Level Chicago – Old Town

4.0 star property
Family-friendly Chicago aparthotel in Downtown Chicago with a full-service spa
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Level Chicago – Old Town

Front of property - evening/night
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Premium bedding, pillowtop beds, in-room safe, individually decorated
Flat-screen TV
Full-size fridge, microwave, oven, stovetop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Parking available
  • Barbecue grill
    Barbecue grill
  • Spa
    Spa
  • Pool
    Pool
  • Washer
    Washer

Explore the area

Map
1140 North Wells Street, Chicago, IL, 60610
  • State Street
    9 min walk
  • Michigan Avenue
    13 min walk
  • John Hancock Center
    17 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

Deluxe Room, Multiple Beds, City View

  • 8500 sq ft
  • City view
  • Sleeps 8
  • 4 King Beds

Suite, 1 King Bed, City View

  • 900 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

Deluxe Room, Multiple Beds, City View

  • 1575 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 560 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, City View

  • 705 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 680 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 1080 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, City View

  • 830 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Chicago

Located in Downtown Chicago, Level Chicago – Old Town is a leisurely stroll from popular sights such as Lake Michigan and Michigan Avenue. This 4-star aparthotel welcomes guests with 35 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Michigan Avenue - 13 min walk
  • Chicago Riverwalk - 3 min drive
  • Chicago Theatre - 3 min drive
  • Millennium Park - 3 min drive
  • Navy Pier - 5 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Happy Camper - ‬2 min walk
  • ‪Bismilahi Restaurant - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Declan's Irish Pub - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly Chicago aparthotel in Downtown Chicago with a full-service spa
Guests staying at Level Chicago – Old Town enjoy access to a full-service spa, a 24-hour gym, and a sauna. Self parking is offered for USD 65 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa aparthotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 17.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Are free cancellation options available at Level Chicago – Old Town?

Level Chicago – Old Town provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Level Chicago – Old Town?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on Nov 21, 2024 start from $257.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Level Chicago – Old Town?

This aparthotel is situated in Downtown Chicago within a short 12-minute walk of Lake Michigan and also 13 minutes on foot from Michigan Avenue. You'll also find State Street and John Hancock Center less than a mile away.

Will I be able to park at this aparthotel?

Yes, secured parking is offered for USD 65 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Level Chicago – Old Town?

There is a full-service spa at this available for guests to enjoy at this aparthotel.

Does Level Chicago – Old Town have a casino on the premises?

No, Level Chicago – Old Town doesn't have a casino.

Is there an indoor pool at Level Chicago – Old Town?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What amenities will couples enjoy at Level Chicago – Old Town?

Couples staying at this aparthotel will appreciate amenities like a pillowtop mattress and a kitchen as well as a full-service spa.

Are there hot tubs at Level Chicago – Old Town?

No, but this aparthotel does have a steam room.

Does Level Chicago – Old Town feature a restaurant that includes a breakfast menu?

No, Level Chicago – Old Town doesn't have a restaurant that serves breakfast.

Does Level Chicago – Old Town allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Level Chicago – Old Town for a fee of USD 20 per pet, per night.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Level Chicago – Old Town?

The closest major airport to Level Chicago – Old Town is Chicago Midway Airport (MDW), which is 13.4 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.9 mi away (34-minute drive).

Are there rooms with balconies at Level Chicago – Old Town?

No, you won't find apartments with balconies at Level Chicago – Old Town.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 267 reviews" "
Rating 8 - Good. 29 out of 267 reviews" "
Rating 6 - Okay. 14 out of 267 reviews" "
Rating 4 - Poor. 17 out of 267 reviews" "
Rating 2 - Terrible. 11 out of 267 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Demond

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, room comfort
It was amazing 💜 staff was helpful, room was beautiful and clean. Outside hot tub was just what we needed before checking out.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice place to stay,staff was very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Traveled with family
Liked: Amenities, property conditions & facilities
Loved everything about this property, especially the amenities!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathen

Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Palmetto Bay

Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

Stayed 3 nights in Jul 2024

10/10 Excellent

Amélie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chrishalea

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, room comfort
GREAT PLACE! Will stay here again!
Great service! Excellent communication from the front desk. Also room was perfect and so were the amenities!
Stayed 1 night in Jul 2024

8/10 Good

Kelsey

Stayed 1 night in Jun 2024

8/10 Good

Candace

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Check in person really didn't care. Nothing was explained besides the obvious. Constantly had to get out and asked for the garage to be let up.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim

Stayed 1 night in Jun 2024

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely location for a single female, easy to walk great neighborhood and accessible.
Stayed 2 nights in Jun 2024

8/10 Good

Jordan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great besides the hot tub being out of order during our stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, room comfort
Can’t wait to go back
Wonderful facility and beautiful
Stayed 3 nights in Jun 2024

10/10 Excellent

lukasz

Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I found out that the problem is more me - i am just not a fan of central Chicago - too much traffic-sirens etc., Otherwise the hotel and amenities were fine.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yisel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very safe quiet property!
Stayed 2 nights in Jun 2024

10/10 Excellent

Scott, Minneapolis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

CHAN HEE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, room comfort
Fabulous ❤️❤️❤️
Incredible stay. Friendly staff, super luxury building , wonderful views of skyline, fantastic gym , love it and can’t wait to come back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jocelyne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room - fabulous fitness center. Easy access to grocery stores to stock fridge. Room is furnished with all amenities.
Stayed 2 nights in Jun 2024

8/10 Good

marvin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024