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4 Seasons at Beech Mountain

2.5 star property
Family-friendly aparthotel with fitness center and restaurant

Choose dates to view prices

Photo gallery for 4 Seasons at Beech Mountain

Lobby
Superior Suite, 1 Bedroom, Kitchenette | Terrace/patio
Exterior
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Full-size fridge, microwave, stovetop, dishwasher
Reviews
8.0

Very good

Popular amenities

  • Restaurant
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
608 Beech Mountain Pkwy, Banner Elk, NC, 28604
  • Popular LocationBeech Mountain Resort4 min drive
  • Popular LocationLand of Oz5 min drive
  • Popular LocationSugar Mountain Resort16 min drive
  • AirportTri-Cities, TN (TRI-Tri-Cities Regional)80 min drive

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Room options

View all photos for Standard Studio, Multiple Beds, Kitchenette

32-inch TV with cable channels, foosball, table tennis

Standard Studio, Multiple Beds, Kitchenette

8.2/10 Very Good
  • 350 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Panoramic Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Panoramic Suite, 1 Bedroom, Kitchenette

  • 650 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Ensuite

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio Suite, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Studio Suite, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • 350 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Kitchenette

Superior Suite, 1 Bedroom, Kitchenette | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Refrigerator & Microwave

  • 350 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Classic Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

8.6/10 Excellent
  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Bathtub

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Bathtub

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • 350 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Room, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio Suite, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Comfort Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 Bedroom, Kitchenette

Signature Suite, 1 Bedroom, Kitchenette | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Signature Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Mountain Lodge at Banner Elk
Pool
Breakfast included
Pet friendly
Parking included
8.6 out of 10, Excellent, (1003)
The price is $140
per night
$158 total
includes taxes & fees
Jun 20 - Jun 21
Best Western Mountain Lodge at Banner Elk

About the neighborhood

Banner Elk

Beech Mountain Resort is within a mile (2 km) of 4 Seasons at Beech Mountain, and other popular sites like Land of Oz are within a couple of miles (3 km). This 35-room aparthotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.
View more Aparthotels in Banner ElkOpens in a new window

What's nearby

  • Beech Mountain Resort - 4 min drive
  • Land of Oz - 5 min drive
  • Lees-McRae College - 6 min drive
  • Banner Elk Winery - 11 min drive
  • Sugar Mountain Resort - 16 min drive

Getting around

  • The preferred airport is Tri-Cities, TN (TRI-Tri-Cities Regional): 80-min drive, 57.4 mi/92.3 km.

Restaurants

  • Blind Elk Tap Room Banner Elk - 7 min drive
  • Banner Elk Cafe - 7 min drive
  • Bella's - 14 min drive
  • Bayou Smokehouse & Grill - 7 min drive
  • The Pedalin' Pig-Banner Elk - 16 min drive

About this property

Entire place

4 Seasons at Beech Mountain

Family-friendly aparthotel with fitness center and restaurant
At 4 Seasons at Beech Mountain, guests have access to a gym, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this family-friendly aparthotel include a computer station, an arcade/game room, and laundry facilities.
Each apartment is heated and features a kitchenette and space to spread out with a sitting area. Guests can expect to find free WiFi and a 32-inch TV with cable channels. Other standard amenities include a coffee maker, free local calls, and a ceiling fan.
Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Mi Jalisco Mexican Grill

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Alarm clock
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Air hockey on site
  • Arcade/game room on site
  • Billiards/pool table on site
  • Foosball table on site
  • Gym on site
  • Ski passes on site
  • Table tennis on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sledding nearby
  • Spelunking nearby
  • Water tubing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 35 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

4 Seasons Beech Mountain
4 Seasons Beech Mountain Banner Elk
4 Seasons Beech Mountain Hotel
4 Seasons Beech Mountain Hotel Banner Elk
4 Seasons Beech Mountain Condo Banner Elk
4 Seasons Beech Mountain Condo
4 Seasons at Beech Mountain Aparthotel
4 Seasons at Beech Mountain Banner Elk
4 Seasons at Beech Mountain Aparthotel Banner Elk

Frequently asked questions

Is free cancellation available at 4 Seasons at Beech Mountain?

4 Seasons at Beech Mountain provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at 4 Seasons at Beech Mountain?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at 4 Seasons at Beech Mountain on Jun 10, 2024 start from $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of 4 Seasons at Beech Mountain?

The positive reviews are in and guests enjoy the aparthotel's location in Banner Elk, which is close to Beech Mountain Resort and Sugar Mountain Resort. You'll also find Land of Oz and Buckeye Recreational Center within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does 4 Seasons at Beech Mountain feature a casino on the premises?

No, 4 Seasons at Beech Mountain doesn't have a casino.

Will I find an indoor pool at 4 Seasons at Beech Mountain?

No, there is no indoor pool at this aparthotel.

Is 4 Seasons at Beech Mountain good for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchenette as well as a bar and a restaurant.

Does 4 Seasons at Beech Mountain have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does 4 Seasons at Beech Mountain have a restaurant with a breakfast menu?

No, 4 Seasons at Beech Mountain doesn't have a restaurant that serves breakfast.

Will 4 Seasons at Beech Mountain allow pets to stay free of charge?

No, pets aren't allowed at 4 Seasons at Beech Mountain.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies that I can book at 4 Seasons at Beech Mountain?

Yes, some apartments at 4 Seasons at Beech Mountain offer a balcony and may feature mountain views.

4 Seasons at Beech Mountain Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 124 out of 356 reviews" "
Rating 8 - Good. 131 out of 356 reviews" "
Rating 6 - Okay. 60 out of 356 reviews" "
Rating 4 - Poor. 25 out of 356 reviews" "
Rating 2 - Terrible. 16 out of 356 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Milton

Stayed 2 nights in Mar 2024

6/10 Okay

RB

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was one of the most uncomfortable beds I have ever stayed on at a hotel or even an airbnb. The restaurant Mi Jalisco just added stress to our trip when we tried to eat there (that place deserves its own 1 star review). The shower heads were from the 80s. The door didn’t auto lock when you closed it. All in the place was clean and nice and roomy BUT with any comfort amenities. Like basic comfort sleeping or showering.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay, clean rooms and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Perfect for skiiers
The four seasons is a perfect skiers hotel. While the rooms are older, its location is great and had everything a tired skier needs. Very friendly people and a clean room with plenty of free parking and easy access to the room and a short drive to the slopes!
Stayed 1 night in Jan 2024

8/10 Good

Cliff Ariel

Traveled with family
Liked: Amenities
Very dated and old. Horrible mattress. Very kind staff and friendly. Close to everything though.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
4 Seasons Ski Weekend
We were on a two day ski trip at Beech Mountain and this is such a convenient place. After skiing all day, we returned to our room and then walked down the hall to dinner at Mi Jalisco. The room is spacious and comfortable. Will be back again.
Stayed 2 nights in Feb 2024

2/10 Terrible

Lauren

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room would have been fine if we hadn’t had a run in with bed bugs AFTER staff left for night. Desk person is there until 10pm. I noticed a single bug in my bed. Compared it to internet pictures and was almost certain it was a bedbug. Did a quick glance at mattress and didn’t see anything. Did not sleep the rest of the night on high alert though! Morning came and we really took the bed apart and to our horror, obvious bed bug signs were in both mattresses and more alive, crawling ones were found. We were informed that the room had been treated a few times and in disgusted they continue to put people in it if that’s the case.

2/10 Terrible

kate

Traveled with family
Disliked: Room comfort
Terrible Customer Service/ill prepared for weather
My family decided an overnight of skiing would be fun so we booked a night at the 4 Seasons at Beech Mountain. We loaded up the minivan and headed out. It snowed the day before (great for skiing, right?). The hotel sent us a lovely email about the best way to get there etc. They failed to indicate they do not plow their parking, it is up a hill and if you do not have chains or a 4 wheel drive you will not be able to park and will likely get stuck in the lot. When I went inside and told the person behind the desk that there was no parking. He pretty much said the plows are broken, nothing he could do and we would just have to deal. He did not offer an alternative for parking, a set of chains to borrow or even a place to purchase them. When I said there was no way we could stay there as we couldn't park and I wanted a refund, he told me there was nothing he could do because I booked through Hotels.com. When I called Hotels, com, they said they would reach out to the hotel. Apparently, the hotel never responded to their inquiries and I have yet to receive a refund or even a credit for another visit. What kind of hotel in a ski town doesn't plow their parking lot when it snows? or at least let incoming customers know that a 34 wheel drive or chains are required if you want to park. I couldn't be more disappointed with this entire experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Lovey Marshan D

Liked: Cleanliness, room comfort
Awesome
Very good stay! Check in was fast. Our room is spacious and it is stocked with kitchen supplies.
Stayed 2 nights in Jan 2024

2/10 Terrible

Leigha

Stayed 1 night in Jan 2024