Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property
Family-friendly Allen hotel connected to the convention center, steps from Allen Event Center

Choose dates to view prices

Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Indoor pool
Front of property - evening/night
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available

Explore the area

Map
210 E Stacy Rd, Allen, TX, 75002
  • The Village at Allen
    ‪5 min walk‬
  • Allen Event Center
    ‪5 min walk‬
  • Allen Premium Outlets
    ‪11 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

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Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

  • 284 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Allergy Friendly (pure)

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (pure)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Allen

Courtyard by Marriott Dallas Allen at Allen Event Center places you next to Allen Event Center and a short stroll from other popular sights like Allen Premium Outlets. This 228-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and a gym. It's connected to the convention center in central Allen, and a short drive from Caboose and Fairview Town Center.

What's nearby

  • The Village at Allen - 5 min walk - 0.3 miles
  • Allen Event Center - 5 min walk - 0.3 miles
  • Fairview Town Center - 6 min walk - 0.4 miles
  • Allen Premium Outlets - 11 min walk - 0.6 miles
  • Plano Convention Center - 9 min drive - 6.7 miles

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention center, steps from Allen Event Center
At Courtyard by Marriott Dallas Allen at Allen Event Center, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 15 per night, and there's also a bus station shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 55-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.1 miles (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • Offsite parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Dallas Allen at Allen Event Center?

Courtyard by Marriott Dallas Allen at Allen Event Center provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Dallas Allen at Allen Event Center?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Dallas Allen at Allen Event Center on May 26, 2025 start from $105.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Courtyard by Marriott Dallas Allen at Allen Event Center?

This hotel is located in Allen, just steps from Allen Event Center and Caboose, and within a short walk of The Village at Allen. You'll also find Allen Premium Outlets and Fairview Town Center less than a mile away.

Is there parking available at Courtyard by Marriott Dallas Allen at Allen Event Center?

Yes, uncovered parking is offered for USD 15 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Courtyard by Marriott Dallas Allen at Allen Event Center include a casino at the property?

No, Courtyard by Marriott Dallas Allen at Allen Event Center doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Dallas Allen at Allen Event Center?

Yes, this hotel has an indoor pool.

Is Courtyard by Marriott Dallas Allen at Allen Event Center a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Courtyard by Marriott Dallas Allen at Allen Event Center?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Dallas Allen at Allen Event Center feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Dallas Allen at Allen Event Center serves buffet breakfast for a surcharge each morning at The Bistro.

Does Courtyard by Marriott Dallas Allen at Allen Event Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Courtyard by Marriott Dallas Allen at Allen Event Center for a fee of USD 150.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Courtyard by Marriott Dallas Allen at Allen Event Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Courtyard by Marriott Dallas Allen at Allen Event Center?

The closest major airport to Courtyard by Marriott Dallas Allen at Allen Event Center is Love Field Airport (DAL), which is 28.7 mi away (41 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is around 27.4 mi away.

Are there rooms with balconies at Courtyard by Marriott Dallas Allen at Allen Event Center?

Yes, some guestrooms at Courtyard by Marriott Dallas Allen at Allen Event Center offer a balcony.

Does Courtyard by Marriott Dallas Allen at Allen Event Center have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Courtyard by Marriott Dallas Allen at Allen Event Center.

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

VaShawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Paying to park
Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and convenient hotel. I did find the mattress to be uncomfortable- especially because I am pregnant. I had a very unpleasant night’s sleep in the bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex, Del City

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with possibly too few people working. I say that because the pool was not stocked on towels, and they seemed to have just one girl handling all the requests that night. But our junior suite was great! Very comfortable, loved the bathroom, and the breakfast was the highest end of middle. Pool was very large, so the water was not as warm as "heated" would imply, but it was not completely intolerable. Truly a nice facility. It just seemed very... empty.
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly chech-in
Stayed 1 night in Jan 2025

10/10 Excellent

Vani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we come to Allen we stay at this hotel and it never disappoints!! Great service, clean rooms and the breakfast is delicious!! Also this week they’re putting in new TVs and mattresses!!! Can’t wait till we’re back in a couple months to try it out!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Kasim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, poor quality beds and bedding. Front desk unresponsive. I'm a Bonvoy member and have stayed here before a few years ago. Would not stay here again, it has not been maintained well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and would stay again. It was beautiful.
Stayed 1 night in Jan 2025

10/10 Excellent

russell

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

Stayed 1 night in Dec 2024

4/10 Poor

Jackie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is located in a great spot for shopping and eating. The parking garage across the entrance is easy to get in and out of. The lobby was presentable and always had water and cups. The bad part was the actual rooms. They are seriously outdated. The bedding, towels, and pillows are old and so thin from washes. The worst part was the plumbing. The bathroom produced a horrible smell of sewer. We were originally on the 7th floor where the adjoining lock was broken and due to safety issues we requested to fix or move us. The smell was worse on the 7th floor too. The 6th floor smell was bad but we knew it was a deep plumbing drain pipe issue that the engineer wouldn’t be able to fix while we were there. Luckily we were out of the room most of the day. We did not use the pool or buffet.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2024

8/10 Good

cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

New yrs eve

Staff is wonderful. Friendly, provided a champagne toast to the new year. Only complaint. Matresses in our room were horrific. In great need of replacement. That isy only complaint.
Stayed 1 night in Dec 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

mark

Stayed 1 night in Dec 2024

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to location. Always outstanding service. Love the welcoming touch of having room lights on upon arrival.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this Courtyard. In addition to its great location, the hotel was reasonably priced, well-appointed, clean and comfortable! Check-in was efficient and the room was nice and quiet even though the hotel was almost fully booked. I would definitely recommend this hotel to anyone staying in the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Allan Kit Yan

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came in for my child's soccer tournament and we all loved the cleanliness of the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven, TULSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and stores all around within walking distance. Very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Vani

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 2 nights in Oct 2024

8/10 Good

Bonny Gold

Traveled with partner
Liked: Property conditions & facilities
Hotel was nice, attractive. Had a sewer smell in the bathroom. Staff tried to fix not successful.
Stayed 4 nights in Nov 2024

2/10 Terrible

Robin

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Worst mattresses

Terrible mattresses! I’m in so much pain. It’s the most important part. And shower curtain didn’t fit shower and was ripped.
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

We love this location and the pool
Stayed 2 nights in Nov 2024

10/10 Excellent

BEAU

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant place to stay.
Stayed 1 night in Nov 2024