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Hôtel Pont Rouge, Carcassonne

3.0 star property
Hotel connected to a shopping center in Carcassonne with free parking

Choose dates to view prices

Photo gallery for Hôtel Pont Rouge, Carcassonne

Terrace/patio
Front of property
Double Room | Desk, laptop workspace, blackout drapes, soundproofing
Point of interest
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
Rue Yves de Kerguelen - ZI Pont Rouge, Carcassonne, Aude, 11000
  • Aude Gate
    ‪7 min drive‬
  • Château Comtal
    ‪7 min drive‬
  • Narbonnaise Gate
    ‪9 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪14 min drive‬

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Room options

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room (3 Beds)

Standard Triple Room (3 Beds) | Desk, laptop workspace, blackout drapes, soundproofing

Standard Triple Room (3 Beds)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, laptop workspace, blackout drapes, soundproofing

Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Carcassonne

Saint-Jean Locks is a short stroll from Hôtel Pont Rouge, Carcassonne, and other popular attractions like Basilica of Saint-Nazaire are within a 10-minute drive. This 50-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. It's connected to a shopping center in central Carcassonne and also close to Narbonnaise Gate and Theatre Jean Deschamps.

What's nearby

  • Basilica of Saint-Nazaire - 6 min drive - 3.3 miles
  • Theatre Jean Deschamps - 7 min drive - 3.5 miles
  • Aude Gate - 7 min drive - 3.5 miles
  • Château Comtal - 7 min drive - 3.3 miles
  • Narbonnaise Gate - 9 min drive - 3.8 miles

Getting around

  • Carcassonne Station - 4 min drive
  • Carcassonne (CCF-Pays Cathare) - 14 min drive

Restaurants

  • ‪Burger King - ‬8 min walk
  • ‪Sushi Boat - ‬4 min drive
  • ‪La Grande Bouffe - ‬4 min drive
  • ‪Chateau Saint-Martin Trencavel - ‬5 min drive
  • ‪Le Bistro - ‬5 min drive

About this property

Hôtel Pont Rouge, Carcassonne

Hotel connected to a shopping center in Carcassonne with free parking
Guests of Hôtel Pont Rouge, Carcassonne enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include free newspapers, a terrace, and a banquet hall.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Phones, desks, and free toiletries are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • Shopping

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Pont Rouge
Balladins Pont Rouge Carcassonne
Hotel Balladins Pont Rouge
INTER-HOTEL Carcassonne Hotel
INTER-HOTEL Carcassonne
Hotel Originals Carcassonne
Originals Carcassonne
Pont Rouge, Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel
Hôtel Pont Rouge, Carcassonne Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel Carcassonne
The Originals City Hôtel Pont Rouge Carcassonne

Frequently asked questions

Is free cancellation available at Hôtel Pont Rouge, Carcassonne?

Hôtel Pont Rouge, Carcassonne offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Pont Rouge, Carcassonne?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Hôtel Pont Rouge, Carcassonne on May 7, 2025 start from $71.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hôtel Pont Rouge, Carcassonne?

This hotel is located in Carcassonne, a short 14-minute walk from Canal du Midi and also 10 minutes on foot from Saint-Jean Locks. You'll also find Canal du Midi Harbor Master's Office and Basilica of Saint-Nazaire within a short drive.

Will I be able to park at Hôtel Pont Rouge, Carcassonne?

Yes, secured self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hôtel Pont Rouge, Carcassonne include a casino on the premises?

No, Hôtel Pont Rouge, Carcassonne doesn't have a casino.

Will I find an indoor pool at Hôtel Pont Rouge, Carcassonne?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hôtel Pont Rouge, Carcassonne?

Couples staying at this hotel will appreciate amenities like concierge services and a terrace plus some guestrooms include premium bedding.

Are there hot tubs at Hôtel Pont Rouge, Carcassonne?

No, this hotel doesn't have a spa tub.

Does Hôtel Pont Rouge, Carcassonne feature a restaurant that includes a breakfast menu?

Yes, Hôtel Pont Rouge, Carcassonne serves continental breakfast each morning for a surcharge from its snack bar.

Will Hôtel Pont Rouge, Carcassonne allow pets to stay for free?

No, pets aren't allowed at Hôtel Pont Rouge, Carcassonne.

Are there connecting rooms at Hôtel Pont Rouge, Carcassonne?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hôtel Pont Rouge, Carcassonne?

The closest major airport to Hôtel Pont Rouge, Carcassonne is Carcassonne (CCF-Pays Cathare), which is 4.7 mi away (14 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 22.4 mi away.

Can I book a room with a balcony at Hôtel Pont Rouge, Carcassonne?

No, there aren't any guestrooms with balconies at Hôtel Pont Rouge, Carcassonne.

Hôtel Pont Rouge, Carcassonne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 214 out of 535 reviews
Rating 8 - Good. 230 out of 535 reviews
Rating 6 - Okay. 69 out of 535 reviews
Rating 4 - Poor. 18 out of 535 reviews
Rating 2 - Terrible. 4 out of 535 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Liked: Cleanliness, staff & service

Holiday

Stayed 2 nights in Sep 2024

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on the outskirts of town

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Traveled with family
This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi. Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited. Rooms are ok, nothing special, no safe or kettle facilities.
Stayed 3 nights in May 2024

8/10 Good

jemma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.
Stayed 1 night in Aug 2023

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find using Google
Stayed 1 night in Jun 2023

8/10 Good

Ning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is available for parking and near the Carcassonne Castle.
Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Stayed 1 night in Jul 2022

8/10 Good

Nathan B

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had very reasonable prices
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was okay. We got two rooms and one had a little kitchenette. It has security at night, you just call and they open the gate. It’s very close to shops.
Stayed 1 night in Jan 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price good service

Needed a quick stop on a long trip and took this hotel as easy to find and park, plus it was well priced. It’s out of town completely so don’t expect any views of the castle. I arrived late and the host was really welcoming, was happy to make me some food which was delicious. Very friendly clean and comfortable
Stayed 1 night in Jun 2021

10/10 Excellent

SteveY, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, spotlessly clean room, comfy bed and quick check out. What more can you ask for?
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Basic hotel, good for one night

super basic hotel, a little far from village but ok for just passing by
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

There is no bar or restaurant in the hotel but there is a large shopping centre with lots of choice very close
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Soph, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room w all the necessities
Stayed 1 night in Oct 2018

10/10 Excellent

R C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

Would stay as very good
Stayed 2 nights in Sep 2018

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of town but great accommodation

This hotel is situated out of Carcassonne but represents excellent value for money. Staff are very pleasant and helpful, rooms are spacious and comfortable. Breakfast is exceptional and again great value. I would stay again.
Stayed 1 night in Jul 2018

4/10 Poor

Mary, France

Liked: Cleanliness
Disliked: Property conditions & facilities

Location easy to find but remote

Hotel easy to find but not the access. The hotel is on the rocarde ( ring road) but access is from the back of the hotel and route is confusing we went into a car dealership and Aldi car park before we found the hotel car park. There was no restaurant and you had a long walk to get to the mall with restaurants though it could be seen just across the road. The WiFi was unusable it was not secure and kept dropping out and you had to give a lot of personal data to access it.
Stayed 2 nights in Jan 2018

8/10 Good

Daniel

Liked: Staff & service

value and quiet

slightly run down but great value for money, area has supermarket and restaurants, quiet too. close enough to the citadel
Stayed 2 nights in Sep 2017

10/10 Excellent

Colette, Kinsale, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop hotel on way back to airport

Staff were very friendly. Great to have a fridge in the room for drinks and my chocolate! Close to a lovely boulangerie, which is open on Sundays too. Close to shopping centre (but pls note that some shops closed on the Sunday) but at least we visited them on the Saturday.
Stayed 1 night in Jul 2017

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Plain but clean hotel

The old city is amazing but this hotel is on the far side of the ring road. A modern box. Staff that I spoke to were pleasant. Annoyed that I had to pay an extra 40e for a put up bed as wife had bad back and needed to sleep without me knocking her out of bed. Characterless, not something you often hear in the same sentence as Carcasonne. No english tv.
Stayed 1 night in Jul 2017

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap stopover

Very friendly reception staff and the room was perfectly adequate for a stopover - good bed and bathroom. The hotel was very convenient to find from the motorway and there were bars and restaurants across the road.

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