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The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts Chattanooga hotel in Downtown Chattanooga with bars
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Luxury Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Reception
Frette Italian sheets, premium bedding, minibar, in-room safe
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • University of Tennessee at Chattanooga
    ‪15 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬
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Room options

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pet friendly
  • Free WiFi
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9.4 out of 10, Exceptional, (1894)
The price is $174
per night
$211 total
includes taxes & fees
Mar 8 - Mar 9
The Read House Hotel

About the neighborhood

Chattanooga

Located in Downtown Chattanooga, The Hotel Chalet at The Choo Choo is adjacent to Chattanooga Choo Choo and within a 15-minute walk of popular sights like Chattanooga Convention Center. This 4-star hotel has 127 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Chattanooga Choo Choo - 4 min walk
  • Chattanooga Convention Center - 14 min walk
  • University of Tennessee at Chattanooga - 15 min walk
  • Tennessee Aquarium - 3 min drive
  • Ruby Falls - 7 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts Chattanooga hotel in Downtown Chattanooga with bars
Renovated in 2023, The Hotel Chalet at The Choo Choo offers an outdoor pool, free WiFi in public areas, and meeting rooms. Self parking is available for USD 18.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, coffee/tea in a common area, and a garden.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Frette Italian sheets. Other amenities include iPod docks, minibars, and electric kettles. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Is free cancellation available at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on Mar 3, 2025 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Hotel Chalet at The Choo Choo?

This hotel is situated in Downtown Chattanooga within a 10-minute walk of Chattanooga Choo Choo and Songbirds Guitar Museum. You'll also find Ruby Falls and Tennessee Aquarium within a short drive.

Is parking available on site at The Hotel Chalet at The Choo Choo?

Yes, uncovered parking is offered for USD 18.00 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does The Hotel Chalet at The Choo Choo have a casino on the premises?

No, The Hotel Chalet at The Choo Choo doesn't have a casino.

Is there an indoor pool at The Hotel Chalet at The Choo Choo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at The Hotel Chalet at The Choo Choo?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does The Hotel Chalet at The Choo Choo have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Hotel Chalet at The Choo Choo have a restaurant with a breakfast menu?

Yes, The Hotel Chalet at The Choo Choo serves to-go breakfast for a surcharge each morning at Elsie's Daughter.

Does The Hotel Chalet at The Choo Choo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel Chalet at The Choo Choo for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50.00 per stay is collected.

Does The Hotel Chalet at The Choo Choo have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Hotel Chalet at The Choo Choo?

The closest major airport to The Hotel Chalet at The Choo Choo is Chattanooga Metropolitan Airport (CHA), which is 12.8 mi away (20 minutes by car).

Are there rooms with balconies at The Hotel Chalet at The Choo Choo?

Yes, some guestrooms at The Hotel Chalet at The Choo Choo offer a patio.

Does The Hotel Chalet at The Choo Choo offer wedding services?

There are wedding services available at The Hotel Chalet at The Choo Choo if that's in your vacation plans.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 941 reviews
Rating 8 - Good. 123 out of 941 reviews
Rating 6 - Okay. 49 out of 941 reviews
Rating 4 - Poor. 15 out of 941 reviews
Rating 2 - Terrible. 12 out of 941 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully charming hotel and grounds. Staff very accommodating with real Southern charm. We will definitely stay here again. Decorations for Christmas are lovely and bedding very comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, probably stay here about 6-8 times a year. It’s the perfect spot for my wife and I to get away for a date night. We love to come into town, catch the comedy show and eat great food and return to our fantastic room for the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaiulani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying since it has been remodeled. Love it! Very convenient to everything. Staff was very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very retro, and clean. Walkable community
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best check-in experience we’ve ever had. The absolute nicest people and so helpful. There are so many restaurants bars, and shops right around the hotel within super close walking distance and the staff completely fills you in on all of them.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Craig, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and unique hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, in a wonderful area. Will stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

laura

Business traveler, Traveled with partner
We lived our stay! Every detail was thought of and the whole place is beautiful! Interesting things at every turn!
Stayed 1 night in Nov 2024

4/10 Poor

Samantha

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Hotel Chalet
Perfect overnight stay in a unique train car. The interiors were executed very well. The bed was comfortable. The bathroom was exquisite with heated floors and amazing water pressure. Will def stay again.
Stayed 1 night in Nov 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good
They need to get rid of the disgusting carpet! Otherwise great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend trip
Great location. Pet friendly. 10/10 would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service
They should not charge for parking or coffee. Parking charge is outrageous!!!! $19 for one night! It’s not Manhattan!!!!! While there is coffee in your room you have to settle for fake creamers- yuck!! Or you have to pay $3 for coffee in the lobby & then there’s only one small size so you would have to walk back down for a second if you wanted more. Hardly “boutique”
Stayed 1 night in Nov 2024

10/10 Excellent

Joi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kovianca

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Let bellhop Cory settle you in. Great guy full of good tips and info. Trouble with your room? Ask for Chris in Housekeeping. She ought to be in charge of customer service! Best resolution to our issues EVER, thanks to Chris. If I stilled owned a company, I’d hire Chris way from the Choo Choo in a heartbeat!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of best hotel values I've ever had. It had actual pillows with stuffing as opposed to the generic flat hotel pillows and a shower with great water pressure. The hotel is very cute and located right in the middle of downtown making most things walkable.
Stayed 6 nights in Nov 2024