Residence Inn by Marriott Boston Downtown / South End

3.0 star property
Hotel with free breakfast, a quick walk to Northeastern University

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Exterior
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, stovetop, dishwasher
Free daily continental breakfast
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Breakfast included
  • Parking available
  • Pet friendly

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    8 min walk
  • Boston Medical Center
    12 min walk
  • Boston Museum of Fine Arts
    19 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    16 min drive

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Room options

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (View)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Boston

Located in South End, Residence Inn by Marriott Boston Downtown / South End is a leisurely stroll from popular sights such as Northeastern University and Boston Medical Center. This 3-star hotel has 135 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Northeastern University - 8 min walk
  • Boston Museum of Fine Arts - 19 min walk
  • Fenway Park - 3 min drive
  • Hynes Convention Center - 3 min drive
  • Boston Common - 4 min drive

Getting around

  • Boston Ruggles Station - 10 min walk
  • Massachusetts Ave. Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Slades Bar & Grill - ‬7 min walk
  • ‪Stop & Taste Pizza - ‬8 min walk
  • ‪Maxine's On Saint James - ‬10 min walk
  • ‪P&R Restaurant And Ice Cream Parlor - ‬8 min walk
  • ‪Toro - ‬8 min walk

About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with free breakfast, a quick walk to Northeastern University
At Residence Inn by Marriott Boston Downtown / South End, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 55.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a free grocery shopping service, and free newspapers.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchenettes, dining areas, and refrigerators are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0015490351.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Boston Downtown / South End?

Residence Inn by Marriott Boston Downtown / South End provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Boston Downtown / South End?

As of Dec 24, 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Boston Downtown / South End on Dec 26, 2024 start from $127.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Residence Inn by Marriott Boston Downtown / South End?

This hotel is situated in South End within a short 19-minute walk of Boston Museum of Fine Arts and also 17 minutes on foot from Boston Symphony Hall. You'll also find Copley Square and Fenway Park within a short drive.

Is there parking available at Residence Inn by Marriott Boston Downtown / South End?

Yes, secured valet parking is offered for USD 55.00 per night with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Residence Inn by Marriott Boston Downtown / South End feature a casino on the premises?

No, Residence Inn by Marriott Boston Downtown / South End doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Boston Downtown / South End?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Residence Inn by Marriott Boston Downtown / South End?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a bar and wedding services.

Does Residence Inn by Marriott Boston Downtown / South End have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Boston Downtown / South End have a restaurant that serves breakfast?

Residence Inn by Marriott Boston Downtown / South End offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Boston Downtown / South End allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Boston Downtown / South End for a fee of USD 100 per accommodation, per stay.

Does Residence Inn by Marriott Boston Downtown / South End have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn by Marriott Boston Downtown / South End?

The closest major airport to Residence Inn by Marriott Boston Downtown / South End is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 5.4 mi away (16 minutes by car). Another top airport is Logan International Airport (BOS), which is located 5.4 mi away (18-minute drive).

Are there rooms with balconies that I can book at Residence Inn by Marriott Boston Downtown / South End?

No, you won't find guestrooms with balconies at Residence Inn by Marriott Boston Downtown / South End.

Does Residence Inn by Marriott Boston Downtown / South End have a wedding venue?

Take advantage of the wedding venue at Residence Inn by Marriott Boston Downtown / South End if you plan to say "I do" during your trip.

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 903 reviews" "
Rating 8 - Good. 187 out of 903 reviews" "
Rating 6 - Okay. 66 out of 903 reviews" "
Rating 4 - Poor. 40 out of 903 reviews" "
Rating 2 - Terrible. 28 out of 903 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent breakfast, the room with a kitchen, blackout shades, the staff, and the grocery store across the street. Wonderful stay. Thank you!
Stayed 6 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Close to Amtrak as well as Brigham & Women's. Modern furnishings throughout. Safe pull in for ride share. Quiet with some traffic noise. Good security to entry and rooms. Spacious. Amazing hot water delivery and huge shower. Will stay again.
Stayed 3 nights in Sep 2024

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Decent room. The location isn’t great.i wouldn’t feel safe walking the area at night. The hotel valet is expensive and they didn’t advise us that there was alternative free parking. There are also hidden fees so read the small print. We stayed one night and on top of the room rate we paid they charged an additional $150 in fees. Beware.would not recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees especially Kevin,shiffon, Jennifer, and claudia. They made our stay so much more enjoyable. I would call them the best of the best!!!! Love to see them get a raise or some kind of recognition.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with family
Nice
Stayed 7 nights in Sep 2024

6/10 Okay

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Hotel was very nice. Room was excellent. But the area is loud. Not close to trains or subway, there is a bus stop though. Not many food options near by.
Stayed 7 nights in Sep 2024

6/10 Okay

SAURAV

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Liang

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities
The room is pretty large and the equipments are complete.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kathleen

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience at breakfast
Dear [Hotel Manager], I hope this message finds you well. I am writing to express my dissatisfaction with the breakfast experience during my recent stay at your hotel. Unfortunately, the service did not meet the standard expected, especially considering the hotel was fully booked. Throughout the breakfast service, many essential items were missing, including yogurt, porridge, and even plates. The delay in refilling these items was significant, and to make matters worse, there were no tea bags available. This level of service was extremely disappointing and did not reflect the expectations I had from a Residence Inn property. Given this mismanagement and the inconvenience caused, I kindly request that you credit my Marriott membership (#913222339) with 20,000 points as compensation for this unsatisfactory experience. Thank you for your attention to this matter, and I look forward to your prompt response. Best regards, Abhinav Lal
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

2/10 Terrible

Diana

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room constantly smelled like pot early in the morning and later in the evening. I complained to the front desk but it continued.
Stayed 2 nights in Sep 2024

10/10 Excellent

HARSH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Residence Inn by Marriott Boston Downtown / South End for college move-in weekend. The staff were so friendly, we appreciated their helpfulness! The room was very comfortable and very clean. We had a king suite with kitchen so we could warm up coffee and keep our leftovers or snacks in the refrigerator. On site included breakfast was good with standard items - waffles, yogurt, sausage, eggs, and pastries. Water pressure in the shower was great, almost too hard actually on the second floor, the shower head didn't spray uniformly but overall so much better than low water pressure! There was a little bit of street noise in the room but it is Boston after all. We relied on valet parking that was very convenient although not cheap at $55/night. The phone number to text to retrieve our car didn't work but when we went down the valet got our car very quickly since the lot is just adjacent to the hotel. Overall this is a great pick for visiting the Boston area and we will definitely book there again for future visits! The friendliness of staff, cleanliness, and convenience make it a worthwhile hotel for staying in Boston.
Stayed 2 nights in Sep 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Residence Inn Boston Downtown/South End was a pleasant experience. From the moment we arrived, we were greeted with a warm smile and friendly hospitality. The room was spacious, clean, and had everything we needed. The bed was very comfortable, ensuring a restful night's sleep. Although the breakfast buffet could have been more plentiful, with food, drinks, plates, and cutlery replenished more promptly, the overall positive experience outweighed this minor inconvenience. The hotel's location was ideal, with Northeastern University just a short walk away (the main reason for this trip). We never felt unsafe and we didn't see any homeless people or junkies hanging around the area. Overall, our experience at Residence Inn was great. We would recommend this hotel to anyone looking for a comfortable and enjoyable experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sabino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regularly use this hotel. I think this is a fabulous hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Ashis

Liked: Staff & service
Disliked: Property conditions & facilities
Sofa bed was not clean. House keeping not good
Stayed 3 nights in Aug 2024

10/10 Excellent

Rio

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Karla Samanta Garza, Del Rio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so kind and helpful.
Stayed 8 nights in Aug 2024