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Tru by Hilton Naperville Chicago

2.5 star property
Hotel in Naperville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Business center
Exterior
Basic Double Room, 2 Queen Beds | Desk, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Odyssey Fun World
    ‪4 min drive‬
  • Chicago Premium Outlets
    ‪7 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 King Bed

Desk, bed sheets

Basic Single Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Desk, bed sheets

Basic Double Room, 2 Queen Beds

  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Naperville

Located within a mile (2 km) of Topgolf, Tru by Hilton Naperville Chicago is within 2 miles (3 km) of Odyssey Fun World. This 121-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Odyssey Fun World - 4 min drive - 1.9 miles
  • Chicago Premium Outlets - 7 min drive - 4.8 miles
  • Riverwalk Park - 8 min drive - 5.3 miles
  • Riverwalk - 9 min drive - 5.1 miles
  • Central Dupage Hospital - 11 min drive - 6.9 miles

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and a fitness center
At Tru by Hilton Naperville Chicago, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center and coffee/tea in a common area.
50-inch Smart TVs come with satellite channels. Desks and wardrobes or closets are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

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Exterior

Holiday Inn Express Naperville by IHG

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay (maximum USD 100 per stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

Are free cancellation options available at Tru by Hilton Naperville Chicago?

Tru by Hilton Naperville Chicago offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Naperville Chicago?

As of Mar 31, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Naperville Chicago on Apr 13, 2025 start from $90.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Tru by Hilton Naperville Chicago?

This hotel is located in Naperville, close to Chicago Premium Outlets, Centennial Beach, and Riverwalk Park. You'll also find Odyssey Fun World and Topgolf within a short drive.

Is there parking available at Tru by Hilton Naperville Chicago?

Yes, self parking is offered for free at the hotel.

Does Tru by Hilton Naperville Chicago feature a casino at the property?

No, Tru by Hilton Naperville Chicago doesn't have a casino.

Is there an indoor pool at Tru by Hilton Naperville Chicago?

Yes, this hotel has an indoor pool.

Is Tru by Hilton Naperville Chicago a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and free breakfast.

Are there hot tubs at Tru by Hilton Naperville Chicago?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Naperville Chicago have a restaurant that serves breakfast?

Tru by Hilton Naperville Chicago offers free buffet breakfast each morning though there is no restaurant.

Does Tru by Hilton Naperville Chicago allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Naperville Chicago for a fee of USD 50 per pet, per stay.

Does Tru by Hilton Naperville Chicago have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Tru by Hilton Naperville Chicago?

The closest major airport to Tru by Hilton Naperville Chicago is Chicago, IL (DPA-Dupage), which is 13.5 mi away (25 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 29.9 mi away (37-minute drive).

Can I book a room with a balcony at Tru by Hilton Naperville Chicago?

No, there aren't any guestrooms with balconies at Tru by Hilton Naperville Chicago.

Tru by Hilton Naperville Chicago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 688 reviews
Rating 8 - Good. 129 out of 688 reviews
Rating 6 - Okay. 47 out of 688 reviews
Rating 4 - Poor. 20 out of 688 reviews
Rating 2 - Terrible. 32 out of 688 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meagan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, quiet area. Anna at the frint desk was very nice and prompt when we had questions
Stayed 1 night in Mar 2025

10/10 Excellent

Joon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONTINENTAL BREAKFAST WAS NICE
Stayed 4 nights in Jan 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Great spaces for hanging out and relaxing--well-designed, colorful, user-friendly lounges, nooks, food and drink stations. Our shower water ran out all over the floor, unfortunately. There was nothing to keep it in the basin and it made the bathroom floor and threshold wet and slippery.
Stayed 3 nights in Dec 2024

8/10 Good

Yang, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new and facilities are in good condition. The beds are soft which can be hard on the back. Breakfast is okay except that the juices seem watered down. The hotel allows pets. I had to listen to two small dogs barking at each other in the next room in the middle of the night and that obviously wasn’t fun. Lady at the front desk neglected to offer an apology when I mentioned that to her. Overall it is acceptable for the price but not high on my recommendation list.
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Would not recommend.
The staff was not at all helpful. They did not answer the phone and the breakfast was very poor.
Stayed 1 night in Dec 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was very small. Furnishings were sparse. Bed linens were cheap. Bed was uncomfortable. Rooms are cleaned every other day, which would be okay if the service provided was thorough. Toilet seat was left up, bed was not made, and paper products were not refreshed. Ran out of food for breakfast. Poor quality overall. Will NOT stay there again.
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fatlum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel amazing staff!! Relaxing vibe!! Have stayed at this location more than once! Employes all deserve a raise for their hospitality!!
Stayed 1 night in Dec 2024

10/10 Excellent

ernie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas experience
We travel often to Illinois and stay in a hotel. 1st time at Tru. By far the cleanest, friendliest, and most organized. Don greeted us about 7pm on Christmas, he was very friendly and accomodating. What a great personality. 2 things to make note, the shower had a bad crack in the bottom and water was going under the shower, problems later. Also, might want to flip the mattresses on both beds in 219. Both were very collapsed towards the inside edges. Even with those 2 maintenance issues it was outstanding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

10/10 Excellent

shawnece

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The room I booked was not available. The woman at the desk said “ Why do they keep overbooking this”. At first she told me my reservation just came over which was inaccurate as I booked and paid for it weeks ago.
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Omar, Bolingbrook

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

Marqueia

Stayed 1 night in Nov 2024

10/10 Excellent

Mukhammadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Raul

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Poor experience, room not clean.
I arrived to the hotel pretty late in the night for a business trip. I head to bed immediately but when I pulled the sheets I saw hair in the bed and the sheets didn't look clean. The front desk rep was very kind a found me another room quickly but the cleaninness, aftert that experience, is very questionable. Also my car got hit during the night in the partking lot and hotel doesn't have cameras. Lastly, I asked to use the printer from the business area and the computer was broken so the printer could not be used. The manager of the hotel was not very interested in feedback.
Stayed 1 night in Dec 2024

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2024