Blue Ridge Mountains Vacation Packages

The staff was nice but hotel was under renovation.

Although our stay here actually didn't occur I'll comment because of how well things were handled. There was a last minute change that had us without a room there for the first of two nights. The manager called me the morning of our scheduled check in telling me that the hotel did not have a room for the first night. I didn't know that could happen. The manager had already found another hotel that was only 2 blocks away and set that up for us. He also comp'ed the first day. We decided to stay at the new hotel for both nights for convience. We stopped by the Kellogg to meet the manager and say thank you for handling the situation so well.

Staff was great at check-in

Very easy to assess in the area

The first encounter was a bit offsetting, with a thick window separating the counter, and not able to understand through the 1" gap. Had I been a walk-in, I probably would have avoided. Truck noise was annoying, with backup beeps offering an unrequested alarm clock. Breakfast was frugal. Fine for a single night while passing through. Good bed and hot shower.