Holiday Inn Express Charleston-Civic Center, an IHG Hotel

2.5 star property
Hotel with free breakfast, steps from Charleston Coliseum & Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Reception
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Point of interest
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    2 min walk
  • Haddad Riverfront Park
    8 min walk
  • Charleston Town Center
    9 min walk
  • Charleston, WV (CRW-Yeager)
    8 min drive

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Room options

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Charleston

Holiday Inn Express Charleston-Civic Center, an IHG Hotel places you next to Charleston Coliseum & Convention Center and within a 5-minute walk of Laidley Court Shopping Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 miles
  • Charleston Town Center - 9 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 19 min walk - 1.0 mile
  • CAMC General Hospital - 2 min drive - 1.4 miles
  • West Virginia State Capitol Building - 4 min drive - 2.1 miles

Getting around

  • Charleston Station - 18 min walk
  • Charleston, WV (CRW-Yeager) - 8 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fife Street Brewing - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬3 min walk

About this property

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Hotel with free breakfast, steps from Charleston Coliseum & Convention Center
Guests of Holiday Inn Express Charleston-Civic Center, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and laundry facilities.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

Holiday Inn Express Charleston-Civic Center, an IHG Hotel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center, an IHG Hotel on Dec 8, 2024 start from $82.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

Based on positive ratings, guests enjoy the hotel's walkable location in Charleston, and it's within a 10-minute walk of Charleston Town Center, Haddad Riverfront Park, and Laidley Court Shopping Center. You'll also find Clay Center for the Arts and Sciences and Mountain Stage less than a mile away.

Is there parking available at Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Charleston-Civic Center, an IHG Hotel have a casino?

No, Holiday Inn Express Charleston-Civic Center, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Charleston-Civic Center, an IHG Hotel good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Does Holiday Inn Express Charleston-Civic Center, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Charleston-Civic Center, an IHG Hotel have a restaurant with a breakfast menu?

Holiday Inn Express Charleston-Civic Center, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Charleston-Civic Center, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Charleston-Civic Center, an IHG Hotel though service animals are welcome.

Does Holiday Inn Express Charleston-Civic Center, an IHG Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

The closest major airport to Holiday Inn Express Charleston-Civic Center, an IHG Hotel is Charleston, WV (CRW-Yeager), which is 5.2 mi away (8 minutes by car).

Are there rooms with balconies at Holiday Inn Express Charleston-Civic Center, an IHG Hotel?

No, there aren't any guestrooms with balconies at Holiday Inn Express Charleston-Civic Center, an IHG Hotel.

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1027 reviews" "
Rating 8 - Good. 218 out of 1027 reviews" "
Rating 6 - Okay. 82 out of 1027 reviews" "
Rating 4 - Poor. 42 out of 1027 reviews" "
Rating 2 - Terrible. 39 out of 1027 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brian, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Updated. The breakfast buffet was excellent! One of the best quality free breakfast buffets I have experienced. Friendly staff. Convenient location. It is a shame that downtown Charleston has lost so many businesses. But Capital Street restaurants are not far away. I would stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOUID RECOMMEND THIS FACILITY
Stayed 4 nights in Oct 2024

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We notified the front desk of bugs in our room. They said they would reach out to a lab to confirm if they were bed bugs and assured us a refund for the following two nights. We paid for 3 full nights and only stayed one night. They did not refund us. Any type of bug is unclean.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good value with friendly staff. Quirk = slow elevators that are not “smart”. That is, each floor has an elevator call button, not up or down. During busy times the (full) elevators will stop at every floor that summons them, whether they are going up or down. This hampers the process of moving people around efficiently. Find the lone stairwell at the far end of the building opposite the lobby - it’s better for getting around. Except when hauling luggage in and out of course, or if you’re on an upper floor ( there are 6 I believe).
Stayed 1 night in Sep 2024

10/10 Excellent

Patti

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert and would definitely stay again!
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location was what we needed. Area was shady
Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston, West Virginia, trip
We stayed 8/14-15 Nice stay, good Breakfast, nice room and safe area
Stayed 1 night in Aug 2024

8/10 Good

Rebecca, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service
Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service
Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Darlene

Traveled with family
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

YOKO

Stayed 1 night in Aug 2024

8/10 Good

GORDON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. I especially like the room has plenty outlets for lots of devices.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Was there for a one night visit. A/C in the room was rather loud compared to other hotels and carpet looked rather dingy. But the place was clean and conveniently accessible to and from the highway.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dion

Traveled with family and small children
Liked: Staff & service
Problems with door lock. Had to move rooms. 4th floor dirty. 5th floor much better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Clean rooms and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Loved the comfort of the room and how clean it was. Only thing i would suggest is when cleaning the rooms make cleaning the vents in the bathroom be a part of the cleaning routine. This is the only hotwl i will stay at when im in charleston.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaints is there was hair on the ceiling of the bathroom of my room as well as small holes where the bathroom light had been replaced with a new one. Everything else was excellent.
Stayed 1 night in Aug 2024

4/10 Poor

Jenny Lynn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
My room had an unpleasant smell and the shower was dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra, Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, beds were comfy. Dove products in bathroom. Breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin Downing

Liked: Cleanliness, property conditions & facilities
Room was clean and accommodating. Quick check-in and delicious breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, North Olmsted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Zacharia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not a bad place.
The hotel is old. It is in need of renovation. The paint was peeling from the ceiling and there were stains on the wall. The room itself was clean. Staff were efficient and polite. There. Are a lot of restaurants in a walkable distance, as well as the river walk.
Stayed 1 night in Aug 2024