Fairmont Chicago at Millennium Park

4.5 star property
Family-friendly Chicago hotel in Downtown Chicago with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fairmont Chicago at Millennium Park

Front of property - evening/night
Courtyard
Lobby
Breakfast, lunch, dinner served; American cuisine
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Spa
    Spa
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is $247
includes taxes & fees
$210 per night
Dec 8 - Dec 9

Explore the area

Map
200 North Columbus Drive, Chicago, IL, 60601
  • Millennium Park
    4 min walk
  • Michigan Avenue
    4 min walk
  • Chicago Theatre
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    41 min drive

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Room options

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Concierge Service, Park View (Signature Parkview Gold King)

  • Park view
  • Sleeps 3
  • 1 King Bed

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

  • 1097 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Lake View (or Park or Lake View)

  • 699 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Park View (Hearing Accessible)

  • Park view
  • Sleeps 5
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

  • 699 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds

Fairmont Gold, Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Lake View (or striking Park View(18-36th floor)

  • 419 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Signature Double Room, 2 Double Beds, Lake View (or striking Park View 18-36th floor)

  • 419 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, City View

  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, City View (Fairmont)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Fairmont King)

  • 699 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

  • 721 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

  • 699 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 1 King Bed, City View

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chicago

Located in Downtown Chicago, Fairmont Chicago at Millennium Park is within a 5-minute walk of popular attractions such as Millennium Park and Michigan Avenue. This 687-room hotel has a restaurant along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Millennium Park - 4 min walk
  • Michigan Avenue - 4 min walk
  • Chicago Theatre - 7 min walk
  • Chicago Riverwalk - 8 min walk
  • Art Institute of Chicago - 10 min walk

Getting around

  • Millennium Station - 6 min walk
  • Randolph-Wabash Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪Giordano's - ‬4 min walk
  • ‪Swissotel Chicago - ‬3 min walk
  • ‪Rosebud on Randolph - ‬4 min walk
  • ‪Wildberry Pancakes & Cafe - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk

About this property

Fairmont Chicago at Millennium Park

Family-friendly Chicago hotel in Downtown Chicago with a full-service spa
Guests staying at Fairmont Chicago at Millennium Park enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 81 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a business center, and express check-in.
Guests can expect to find WiFi and 50-inch LCD TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Leaf Spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 81 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 31 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Toro Chicago

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 63,001 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 45 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • iPod dock
  • Netflix

Food and drink

  • Chef service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet (varies based on length of stay)
  • Dogs and cats only
  • Pet weight must not exceed 40 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Nearby fitness center access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 31 to 40 per person
  • Fee for in-room wireless internet: USD 18.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 81 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chicago Millennium Park Hotel
Fairmont Millennium
Fairmont Millennium Hotel
Fairmont Millennium Hotel Chicago Park
Chicago Fairmont
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Fairmont Millennium Park Hotel
Fairmont Millennium Park
Fairmont Chicago at Millennium Park Hotel
Fairmont Chicago at Millennium Park Chicago
Fairmont Chicago at Millennium Park Hotel Chicago

Frequently asked questions

Is free cancellation available at Fairmont Chicago at Millennium Park?

Fairmont Chicago at Millennium Park offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Fairmont Chicago at Millennium Park?

As of Nov 14, 2024, prices found for a 1-night stay for 2 adults at Fairmont Chicago at Millennium Park on Dec 11, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Fairmont Chicago at Millennium Park?

This hotel is situated in Downtown Chicago within a 10-minute walk of Millennium Park, Michigan Avenue, and Chicago Riverwalk. You'll also find Grant Park and Lake Michigan less than a mile away.

Is there parking available at Fairmont Chicago at Millennium Park?

Yes, secured valet parking is offered for USD 81 per day with in/out privileges.

Is there a spa at Fairmont Chicago at Millennium Park?

Leaf Spa is the hotel's full-service spa and services include massages.

Does Fairmont Chicago at Millennium Park include a casino?

No, Fairmont Chicago at Millennium Park doesn't have a casino.

Is there an indoor pool at Fairmont Chicago at Millennium Park?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Fairmont Chicago at Millennium Park?

There are many amenities for couples at this hotel, including access to a chef as well as 2 bars and a restaurant.

Does Fairmont Chicago at Millennium Park have a hot tub?

No, but this hotel does have a steam room.

Does Fairmont Chicago at Millennium Park have a restaurant with a breakfast menu?

Yes, Fairmont Chicago at Millennium Park serves a cooked-to-order breakfast for a surcharge each morning at Lobby Bar.

Does Fairmont Chicago at Millennium Park allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Fairmont Chicago at Millennium Park for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Does Fairmont Chicago at Millennium Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Fairmont Chicago at Millennium Park?

The closest major airport to Fairmont Chicago at Millennium Park is Chicago Midway Airport (MDW), which is 13 mi away (31 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.8 mi away (41-minute drive).

Are there rooms with balconies that I can book at Fairmont Chicago at Millennium Park?

No, there aren't any guestrooms with balconies at Fairmont Chicago at Millennium Park.

Does Fairmont Chicago at Millennium Park have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Fairmont Chicago at Millennium Park.

Reviews

8.6

Excellent

Rating 10 - Excellent. 924 out of 1547 reviews" "
Rating 8 - Good. 308 out of 1547 reviews" "
Rating 6 - Okay. 163 out of 1547 reviews" "
Rating 4 - Poor. 74 out of 1547 reviews" "
Rating 2 - Terrible. 78 out of 1547 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveler
Disliked: Staff & service, property conditions & facilities
Very understaffed
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ewelina

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Kaycee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and accommodating staff.
Stayed 1 night in Aug 2024

6/10 Okay

DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Quoc

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We like there were separate Bath tub, Shower stall, and toilet area. All plumbing are in working order. Spaces clean room. Hotel is close to major attractions. Friendly and helpful staff. Area need improvement would be: found stains on body towel. A one-time incident that the cleaning maid ignored the Privacy Sign hanging on the door. Additional amenity such as microwave and small refrigerator in the room would be useful. A Queen size bed would be more comfortable for 2 persons compared to the Double bed of current setup. Least like is the Resort Fee and Car parking fee.
Stayed 5 nights in Aug 2024

4/10 Poor

Kristen Johanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk and some restaurant staff weren't very helpful. Rooms weren't very clean and there were mandatory hidden fees plus taxes.
Stayed 2 nights in Aug 2024

4/10 Poor

Ricky

Traveled with family
Disliked: Staff & service
did not like the fact that i had to hidden fees per day for urban experience
Stayed 2 nights in Aug 2024

6/10 Okay

Keenin, Seattle

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I did not like that there were a lot of hidden fees.
Stayed 5 nights in Jul 2024

4/10 Poor

Stephanie Allison

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive, hidden fees, unhelpful staff, mediocre food, dirty rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall our experience was good. Our room was nice, the walls need paint and some freshening up. The staff at the bar is amazing. There was one staff member at the check in desk who was quite rude to a number of people. Which is the reason for my low staff rating. I would stay here again; I would avoid dealing with that man though.
Stayed 3 nights in Aug 2024

6/10 Okay

Fernando

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Th room was not in a great condition, old and some things didn't work (the phone, some light bulbs, etc.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen Dallas, Oak Hill

Liked: Staff & service, property conditions & facilities
Excellent location, staff and facilities!
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
For the price there wasn’t anything unique or overly outstanding about it
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable but no fridge
Two teenage daughters and mom were in town for Lollapalooza and sightseeing. The hotel was located less than a mile from Grant Park and a reasonable walk to many sights in Chicago (close to the Bean and Michigan Avenue). We had room with double beds. Nice spacious room and bathroom. Comfortable and quiet. Beds were a little small for us. We didn’t utilize room service but DoorDash was easily accessible. We needed a refrigerator for water bottles because it was so hot but the room only had a minibar and we couldn’t cool anything. It was a bit confusing to walk to the hotel as it was tucked away and many roads were closed for Lollapalooza so we had to walk around some office buildings to find it. For this kind of trip a more family friendly hotel would have been preferable to this higher end expensive hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

anita

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, would recommend. Will be back next year.
Stayed 4 nights in Aug 2024

2/10 Terrible

Drew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this outdated, dirty hotel
We had high hopes for this expensive hotel, but we were disappointed by the cleanliness, hidden fees, and needs for update. When we were preparing for arrival, the options for parking were incredibly confusing and frustrating, as this is a complex area of the city to drive and park. We were unaware of the cost of parking, and that self-park was in a garage across the street, which would have been our preference. However, without clear instructions on parking options, we ended up using the valet. Upon arrival, I was shown what was included in the "urban experience fee", which was pretty useless, and should have been folded into the nightly cost (why are we charging for wifi in 2024?). It's not a resort. Included was $10 per room for breakfast, which would have gotten us a single kids meal. The hallway to our room had peeling wallpaper, the carpet in and outside the room was fraying at the edges, and we had cracked tiles and the most poorly designed bathroom which made it very awkward to use. Water pressure was terrible, and while the provided toiletries were luxury, they smelled strongly. There was a leftover french fry on our mini bar, the coffee cups were dusty, and there was a layer of dust and grime on all of the baseboard tiles. The beds weren't all that comfortable, and the pillows were terrible. We could clearly hear our neighbor's music at 11 pm through the walls. The cost for room+fees+taxes+parking was about $1600 for two nights, and it was not at all worth it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Zoë

Traveled with family
My entire experience at this hotel has shown me why people have mostly resorted to using Air BnB. I arrived for my early check in and was charged 100 dollars more than what this website told me (which yes, i understand that there will be more fees but at least have the morals to be up front about what you are charging for) 600 dollars for the experience I had is a complete waste of money. The clerk at the front gave us the wrong room, so essentially I paid 50 extra dollars for an early check in to be put in a room with dirty sheets, glasses, and towels. The house keeper literally came in while we were in there. She was just as confused as we were. The managers were very nice and upgraded our room to one with a view, but also all the shower supplies were empty. The service on the tv was terrible. But the weirdest part was that at 7am, someone attempted to enter our room, unlocked the door and tried to come in while we were sleeping. Our check out was at 11am, so there is no reason any staff member should be entering. I can only assume it was a staff member, or a customer given the wrong room key, since they managed to open the door, but luckily we chained our door. I will never come here again, and maybe any hotel for the price I paid for the experience I gained. I’ve had better experiences in Motels than this establishment. Waste of money. Whoever runs this place needs to rethink their whole facility. Only good thing was the bed.
Stayed 1 night in Aug 2024

2/10 Terrible

Rick

Stayed 2 nights in Jul 2024