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The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with bars and a 24-hour front desk
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Suite MacArthur | Terrace/patio
Frette Italian sheets, premium bedding, minibar, in-room safe
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Tennessee Aquarium
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬
VIP Access
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Room options

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chattanooga

Located in Downtown Chattanooga, The Hotel Chalet at The Choo Choo is adjacent to Chattanooga Choo Choo and within a 15-minute walk of popular sights like Chattanooga Convention Center. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chattanooga Choo Choo - 4 min walk - 0.3 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • University of Tennessee at Chattanooga - 15 min walk - 0.8 miles
  • Tennessee Aquarium - 3 min drive - 1.5 miles
  • Chattanooga Zoo - 6 min drive - 2.2 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with bars and a 24-hour front desk
Renovated in 2023, The Hotel Chalet at The Choo Choo offers an outdoor pool, free WiFi in public areas, and meeting rooms. Self parking is available for USD 18.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, coffee/tea in a common area, and a picnic area.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Frette Italian sheets. Other amenities include iPod docks, minibars, and electric kettles. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Is free cancellation available at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on May 4, 2025 start from $225.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Hotel Chalet at The Choo Choo?

This hotel is situated in Downtown Chattanooga, just steps from Chattanooga Choo Choo and Chattanooga Whiskey Experimental Distillery, and within a short walk of Songbirds Guitar Museum. You'll also find Tennessee Aquarium and Chattanooga Zoo within a short drive.

Will I be able to park at The Hotel Chalet at The Choo Choo?

Yes, uncovered parking is offered for USD 18.00 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does The Hotel Chalet at The Choo Choo have a casino on the premises?

No, The Hotel Chalet at The Choo Choo doesn't have a casino.

Is there an indoor pool at The Hotel Chalet at The Choo Choo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about The Hotel Chalet at The Choo Choo?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Hotel Chalet at The Choo Choo?

No, there isn't a spa tub at this hotel.

Does The Hotel Chalet at The Choo Choo have a restaurant with a breakfast menu?

Yes, The Hotel Chalet at The Choo Choo serves to-go breakfast for a surcharge each morning at Elsie's Daughter.

Does The Hotel Chalet at The Choo Choo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel Chalet at The Choo Choo for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at The Hotel Chalet at The Choo Choo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Hotel Chalet at The Choo Choo?

The closest major airport to The Hotel Chalet at The Choo Choo is Chattanooga Metropolitan Airport (CHA), which is 12.8 mi away (20 minutes by car).

Are there rooms with balconies at The Hotel Chalet at The Choo Choo?

Yes, some guestrooms at The Hotel Chalet at The Choo Choo offer a patio.

Does The Hotel Chalet at The Choo Choo offer wedding services?

There are wedding services available at The Hotel Chalet at The Choo Choo if that's in your vacation plans.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 891 out of 1121 reviews
Rating 8 - Good. 145 out of 1121 reviews
Rating 6 - Okay. 54 out of 1121 reviews
Rating 4 - Poor. 17 out of 1121 reviews
Rating 2 - Terrible. 14 out of 1121 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given The Hotel Chalet a 4 star, as it was a good hotel. The service and friendliness provided by Cory their bellman is what forced me to give this hotel 5 stars. The hotel itself has a fun theme and the rooms are cool and spacious. The front desk was nice, but did not show much personality. Cory was extremely helpful, knowledgeable of the area, provided a tour of the hotel. That hotel needs to do what they can to keep him, because he made the stay great as opposed to decent to good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Sonya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The discription said the room had a patio. It didn't whatsoever. And the entire interior was very dark. But it was very quaint and clean and located walking distance from our event.
Stayed 1 night in Jan 2025

6/10 Okay

Latisha

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Choo choo!! Blew blew

The hotel has no microwave! You have a fridge and no way to heat items. Ice is only available downstairs! The check in person did not know directions to the room and it is not an accommodating hotel for the price. Parking was ok because the event center took most of it at night. Close to decent restaurants. Overall not impressed!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean well decorated
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Stayed 2 nights in Jan 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Chalet is lovely and swanky. Staff is super friendly and I loved the coffee bar in the lobby!
Stayed 2 nights in Jan 2025

8/10 Good

Calieen

Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

From check in to check out, this was a great stay. Front desk was friendly and welcoming upon check in. Questions answered quickly. When we checked out, the young lady thanked us for staying with them. Room was spacious with comfortable furniture and really comfortable bedding. It was a bit of a challenge to get the temperature where we wanted it. It was either too warm or too cool. Bathroom was well appointed with good size walk in shower with great water pressure. Body wash, shampoo and conditioner were furnished. Great location close to everything we wanted to do. Next time we will stay in one of the train cars.
Stayed 2 nights in Jan 2025

4/10 Poor

Ann

Liked: Amenities
Disliked: Staff & service
Huge puddle in front of my door. I asked them to clear, they did not . Ice was melting from top of my train car so I had to walk through dripping from entry. Ice clumps could have been swept. Instead they fell on my head !
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Glen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

It was perfectly located for the event we were attending. Room was clean and quiet. We enjoyed drinking at the bar. Staff was very friendly and helpful. Will stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay in Chattanooga.
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ana

Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area

We absolutely loved the train car room. The area was amazing. Staff was so friendly and helpful. Area was great! We parked at the hotel and never moved our vehicle the whole weekend. So many restaurants and attractions within walking distance. My one draw back was the train car was dark. I completely get the love of the dark green wallpaper and velvet drapes. However, maybe add more than a 25 watt bulb somewhere. The restroom vanity (gorgeous marble btw) is not large enough for makeup and hair. So please add an extra bulb somewhere else :-)
Stayed 1 night in Dec 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with amazing staff. Great location and yet peaceful at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The stay was excellent, this was one of the best hotels we stayed with an affordable price (as a New Yorker).
Stayed 1 night in Jan 2025