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ibis Styles Carcassonne La Cité

3.0 star property
Eco-certified hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for ibis Styles Carcassonne La Cité

Lobby
Meeting facility
Bar (on property)
Breakfast, dinner served; French cuisine, pool views
Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000
  • Basilica of Saint-Nazaire
    ‪8 min walk‬
  • Château Comtal
    ‪8 min walk‬
  • Narbonnaise Gate
    ‪8 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪17 min drive‬

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Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, Multiple Beds

  • 258 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Multiple Beds

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Carcassonne la Cite Hotel

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (190)
The price is $89
per night
$104 total
includes taxes & fees
Mar 9 - Mar 10
Mercure Carcassonne la Cite Hotel

About the neighborhood

Carcassonne

Ibis Styles Carcassonne La Cité places you within a 10-minute stroll of Basilica of Saint-Nazaire and Château Comtal. This 60-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.

What's nearby

  • Château Comtal - 8 min walk
  • Narbonnaise Gate - 8 min walk
  • Historic Fortified City of Carcassonne - 9 min walk
  • Le Musée de la Torture de Carcassone - 10 min walk
  • Aude Gate - 11 min walk

Getting around

  • Carcassonne Station - 7 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪L'Escargot - ‬11 min walk
  • ‪Le Trouvère - ‬10 min walk
  • ‪Les Terrasses de la Cité - ‬10 min walk
  • ‪Maison du Cassoulet - ‬10 min walk
  • ‪Le Marcou - ‬10 min walk

About this property

ibis Styles Carcassonne La Cité

Eco-certified hotel with a fitness center and a seasonal outdoor pool
Guests of ibis Styles Carcassonne La Cité enjoy a gym, free WiFi in public areas, and a seasonal outdoor pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and an arcade/game room.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and wardrobes or closets are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to March 30 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10.00 per pet, per day
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Air conditioning may be restricted to certain hours from October 01 to May 31 in accordance with national or local laws.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Is free cancellation available at ibis Styles Carcassonne La Cité?

Ibis Styles Carcassonne La Cité offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ibis Styles Carcassonne La Cité?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at ibis Styles Carcassonne La Cité on Mar 5, 2025 start from $94.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near ibis Styles Carcassonne La Cité?

Located steps from Basilica of Saint-Nazaire, this hotel is in Carcassonne, and within a 10-minute walk of Château Comtal and Narbonnaise Gate. You'll also find Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone less than a mile away.

Will I be able to park at ibis Styles Carcassonne La Cité?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does ibis Styles Carcassonne La Cité have a casino at the property?

No, ibis Styles Carcassonne La Cité doesn't have a casino.

Will I find an indoor pool at ibis Styles Carcassonne La Cité?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from June until September.

Is ibis Styles Carcassonne La Cité good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a garden-view restaurant.

Are there hot tubs at ibis Styles Carcassonne La Cité?

No, there isn't a spa tub at this hotel.

Does ibis Styles Carcassonne La Cité feature a restaurant that includes a breakfast menu?

Yes, ibis Styles Carcassonne La Cité serves breakfast for a surcharge at Le Heaume. Please note that the dining venue will be closed between March 24 2025 and March 30 2025 (subject to change).

Will ibis Styles Carcassonne La Cité allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at ibis Styles Carcassonne La Cité for a fee of EUR 10.00 per pet, per day.

Does ibis Styles Carcassonne La Cité have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ibis Styles Carcassonne La Cité?

The closest major airport to ibis Styles Carcassonne La Cité is Carcassonne (CCF-Pays Cathare), which is 6.4 mi away (17 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.3 mi away.

Are there rooms with balconies at ibis Styles Carcassonne La Cité?

No, at ibis Styles Carcassonne La Cité, there aren't any guestrooms that list a balcony.

ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 726 reviews
Rating 8 - Good. 278 out of 726 reviews
Rating 6 - Okay. 44 out of 726 reviews
Rating 4 - Poor. 9 out of 726 reviews
Rating 2 - Terrible. 5 out of 726 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service
Within walking distance to Carsaconne. Limited dining opportunity……had to pre-book and then didn’t like the limited menu that was offered
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Carcassonne
Great hotel, good basic breakfast, five mins walk to medieval city.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was castle themed so the kids loved it. The staff were really helpful and kind.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short visit to old town Carcassonne
Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Stayed 1 night in Aug 2024

8/10 Good

Cristina

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Damp smell in bathroom, hair drier keeps tripping out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place’
Stayed 1 night in Oct 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to visit an amazing place
Clean hotel, nice pool, reasonably priced, very welcoming and helpful staff, 5 min walk to the medieval cité and 15 min walk to the centre with shops, cafes, etc. Our room was big enough, quiet and even looked into the ramparts - spent a couple of days from our 7 night stay at the hotel and next time I go back, I will definitely stay here again. If I had to make one suggestion to the hotel, it would be to put at least one vegetarian dish on the menu. The whole area may be big meat eaters, but that doesn’t mean every visitor is. In fact, if you are veggie then you will struggle here for options generally (can recommend Le Cachotier which is probably the only restaurant in Carcassonne with a vegan menu)
Stayed 7 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

JAMES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 3* hotel.
A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near Carcassone-Cite Medievale
Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Stayed 3 nights in Aug 2023

10/10 Excellent

Francis

Stayed 1 night in Jul 2023

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Stayed 1 night in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and accommodation. Good breakfast.
Stayed 2 nights in Jun 2023

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
The only restaurant near was the one inside the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023