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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with a water park and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Bar (on property)
Lobby
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Pet friendly

Explore the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Merle Hay Mall
    3 min drive
  • Drake University
    8 min drive
  • Castaways Bar & Grill
    2 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    30 min drive

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Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Urbandale

Ramada Tropics Resort & Conf Center by Wyndham Des Moines places you within a 10-minute drive of popular sights such as Iowa Gold Star Military Museum and Buccaneer Arena. This 166-room hotel welcomes guests with free breakfast and conveniences like a water park and an indoor pool.

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 10 min drive
  • Wells Fargo Arena - 12 min drive
  • Iowa Events Center - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with a water park and free breakfast
Guests staying at Ramada Tropics Resort & Conf Center by Wyndham Des Moines enjoy access to a water park, an indoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a water park and an indoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Is free cancellation available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Dec 25, 2024 start from $69.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel is located in Urbandale, close to Merle Hay Mall, Living History Farms, and Val Air Ballroom. You'll also find Buccaneer Arena and Iowa Gold Star Military Museum within a short drive.

Is parking available on site at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines feature a casino at the property?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines doesn't have a casino.

Is there an indoor pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, this hotel has an indoor pool.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant with a breakfast menu?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines serves free buffet breakfast at Castaways Grill each morning.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ramada Tropics Resort & Conf Center by Wyndham Des Moines for a fee of USD 20 per pet, per night.

Are there connecting rooms at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

The closest major airport to Ramada Tropics Resort & Conf Center by Wyndham Des Moines is Des Moines International Airport (DSM), which is 22.5 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, there aren't any guestrooms with balconies at Ramada Tropics Resort & Conf Center by Wyndham Des Moines.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a wedding venue on site?

There are wedding services available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines if that's in your vacation plans.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.2
Rating 10 - Excellent. 62 out of 274 reviews" "
Rating 8 - Good. 53 out of 274 reviews" "
Rating 6 - Okay. 59 out of 274 reviews" "
Rating 4 - Poor. 41 out of 274 reviews" "
Rating 2 - Terrible. 59 out of 274 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room was very adequately sized for a suite. Staff wasn't overly friendly or helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Sombath

Traveled with family
Its okay
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Traveled with family and small children, Business traveler
Liked: Staff & service
Staff was great, but definitely needs a little TLC.
Stayed 6 nights in Sep 2024

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have small kids, definitely check this place out!
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool area
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that I it was quiet
Stayed 2 nights in Aug 2024

8/10 Good

John

Stayed 1 night in Aug 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very day we had to go to desk and get key activated. Maid service was terrible took our towel never replaced them.Elevator was out of order. No breakfast on Monday was supposed to from 6:30 to 9:30. Hair dryer didn’t work. Hot water didn’t always work.The mold on doors was terrible. I have stayed at Ramada motels before they were always great but this Ramada was horrible
Stayed 3 nights in Sep 2024

4/10 Poor

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service
Needs some more improvement
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Stayed 4 nights in Aug 2024

2/10 Terrible

Ceaonda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nasty. They have ants 🐜. We had to be moved to another room because the ants were all over the floor. We left our bags in our car because we didn't feel comfortable having them in our room. When we went to inform the staff of the issue we were told we had to wait for her to finish doing her audit to be moved to another room. The next room was dirty beyond belief. The best part of this resort was the pool. When it was time to check out they refused to give us a receipt that's a whole other issue. We will not patronize this business again. Enjoy your stay do NOT eat in your room.
Stayed 2 nights in Aug 2024

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness
The room was clean, and beds comfortable. Night staff at the front counter was not great, but morning staff were polite. There is a lot of moisture throughout the property.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The suite was spacious and the bed was comfy, but the carpet was worn and in rough shape. We were there for the water park and the kids loved it! The food onsite was mediocre, but convenient. Overall a good stay for one night considering that this is a 3 star hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Staff was wonderful
Stayed 1 night in Jul 2024

4/10 Poor

Courtney

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not worth it for the waterpark
We booked this hotel specifically for the waterpark, being that we were visiting from out of town and thought it would be a great way to spend time with family. Tl;dr on this review is - if your expectations are low and you don't experience sensory issues, this is probably fine. *The Waterpark* When we arrived, it was a Saturday - the waterpark was packed and the lifeguards were fairly attentive. The park fixtures had definitely seen better days, and were showing signs of disrepair (peeling paint, parts repaired with duct tape); however, the staff was cleaning regularly. Our final day there, the waterpark was closed because of no lifeguard staffing. My frustration with this was not because of it being closed, but because of how it was communicated- which is that it wasn't. We found out by overhearing the staff telling another guest asking about waterpark hours for the day. Nothing had been texted to guests or posted on pool entrances, etc. I just kept thinking, what if you booked this hotel for today only, showed up with your family excited to spend time at the waterpark, only to find out it was closed. *The Rooms* Poorly maintained, poorly upkept. There were hunks out of wood funiture, deep staining on fabrics, walls, and ceilings, and the room smelled strongly of smoke even though they were non-smoking rooms. *Breakfast* There was free breakfast at the on-site restaurant. The food was meh, and the restaurant space itself left much to be desired (one word: sticky).
Stayed 3 nights in Aug 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Shower didn't work in the riom sounded like pipe busted in the wall so we changed rooms then that one reeked of straight Mold. Sobwe asked for another one... this one had no phone in it and the hairdryer didnt work but by that point we were exhausted and stayed put... Seems like theres alot of things short cutted there. No welcome book W/ list of phones # and Restaurants. The pizzaria
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Traveled with family
Liked: Staff & service, amenities
This hotel is a good choice for families on a budget traveling with young children. The pool was great and the staff are very friendly. The hotel rooms are older but the beds and pillows are comfortable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a period of transition and has a long way to go.
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024