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Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Bar (on property)
Lobby
Point of interest
Exterior
Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Pittville Park
    5 min walk
  • Everyman Theatre
    9 min walk
  • The Promenade
    10 min walk
  • Gloucester (GLO-Gloucestershire)
    30 min drive

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Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
Exterior
Leonardo Hotel Cheltenham
Pool
Free WiFi
Restaurant
Gym
8.4 out of 10, Very Good, (962)
The price is $94
per night
$113 total
includes taxes & fees
Nov 29 - Nov 30
Leonardo Hotel Cheltenham

About the neighborhood

Cheltenham

Cheltenham Town Hall is a short stroll from Holiday Inn Express Cheltenham, an IHG Hotel, and other popular attractions like Cheltenham General Hospital are within a mile (2 km). This 138-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • The Promenade - 10 min walk
  • Cheltenham Town Hall - 14 min walk
  • Cheltenham General Hospital - 2 min drive
  • Cheltenham Racecourse - 3 min drive
  • University of Gloucestershire - 3 min drive

Getting around

  • Cheltenham Spa Station - 7 min drive
  • Birmingham Airport (BHX) - 68 min drive

Restaurants

  • ‪The Brewery Quarter - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Frog & Fiddle - ‬6 min walk
  • ‪SOHO Coffee - ‬5 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Guests of Holiday Inn Express Cheltenham, an IHG Hotel enjoy features like a gym, free WiFi in public areas, and a computer station. There's discounted offsite parking, and an airport shuttle (available 24 hours) for GBP 90.00 one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 26-inch TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and safes.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
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Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
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Express Cheltenham, An Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Cheltenham, an IHG Hotel?

Holiday Inn Express Cheltenham, an IHG Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Cheltenham, an IHG Hotel?

As of Nov 15, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cheltenham, an IHG Hotel on Nov 24, 2024 start from $90.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express Cheltenham, an IHG Hotel?

This hotel in Cheltenham is within a 10-minute walk of Pittville Park, The Promenade, and Everyman Theatre. You'll also find Cheltenham Town Hall and Cheltenham Art Gallery and Museum less than a mile away.

Is there parking available at Holiday Inn Express Cheltenham, an IHG Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 12.95 per day (discounts available).

Does Holiday Inn Express Cheltenham, an IHG Hotel feature a casino at the property?

No, Holiday Inn Express Cheltenham, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Cheltenham, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Cheltenham, an IHG Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a restaurant.

Does Holiday Inn Express Cheltenham, an IHG Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Cheltenham, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Cheltenham, an IHG Hotel serves buffet breakfast for a surcharge each morning at Great Room.

Will Holiday Inn Express Cheltenham, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Cheltenham, an IHG Hotel for a fee of GBP 15 per pet, per night.

Does Holiday Inn Express Cheltenham, an IHG Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Holiday Inn Express Cheltenham, an IHG Hotel?

No, at Holiday Inn Express Cheltenham, an IHG Hotel, there aren't any guestrooms that list a balcony.

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 393 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is always good, been 3 times this year.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service
Great location.
Great location but lack of air con or a decent fan let the property down. I did use the gym and the pool which were a big bonus. Overall a good stay. Pleased the weather wasn't warmer or the lack of air con could've been a big problem.
Stayed 3 nights in Aug 2024

4/10 Poor

Linda

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No airflow or AC
Stayed 7 nights in Aug 2024

10/10 Excellent

Abbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. Will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ganeshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel at exp above price
The hotel was very basic. Small room size, no Aircon. It’s not value for money at these prices. The staff except for a few seemed like interns who were doing this for first time Breakfast was basic and they wind down by 930 which is very odd in a small town like this - the staff was not pleased to wait even 5 minutes on breakfast despite the request Lots of dogs and one guest took food from the breakfast in the hotel plates to feed his dog no one from the hotel noticed and only took action after we pointed it out
Stayed 4 nights in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very short stop on our journey down the country. We had everything we needed and the staff were very accommodating. The room was very warm but that was mentioned on arrival and additional fans were offered. The shower was amazing. Although small we didn’t need anything else
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and friendly staff. We visited when it was hot and the aircon doesn't work in any of the rooms. Apparently it is due to be replaced later in the year and in the meantime can only be used as a fan. The owners of this hotel need to maintain it properly and not put their staff in the awkward position of dealing with hot guests!
Stayed 1 night in Jul 2024

2/10 Terrible

Collins

Stayed 1 night in May 2024

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

VALERIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Lee

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rostislav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Gary

Stayed 1 night in Apr 2024

10/10 Excellent

J E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
very convenient location, staff were helpful and friendly. Food was good
Stayed 1 night in Jun 2024

2/10 Terrible

Nocholas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room reeked of human excrement
The smell was awful. Eventually at midnight after repeated attempts we were moved to another room but it was hardly a massive effort to accommodate us in a timely fashion. We asked for the manager to contact us to discuss our disappointment but he/ she didn’t make the effort.
Stayed 1 night in Jul 2024

10/10 Excellent

Rani Kaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service - Would Highly Recommend
Having had a really poor experience of a Holiday Inn in the past, I was anxious about staying here. I have to say that I had a fantastic stay! Firstly, I would like to commend Callum for all his support from helping me book taxi's, offering me a late check out, to giving me water, lemon and ice when I was so poorly. I would also like to say thank you to Reception for holding on to my card and the kitchen staff for preparing vegan sausages when breakfast was almost over. I would highly recommend this Holiday Inn based on the lovely staff who work there, who do everything they can to ensure you have the best stay. There are a few things that the Hotel itself needs to work on, including adding a chain to the door, changing the carpets and changing the doors so they close quietly as they woke me everytime someone entered or left their room. This is something to be aware of if you are a light sleeper. Other than that, I would highly recommend and would definitely stay there again, if I was in Cheltenham.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Situated a short walk from the coach station and the high street. Close to the shops with plenty of bars and restaurants in the area. The breakfast was very good, I did not eat evening meals as I was attending a family party.
Stayed 2 nights in Jun 2024

10/10 Excellent

Vitoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita, ottima colazione e posizione. Abbiamo viaggiato con due bambini e ci siamo trovati molto bene. Consigliato!
Stayed 2 nights in Jun 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay over
A short one night stay as we attended an event locally. Staff friendly, room was perfect for our stay. Great night sleep, bed is very comfortable. Lovely shower and used the complimentary body wash. Breakfast was great, something for everyone. And loved the option of being able to take away a coffee as we’re in a bit of a rush.
Stayed 1 night in Jun 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Great location, and very relaxing stay
Stayed 1 night in Jun 2024