No sitting area
Stayed 5 nights in Aug 2024

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities
The best holiday we have ever been on will be back again soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding- will definitely return.
Stayed 13 nights in Aug 2024

10/10 Excellent

Carlo, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Staff first class. Waterpark brilliant.
Stayed 6 nights in Aug 2024

8/10 Good

albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is super busy, sometimes needed to wait for more than 30 mins to be seated. Room condition is great but lack technology…..eg all lights needed to be switched off one by one, drapes are closed and opened by hand.
Stayed 3 nights in Aug 2024

10/10 Excellent

vatsal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2024

10/10 Excellent

keresha Chaneva

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the service was on point at all times.
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Waterpark, formidable dinning ootions
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. Food is excellent wherever you eat. Very safe place for children
Stayed 10 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

MAHMOUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but breakfast needs improvement
Hotel room was good, very clean, good condition. The waterpark is great. The issue we had in our stay was the breakfast: huge line which delayed our seating time. Employees trying to organize the big line were very annoying asking people to wait very close to each other in the line. After that they changed the end time the buffet from 11:30 to 11:15. We had to ear everything in 15 minutes. It was a very stressfull experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahaveer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place for all
Stayed 3 nights in Jul 2024

8/10 Good

Massoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is the long lines at the reception
Stayed 2 nights in Jul 2024

10/10 Excellent

Vahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Aug 2024

6/10 Okay

Kristina

Traveled with family
Liked: Room comfort
Very busy hotel - Not for relaxation
It was disappointing. Very busy hotel - it is family hotel. So if you need a relax/romantic time for a couple - this is not the place to go... Kids run around in the hall, lobby, everywhere all the way till midnight and later. Waiting time for check-in, check-out 20 to 25 minutes. lovely decor and nice restaurants but way too busy. Room decor is a bit outdated. Carpets smell inside the room. Checkout is at 11 AM - every ad on you have to pay. As a guest you get lost in the system and in the sea of noise around you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Irene, Croydon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and would definitely come again. The hotel resort has everything, the rooms are spacious and very comfortable, lots of dining options and facilities like pool and aquarium. Service is 5 start.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ping Ghi

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to spend a holiday with family. Love it!
Stayed 5 nights in Aug 2024

8/10 Good

FABRIZIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except every other day I was getting stopped to show them I got a room their and they didn't ask every other person walking by to show their proof but only me. And the neighbors were very loud and kids yelling.
Stayed 3 nights in Jul 2024

10/10 Excellent

Oluwatoyin Oyinkansola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! 10/10 minus nothing 🙂
Stayed 3 nights in Aug 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff. Faultless stay, would definitely recommend a stay at this place.
Stayed 4 nights in Aug 2024