Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Bar (on property)
Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is $114
includes taxes & fees
$99 per night
Dec 21 - Dec 22

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    3 min drive
  • James Garfield National Historic Site
    4 min drive
  • Historic Kirtland
    5 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    38 min drive

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Room options

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mentor

Located within a mile (2 km) of Indian Museum of Lake County, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is within 3 miles (5 km) of James Garfield National Historic Site. This 132-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Chagrin River - 3 min drive - 2.1 miles
  • James Garfield National Historic Site - 4 min drive - 2.3 miles
  • Historic Kirtland - 5 min drive - 2.6 miles
  • Mentor Ice Arena - 6 min drive - 4.1 miles
  • The Holden Arboretum - 17 min drive - 7.8 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Roll House - ‬4 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Suburban hotel with a fitness center and a 24-hour business center
Guests of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
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Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
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Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Frequently asked questions

Is free cancellation available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel on Dec 2, 2024 start from $107.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

This hotel is located in Mentor within a short 16-minute walk of Indian Museum of Lake County. You'll also find Lake Erie and Chagrin River within a short drive.

Is there parking available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel include a casino?

No, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel serves buffet breakfast for a surcharge each morning at Savoria Restaurant.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

The closest major airport to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is Cleveland, OH (CGF-Cuyahoga County), which is 11.7 mi away (19 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 19.4 mi away (26-minute drive).

Are there rooms with balconies at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 697 reviews" "
Rating 8 - Good. 231 out of 697 reviews" "
Rating 6 - Okay. 93 out of 697 reviews" "
Rating 4 - Poor. 31 out of 697 reviews" "
Rating 2 - Terrible. 23 out of 697 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Stayed 1 night in Aug 2024

4/10 Poor

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your bill and charges carefully
the hotel charged a "C Note" more to my credit card for no reason.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very nice stay. I had dinner and drinks at the restaurant. The food and drinks were good and so was the service. My room was clean and comfortable and quiet. I enjoyed breakfast the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible Service
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandelle

Stayed 1 night in Jul 2024

8/10 Good

therese

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was king, respectful and helpful. I would use this hotel again
Stayed 5 nights in Jul 2024

2/10 Terrible

Melissa

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Edward, Mentor on the Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Rachael, Akron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay pool was nice conveniently located
Stayed 1 night in Jul 2024

10/10 Excellent

Mathew

Stayed 6 nights in Jul 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed this time.
I was disappointed that the condition of the carpet was so poor. it had a rip in the carpet between the beds that was annoying and also the lamp shade look like it was taken out of a dumpster. How unfortunate as this is my favorite place to stay when I visit the kids here in OH. I love how quite and comfortable the room always in when I stay here.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and spacious.. Great breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David, Lake Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry pleased with my stay
Stayed 1 night in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Barely any hot water.
Stayed 1 night in Jun 2024

10/10 Excellent

KEITH, HIGHLANDS RANCH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. One suggestion: the door to the room my Mom stayed — Rm.138 —is extremely “heavy” / difficult to open. It closed on her shoulder. Perhaps a push button door opener could be installed on some of the ground floor rooms to make them more accommodating for elderly guests? Breakfast each morning was lovely with attentiveness to detail. Thank you for a welcoming stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly and nice breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Monika

Stayed 1 night in Jun 2024