Blue Ridge Mountains Vacation Packages

Staff was very nice, my room was very clean, I appreciate that because I like to sleep in clean sheets and walk on clean floors.

I did not like paying for parking but I did like the free EV charging.

Staying at the property was an OK experience. The breakfast was a bit subpar and the onsite laundry facilities were out of service.

The room was nice, a bit overpriced for what it is but nice. There were some things broken like the pocket door between bed and bath. We didn't have enough hot water for two showers and when I called to ask them to turn up the temp on the WH they told me to wait 45 minutes. The building was at the back of the property requiring a long and very steep drive. Several times driving around the property we got stuck behind a van unloading "very slow moving" people. Staff was friendly and helpful. The room was missing trash cans for which they brought only one fairly quickly. I was disappointed to find out the water park was an extra $25 per person although it was pictured in the photos. I contacted Orbitz and they referred me to the listing, far below in a long list of amenities where it says (surcharge) next to water park. We didn't do the water park as it looked like a big wet playground. I just searched up Westgate Resorts and find out it's really a timeshare with many deceived investors. The place makes much more sense to me now, owners have different prices from guests for everything. Didn't try the restaurants though from the menu it looked decent and reasonably priced. All in all, I wouldn't go back to any of their properties and am a bit disappointed that Orbitz CSR's just argued with me about the listing fine print. I regret supporting this timeshare business though the stay was decent, the bed was comfortable at least which is a big plus.