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Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property
Suburban Cape Town hotel in Cape Town City Centre with a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Point of interest
Loft, 1 Bedroom, Non Smoking | Lounge | Serves breakfast, lunch, and dinner
Interior entrance
Loft, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
  • Bree Street
    2 min walk
  • Long Street
    4 min walk
  • Kloof Street
    5 min walk
  • Cape Town (CPT-Cape Town Intl.)
    22 min drive

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Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Mountain View

Room, 2 Twin Beds, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Loft, 1 Bedroom, Non Smoking

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Balcony

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Bedrooms, Non Smoking

Loft, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Loft, 2 Bedrooms, Non Smoking

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cape Town

Located in Cape Town City Centre, Protea Hotel Fire & Ice by Marriott Cape Town is adjacent to Bree Street and within a 10-minute walk of other popular attractions like Kloof Street. This 4-star hotel has 201 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Long Street - 4 min walk
  • Kloof Street - 5 min walk
  • Cape Town Stadium - 4 min drive
  • Cape Town Cruise Terminal - 4 min drive
  • Table Mountain - 7 min drive

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪Kloof Street House - ‬6 min walk
  • ‪Saggy Stone - ‬5 min walk
  • ‪Ciao Pizzeria - ‬4 min walk
  • ‪Best of Asia - ‬4 min walk
  • ‪Pizza Shed - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Suburban Cape Town hotel in Cape Town City Centre with a fitness center
At Protea Hotel Fire & Ice by Marriott Cape Town, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is ZAR 120 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 500 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and coffee/tea in a common area.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free newspapers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fire and Ice Restaurant
  • Hotel Bar and Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 500 per person (one-way)
  • Self parking fee: ZAR 120 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Are free cancellation options available at Protea Hotel Fire & Ice by Marriott Cape Town?

Protea Hotel Fire & Ice by Marriott Cape Town provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott Cape Town?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott Cape Town on Jan 2, 2025 start from $149.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Protea Hotel Fire & Ice by Marriott Cape Town?

This hotel is situated in Cape Town City Centre, just steps from Bree Street, and within a 10-minute walk of Long Street and Kloof Street. You'll also find Cape Town Cruise Terminal and Cape Town Stadium within a short drive.

Will I be able to park at Protea Hotel Fire & Ice by Marriott Cape Town?

Yes, parking is offered for ZAR 120 per night. Accessible parking is also available for guests.

Is there a spa available at Protea Hotel Fire & Ice by Marriott Cape Town?

Spa services at the hotel include sports massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Protea Hotel Fire & Ice by Marriott Cape Town feature a casino?

No, Protea Hotel Fire & Ice by Marriott Cape Town doesn't have a casino.

Will I find an indoor pool at Protea Hotel Fire & Ice by Marriott Cape Town?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Is Protea Hotel Fire & Ice by Marriott Cape Town a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Protea Hotel Fire & Ice by Marriott Cape Town?

No, this hotel doesn't have a spa tub.

Does Protea Hotel Fire & Ice by Marriott Cape Town feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice by Marriott Cape Town serves a full breakfast for a surcharge each morning at Fire and Ice Restaurant.

Does Protea Hotel Fire & Ice by Marriott Cape Town allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel Fire & Ice by Marriott Cape Town.

Does Protea Hotel Fire & Ice by Marriott Cape Town have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Protea Hotel Fire & Ice by Marriott Cape Town?

The closest major airport to Protea Hotel Fire & Ice by Marriott Cape Town is Cape Town Intl. Airport (CPT), which is 12.6 mi away (22 minutes by car).

Can I book a room with a balcony at Protea Hotel Fire & Ice by Marriott Cape Town?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 126 out of 358 reviews" "
Rating 8 - Good. 143 out of 358 reviews" "
Rating 6 - Okay. 50 out of 358 reviews" "
Rating 4 - Poor. 26 out of 358 reviews" "
Rating 2 - Terrible. 13 out of 358 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla

Traveled with group
Liked: Property conditions & facilities
Amazing Stay!
The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!
Stayed 6 nights in Mar 2024

8/10 Good

Wilma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire and Ice Hotel on "Fire".
After confirming 3 times that I wanted 2 rooms next to one another or closeby, I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.
Stayed 4 nights in Mar 2024

10/10 Excellent

Herman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Fire & Ice.
Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection.
Stayed 3 nights in Feb 2024

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and service was beyond!
Stayed 8 nights in Dec 2023

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
My stay is generally okay for anyone who will spend most of their time outdoors.The rooms are small though well designed with a flat screeen tv,fridge and hot kettle.The shower was great! The beds were comfortable but the pillows were terrible.They also do not have iron boxes incase you need one. It’s ideal for adventurous and younger individuals/couples I also didn’t like that they didn’t have curtains so sleeping past 5 am is impossible as the light comes right through! The location is great in a quiet place
Stayed 1 night in Dec 2023

8/10 Good

Oladipo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet place with a good vibe. Good for business and pleasure.
Stayed 6 nights in Dec 2023

10/10 Excellent

Janet

Stayed 1 night in Oct 2023

6/10 Okay

tiffany

Traveled with group
Great sleep
It was a great bed, room was last minute & not bad. Atmosphere was excellent! Price was right!
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Funeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It was the blessing weekend ever ❤️ Everything was perfect Your food Place Staff
Stayed 1 night in Sep 2023

10/10 Excellent

Keren-happuch

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 9 nights in Jul 2023

10/10 Excellent

uzoma

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is everything one looks for in a hotel. Their services are excellent. I would recommend it for anyone around that area.
Stayed 9 nights in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noise & Racket
While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.
Stayed 5 nights in Jun 2023

4/10 Poor

Katherine

The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else
Stayed 2 nights in Apr 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.

8/10 Good

Kevin

Liked: Cleanliness
Disliked: Staff & service
Solo Traveller - Frequent CT visitor
My seconded stay a Protea F&I but a much lesser experience than first time out. My room was above the nightclub. I'd no fridge on this occasion. The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred. The shower temperature control was non existant and risk being scalded. I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby. I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling. As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good. I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical. The location is great but on fence if I'd stsy again.
Stayed 6 nights in Apr 2023

10/10 Excellent

Hanania

Stayed 6 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond was very helpful
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller - 4 nights
Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.
Stayed 4 nights in Mar 2023

4/10 Poor

Steven

Traveled with partner
Disliked: Amenities
Strange hotel, small box room, bizarre design choices.
Stayed 2 nights in Feb 2023

8/10 Good

David

Stayed 1 night in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2023

10/10 Excellent

John

Stayed 3 nights in Jan 2023

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I have never net more friendly staff. From Reception, concierge, dining room, bellman etc. All were friendly and helpful. The facility is excellent as well. Tge only draw back us have to take taxi to waterfront where all the activies and resraurants are located.
Stayed 4 nights in Jan 2023