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Tru by Hilton Naperville Chicago

2.5 star property
Hotel in Naperville with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Indoor pool
Exterior
Lobby
Business center

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Odyssey Fun World
    4 min drive
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

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Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
Exterior

DoubleTree by Hilton Lisle Naperville

Pool
Hot Tub
Pet friendly
Parking included
7.8 out of 10, Good, (1029)
The price is $95
per night
$106 total
includes taxes & fees
Dec 9 - Dec 10
DoubleTree by Hilton Lisle Naperville

About the neighborhood

Naperville

Located within 2 miles (3 km) of Odyssey Fun World, Tru by Hilton Naperville Chicago places you within a few miles (5 km) of Blackwell Forest Preserve. This 121-room hotel has an indoor pool, free self parking, and a gym.

What's nearby

  • Chicago Premium Outlets - 7 min drive - 4.8 miles
  • Riverwalk Park - 8 min drive - 5.3 miles
  • Riverwalk - 9 min drive - 5.1 miles
  • Central Dupage Hospital - 11 min drive - 6.9 miles
  • Hollywood Casino Aurora - 13 min drive - 8.3 miles

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with a fitness center and a 24-hour front desk
At Tru by Hilton Naperville Chicago, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center and coffee/tea in a common area.
For entertainment, guests can expect to find cable TV.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

Are free cancellation options available at Tru by Hilton Naperville Chicago?

Tru by Hilton Naperville Chicago offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Naperville Chicago?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Naperville Chicago on Dec 22, 2024 start from $84.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Tru by Hilton Naperville Chicago?

This hotel is located in Naperville, close to Chicago Premium Outlets, Riverwalk Park, and DuPage Children's Museum. You'll also find Centennial Beach and Odyssey Fun World within a short drive.

Is there parking available at Tru by Hilton Naperville Chicago?

Yes, self parking is offered for free at the hotel.

Does Tru by Hilton Naperville Chicago feature a casino at the property?

No, Tru by Hilton Naperville Chicago doesn't have a casino.

Is there an indoor pool at Tru by Hilton Naperville Chicago?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Tru by Hilton Naperville Chicago?

Amenities at this hotel that appeal to couples include an indoor pool and a 24-hour front desk.

Does Tru by Hilton Naperville Chicago have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Naperville Chicago have a restaurant that serves breakfast?

No, Tru by Hilton Naperville Chicago doesn't have a restaurant that serves breakfast.

Does Tru by Hilton Naperville Chicago allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Tru by Hilton Naperville Chicago.

Does Tru by Hilton Naperville Chicago have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tru by Hilton Naperville Chicago?

The closest major airport to Tru by Hilton Naperville Chicago is Chicago, IL (DPA-Dupage), which is 13.5 mi away (25 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 29.9 mi away (37-minute drive).

Are there rooms with balconies at Tru by Hilton Naperville Chicago?

No, there aren't any guestrooms with balconies at Tru by Hilton Naperville Chicago.

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 540 reviews" "
Rating 8 - Good. 100 out of 540 reviews" "
Rating 6 - Okay. 44 out of 540 reviews" "
Rating 4 - Poor. 17 out of 540 reviews" "
Rating 2 - Terrible. 23 out of 540 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Latese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was okay except for the mirror had hand prints all over it and that made me feel uncomfortable because I didn’t know if anything else was left undone.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Traveled with family
Liked: Property conditions & facilities
Had to wait 10 minutes to check in. No coffee maker in handicap room that i did not request.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel - the “greenness” of it especially and the lack of waste. There are refillable bottles of hand soap, lotion, body was, shampoo and conditioner as well as no plastic bags in the waste cans. Breakfast is awesome and the lobby and breakfast areas are very pleasant. Bed is comfy and the room was clean. We also travel with our pets and they are welcomed here. My only ding is that if you are going to have refillable bottles, the staff has to check them and fill them. Our hand soap was empty.
Stayed 1 night in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Midhat

Traveled with partner
Disliked: Staff & service
Worst room service ever. Called in morning on 2nd night of stay for towels and never got them. Didn’t even have a DND sign out. Also guests were walking without shoes and even socks in breakfast lobby. The room was not that clean as my partner had to clean the room before my arrival.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great time. Everyone was really friendly. The lobby and room were both really clean. Breakfast was standard but pretty good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first day at a Tru Hotel. Like Hilton Lite. Super nice staff, very nice breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Genesis

Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean, new but rude staff!
The hotel was new and clean and right off the highway. The room was quiet and the beds were comfortable. The free breakfast was good and convenient. This hotel would have gotten better reviews if the staff was friendlier. The front desk was unfriendly, every single time. We came back to our room one evening and noticed the room hadn't been cleaned, even after leaving early that day. We needed towels and toilet paper so we called the front desk 8/4/2024, She answered "hello" in a rude, bothered tone. When asked how we would get towels and tp, she said you're going to have to come down here to get it. No I'm sorry, no explanation. Super unaccommodating and rude! Besides the rude staff, our stay was good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Jyles

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, could hear walking around above the room, and tv from above
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ran, Stow

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks fresh and modern. Is clean. Has modern amenities like plenty of power outlets and charger ports. Breakfast is pretty good. Good selection of grains and protein and fruits and yogurt plus your juices and hot drinks. Love the coffee/tea station that's always well stocked and available at all times. The front desk staff aren't the most friendly people I've seen. But it's okay. Room has terrible soundproofing especially from above. It's like a construction zone at night if you unluckily get a heavy footed upstairs neighbor. like the whole room shakes and resonates like a subwoofer. That happened one night. The next day that person left and the room was pretty quiet through the night. Overall a very good option to stay in Naperville. It's a bit further from the shopping/dining areas but it's newer and very well priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Stayed 1 night in Jul 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru didn't disappoint
Everything was clean and new. Liked that we could control the temperature in the room. Pool was nice and glad there were towels offered. Didn't get any breakfast since it only went until 9....we slept in a bit.
Stayed 1 night in Jul 2024

8/10 Good

Robert, New Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Staff & service, amenities
The check in staff person wasn’t friendly at all, the breakfast area was so jammed and out of so much , no one smiles or offers to help you. Won’t return. Beds were ok. LOTS of noise from slamming doors and room above !
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed three nights, and no one cleaned our room the whole stay.
Stayed 3 nights in Jul 2024