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Grand Hills Hotel & Spa

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hills Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Interior entrance
Bar (on property)
Lobby
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
Charkieh Main Road, Broumana, Matn, 1204
  • Souk Zalka
    11 min drive
  • Le Mall Sin El Fil
    13 min drive
  • ABC Dbayeh
    14 min drive
  • Beirut (BEY-Rafic Hariri Intl.)
    40 min drive

Room options

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Front of property

Al Bustan Hotel & Spa

Pool
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (102)
The price is $214
per night
$238 total
includes taxes & fees
Jan 5 - Jan 6
Al Bustan Hotel & Spa

About the neighborhood

Broumana

Grand Hills Hotel & Spa places you within a 15-minute drive of Waves Aqua Park and CityMall. This 164-room, 5-star hotel has 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Souk Zalka - 11 min drive
  • City Center Beirut - 14 min drive
  • Zaitunay Bay - 16 min drive
  • Hamra Street - 17 min drive
  • Jeita Grotto - 22 min drive

Getting around

  • Beirut-Rafic Hariri Intl. Airport (BEY) - 40 min drive

Restaurants

  • ‪Mounir Restaurant - ‬2 min drive
  • ‪Le Gargotier - ‬10 min walk
  • ‪Moods Pub - ‬7 min walk
  • ‪Ahwak By Abdel Wahab - ‬2 min drive
  • ‪Le Noir Chocolat - ‬5 min walk

About this property

Grand Hills Hotel & Spa

Luxury hotel with 4 restaurants and a full-service spa
Grand Hills Hotel & Spa features a full-service spa, an indoor pool, and an outdoor pool. Valet parking is USD 13.3 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include balconies, minibars, and free newspapers.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hills Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 13.30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 33 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pool Cafe

Things to do

  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 33 per person
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Valet parking fee: USD 13.3 per night
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana

Frequently asked questions

What can I see around Grand Hills Hotel & Spa?

This hotel is located in Broumana, close to Souk Zalka, ABC Dbayeh, and Marina Dbayeh. You'll also find Jeita Grotto and Le Mall Sin El Fil nearby.

Will I be able to park at Grand Hills Hotel & Spa?

Yes, valet parking is offered for USD 13.3 per night. Accessible parking is also available for guests.

Is a spa located at Grand Hills Hotel & Spa?

Grand Hills Spa is the hotel's spa and services include prenatal massages, hot stone massages, hydrotherapy, and couples treatments.

Does Grand Hills Hotel & Spa have a casino at the property?

No, Grand Hills Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grand Hills Hotel & Spa?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Grand Hills Hotel & Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Grand Hills Hotel & Spa?

Yes, this hotel has a spa tub.

Does Grand Hills Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Grand Hills Hotel & Spa has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Hills Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Hills Hotel & Spa.

Are there connecting rooms at Grand Hills Hotel & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Hills Hotel & Spa?

The closest major airport to Grand Hills Hotel & Spa is Beirut-Rafic Hariri Intl. Airport (BEY), which is 12.7 mi away (40 minutes by car).

Are there rooms with balconies at Grand Hills Hotel & Spa?

Yes, every guestroom at Grand Hills Hotel & Spa comes with a balcony with some featuring sea or garden views.

Does Grand Hills Hotel & Spa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hills Hotel & Spa.

Grand Hills Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Saseen, New Jersey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2019

10/10 Excellent

Elias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Disliked: Amenities
16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort as a whole is just amazing, the staff were very supportive
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Great property, but it has shortage of staff, the food at cafeteria is so bad.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and friendly receptionists. The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

2/10 Terrible

Wed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
frustration
Unfortunately ,the hotel did not provide me ted room mountain view .
Stayed 4 nights in Aug 2019

6/10 Okay

Abeer

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Wed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
Stayed 2 nights in Aug 2019

6/10 Okay

Yasser, Bakersfield ca

Traveled with family and small children
Liked: Staff & service, amenities
Locations Luxury ,big and swimming pool in great location
Stayed 8 nights in Jul 2019

8/10 Good

STS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever you raise a complaint the management tske it seriously and try to address it
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
Stayed 3 nights in Jul 2019

10/10 Excellent

hamida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
The view amazing from the room and the hotel located in prime location very recommended
Stayed 1 night in Jul 2019

6/10 Okay

FadiChaccour, Lebanon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee) Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019