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Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
Exterior
Exterior
Superior Twin Room, 2 Twin Beds | View from room

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110
  • Surin Beach
    6 min walk
  • Pad Thai
    2 min walk
  • Phuket Bus Terminal 2
    19 min drive
  • Phuket (HKT-Phuket Intl.)
    35 min drive

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Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Family Room, Multiple Beds (Standard) | Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Standard)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Family Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Choeng Thale

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel places you within a 15-minute stroll of popular sights such as Surin Beach and Bang Tao Beach. This 255-room, 4-star hotel welcomes guests with 2 outdoor pools, 4 restaurants, and a 24-hour gym.

What's nearby

  • Surin Beach - 6 min walk
  • Pansea Beach - 9 min walk
  • Bang Tao Beach - 15 min walk
  • Boat Avenue Mall Phuket - 5 min drive
  • Kamala Beach - 6 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Family-friendly hotel with 4 restaurants and 2 outdoor pools
Guests of Holiday Inn Resort Phuket Surin Beach, an IHG Hotel enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for THB 1300 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include WiFi in public areas, a free kid's club, and an arcade/game room.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Balconies, refrigerators, and coffee makers are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials, and body scrubs.

Languages

Chinese (Mandarin), English, French, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asia Alive
  • Champion Bar
  • Joe Kool's
  • Ocean's Restaurant
  • TAI Sushi Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 4 floors
  • Built in 2008

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Is a free cancellation option available at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel on Jan 5, 2025 start from $241.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

This hotel is located in Choeng Thale, a short 6-minute walk from Surin Beach and also 15 minutes on foot from Bang Tao Beach. You'll also find Kamala Beach and Boat Avenue Mall Phuket within a short drive.

Will I be able to park at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Spa services at the hotel include sports massages, Thai massages, and couples treatments.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel feature a casino on the premises?

No, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have a restaurant that serves breakfast?

Yes, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel.

Are there connecting rooms at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

The closest major airport to Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is Phuket Intl. Airport (HKT), which is 12.3 mi away (35 minutes by car).

Can I book a room with a balcony at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Yes, every guestroom at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel comes with a balcony with some featuring sea or garden views.

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 44 reviews" "
Rating 8 - Good. 13 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Quang Vinh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024

8/10 Good

Jacky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Stayed 4 nights in Aug 2024

6/10 Okay

George A

Liked: Cleanliness, staff & service
The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024

8/10 Good

Shirlyn, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Kannika, Johnson City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024

8/10 Good

ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024

2/10 Terrible

Abdullah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have in trouble with the air condition
Stayed 2 nights in Jun 2024

10/10 Excellent

Harmony M, Gold Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024

4/10 Poor

Phattharaporn, Fontana

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bharti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024

10/10 Excellent

Noppagrow

Stayed 1 night in Apr 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel would stay again
This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 10 nights in Feb 2024

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

TABATA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいスタッフとサービス 娘も大変喜んでました。
Stayed 7 nights in Aug 2024

8/10 Good

KAZUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Heinz Juergen

Traveled with family
Disliked: Property conditions & facilities
Die Unterkunft ist in die Jahre gekommen, daher Renovierungsbedürftig, Klimaanlage sehr laut, Betten sollten erneuert werden.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Preis Leistung ist hier völlig in Ordnung. Wir waren bis auf Kleinigkeiten zufrieden. Das Personal ist immer bemüht es den Gästen recht zu machen. Kinder Animation ist auch absolut Top. Leider muss man aber sagen das die Pool Anlage schon sehr in die Jahre gekommen ist und dringend Saniert werden müsste. Absolute Verletzungsgefahr für Kinder. Die Preise fürs Essen im Hotel, sind auch Wucher. Da lieber direkt nach draußen gehen. Viele Gäste, die meinen sich nicht an Regeln halten zu müssen... schade das dass Personal da nicht blickig ist wenn abends bis in die Puppen im Pool gefeiert wird. Ungünstig für ein auf Kinder ausgelegtes Hotel welche da eigentlich schlafen wollen.

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryssland annekterat Surin Beach
Boendet är bra, stora rum, bra frukost, bra poolområde. Stranden är magiskt fin, nära till restauranger och snabbköp. MEN det var 99% ryssar på hotellet. Som tror att alla andra pratar ryska. Som lever i tron att alla är där för att tjäna just dom. Otrevliga när det är trångt vid frukostbuffén, verkar också vara kutym att ryska barn får härja fritt på semestern, föräldrarna släpper allt.. det visades film på bioduk på kvällen för barn. På ryska. Notera, det mesta negativa är ju inte hotellets fel - men vi spenderade så lite tid på hotellet som möjligt. Frukost -> stranden -> hem och duscha och hänga på rummet -> ut till restauranger på stranden eller i staden.
Stayed 4 nights in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slitet hotell med promenadavstånd till stranden
Ett ganska slitet äldre hotell med bra läge nära Surin beach. Hotellet hade behövt rustas upp, pooldelen är rentav farlig på flera ställen där det finns vassa kanter och lösa delar. De erbjuder en del aktiviteter för barn, vi använde oss inte av dem. Vattenrutschkanorna var poppis. Frukosten var riktigt kass, vi gick därför till hotellet bredvid och betalade för frukost där istället. Stranden är fin och med bra restauranger.
Stayed 5 nights in Mar 2024

4/10 Poor

Alexander Kurt

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024