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Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Bar (on property)
Exterior
In-room safe, desk, blackout drapes, soundproofing
Lobby
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Pittville Park
    5 min walk
  • Wan Delight Chinese Takeaway
    1 min walk
  • Cheltenham (CHW-Royal Well Bus Station)
    11 min walk
  • Brize Norton (BZZ-RAF Brize Norton)
    44 min drive

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Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the neighborhood

Cheltenham

Cheltenham Town Hall is a short stroll from Holiday Inn Express Cheltenham, an IHG Hotel, and other popular attractions like Cheltenham General Hospital are within a mile (2 km). This 138-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • The Promenade - 10 min walk
  • Cheltenham Town Hall - 14 min walk
  • Cheltenham General Hospital - 2 min drive
  • Cheltenham Racecourse - 3 min drive
  • University of Gloucestershire - 3 min drive

Getting around

  • Cheltenham Spa Station - 7 min drive
  • Birmingham Airport (BHX) - 68 min drive

Restaurants

  • ‪The Brewery Quarter - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Frog & Fiddle - ‬6 min walk
  • ‪SOHO Coffee - ‬5 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Guests of Holiday Inn Express Cheltenham, an IHG Hotel enjoy features like a gym, free WiFi in public areas, and a computer station. There's discounted offsite parking, and an airport shuttle (available 24 hours) for GBP 90.00 one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 26-inch TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and safes.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
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Holiday Inn Express Cheltenham, an IHG Hotel Hotel
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Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Cheltenham, an IHG Hotel?

Holiday Inn Express Cheltenham, an IHG Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Cheltenham, an IHG Hotel?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cheltenham, an IHG Hotel on Jan 2, 2025 start from $75.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express Cheltenham, an IHG Hotel?

This hotel in Cheltenham is within a 10-minute walk of Pittville Park, The Promenade, and Everyman Theatre. You'll also find Cheltenham Town Hall and Cheltenham Art Gallery and Museum less than a mile away.

Will I be able to park at Holiday Inn Express Cheltenham, an IHG Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 12.95 per day (discounts available).

Does Holiday Inn Express Cheltenham, an IHG Hotel feature a casino at the property?

No, Holiday Inn Express Cheltenham, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Cheltenham, an IHG Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Cheltenham, an IHG Hotel?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a restaurant.

Are there hot tubs at Holiday Inn Express Cheltenham, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Cheltenham, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Cheltenham, an IHG Hotel serves buffet breakfast for a surcharge each morning at Great Room.

Will Holiday Inn Express Cheltenham, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Cheltenham, an IHG Hotel for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Holiday Inn Express Cheltenham, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Holiday Inn Express Cheltenham, an IHG Hotel?

No, at Holiday Inn Express Cheltenham, an IHG Hotel, there aren't any guestrooms that list a balcony.

Holiday Inn Express Cheltenham, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amrit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not somewhere for families to stay. Its in the centre of the town so lots of restaurants and bars around within walking distance. Very noisy into the early hours of the morning so we struggled to sleep due to the noise from people outside and those staying in the hotel. In hindsight not a location for families to stay with children. Much more for people looking for a good night out like the other patrons of the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff excellent great service clean and excellent location
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Trip
Good location, excellent breakfast, comfortable bed and NCP parking opposite. Ideal for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accommodation when visiting family. Didn't like noise from air con units outside room window.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Vee and Mrs Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Bethan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel.
Well situated close to centre, room very clean, lots of choice at breakfast. Only negative was you could hear other rooms having a shower but we were getting up early so wasn't an issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Sons Wedding
Great hotel in the centre of Cheltenham for my sons wedding day for the following day.. Hotel was very good overall for me..& i would book againat this location wirh no problems at all..
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Busy and not the best Holiday Inn Express.
Overall the stay was pleasant. Room was clean but the towels felt like sand paper and one hand towel had a hole in it. Breakfast was chaotic and they couldn’t meet the constant demand for clean plates and cutlery. Lack of choice of breakfast juice as only orange or water available. Also the tv in the bedroom did not function properly which was either a signal issue or the tv on its way out.
Stayed 1 night in Aug 2024

6/10 Okay

r

Stayed 1 night in Aug 2024

10/10 Excellent

Neil james

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is always good, been 3 times this year.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service
Great location.
Great location but lack of air con or a decent fan let the property down. I did use the gym and the pool which were a big bonus. Overall a good stay. Pleased the weather wasn't warmer or the lack of air con could've been a big problem.
Stayed 3 nights in Aug 2024

4/10 Poor

Linda

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No airflow or AC
Stayed 7 nights in Aug 2024

10/10 Excellent

Abbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. Will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ganeshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel at exp above price
The hotel was very basic. Small room size, no Aircon. It’s not value for money at these prices. The staff except for a few seemed like interns who were doing this for first time Breakfast was basic and they wind down by 930 which is very odd in a small town like this - the staff was not pleased to wait even 5 minutes on breakfast despite the request Lots of dogs and one guest took food from the breakfast in the hotel plates to feed his dog no one from the hotel noticed and only took action after we pointed it out
Stayed 4 nights in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very short stop on our journey down the country. We had everything we needed and the staff were very accommodating. The room was very warm but that was mentioned on arrival and additional fans were offered. The shower was amazing. Although small we didn’t need anything else
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and friendly staff. We visited when it was hot and the aircon doesn't work in any of the rooms. Apparently it is due to be replaced later in the year and in the meantime can only be used as a fan. The owners of this hotel need to maintain it properly and not put their staff in the awkward position of dealing with hot guests!
Stayed 1 night in Jul 2024

2/10 Terrible

Collins

Stayed 1 night in May 2024

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024