Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Bar (on property)
Indoor pool
Premium bedding, pillowtop beds, desk, blackout drapes
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    ‪3 min drive‬
  • James Garfield National Historic Site
    ‪4 min drive‬
  • Historic Kirtland
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

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Room options

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mentor

Located within a mile (2 km) of Indian Museum of Lake County, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is within 3 miles (5 km) of James Garfield National Historic Site. This 132-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Chagrin River - 3 min drive
  • James Garfield National Historic Site - 4 min drive
  • Historic Kirtland - 5 min drive
  • Mentor Ice Arena - 6 min drive
  • Cleveland Clinic - 25 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Roll House - ‬4 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
Guests of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 31 2024 to January 3 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Frequently asked questions

Is free cancellation available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel on Jan 26, 2025 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

This hotel is located in Mentor within a short 16-minute walk of Indian Museum of Lake County. You'll also find Chagrin River and Historic Kirtland within a short drive.

Is parking available on site at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel include a casino?

No, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel serves buffet breakfast for a surcharge each morning at Savoria Restaurant. Please note that the dining venue will be closed between December 31 2024 and January 3 2025 (subject to change).

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel though service animals are welcome.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

The closest major airport to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is Cleveland, OH (CGF-Cuyahoga County), which is 11.7 mi away (19 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 19.4 mi away (26-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 323 out of 708 reviews" "
Rating 8 - Good. 235 out of 708 reviews" "
Rating 6 - Okay. 94 out of 708 reviews" "
Rating 4 - Poor. 31 out of 708 reviews" "
Rating 2 - Terrible. 25 out of 708 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Stayed 3 nights in Oct 2024

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor, clean. When we came in with our own ice cream staff provided cups and spoons so we could enjoy dessert in our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Luanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff was very friendly and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Staff very helpful and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Just terrific!!
Stayed 1 night in Sep 2024

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The locations had a lot of places to eat close by. It would be nice to have a free breakfast but we cant have everything. Not the cheapest but you get more than you pay for. If ever in the area would stay here again
Stayed 1 night in Oct 2024

6/10 Okay

Michael, Avon Lake

Business traveler
Liked: Staff & service
The hotel is very close to the freeway and other shopping and dining opportunities.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations . Easy access to highway
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and accommodating, but the hotel was not clean. The room was subpar for cleanliness, temperature, noise, and amenities.
Stayed 1 night in Sep 2024

6/10 Okay

George

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sahara, INDIANAPOLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Our third time, same great service and very nice room amenities every visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth, Victorville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfy bed. Walking distance to several dining options.
Stayed 1 night in Aug 2024

8/10 Good

Lyle, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful during our one night at IHG. Very clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
Stayed 2 nights in Aug 2024