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Grand Hotel Bansko

4.0 star property
Family-friendly Bansko hotel in Old Town Bansko with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Bansko

Reception
Lobby
Lobby
Minibar, in-room safe, blackout drapes, soundproofing
Sauna, spa tub, steam room, Turkish bath, body treatments, body wraps

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Glazne str, 5, Bansko, 2770
  • Holy Trinity Church
    9 min walk
  • Chapel of the Holy Virgin
    9 min walk
  • House Museum of Nikola Vaptsarov
    10 min walk

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Room options

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, blackout drapes, soundproofing

Apartment, 1 Bedroom

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing

Apartment, 2 Bedrooms

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Executive Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Balkan Jewel Resort, Trademark Collection by Wyndham

Pool
Hot Tub
Spa
Kids pool
8.6 out of 10, Excellent, (48)
The price is $129
per night
$141 total
includes taxes & fees
Jan 6 - Jan 7
The Balkan Jewel Resort, Trademark Collection by Wyndham

About the neighborhood

Bansko

Located in Old Town Bansko, Grand Hotel Bansko is within a 10-minute stroll of sights such as Holy Trinity Church and Chapel of the Holy Virgin. This 207-room, 4-star hotel has a full-service spa, a casino, and a restaurant.

What's nearby

  • Paisii Hilendarski Historical Center - 14 min walk
  • Bansko Ski Resort - 3 min drive
  • Vihren - 3 min drive
  • Bansko Gondola Lift - 3 min drive
  • Ski Bansko - 31 min drive

Getting around

  • Sofia Airport (SOF) - 136 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬13 min walk
  • ‪Яница - ‬8 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬14 min walk
  • ‪Орлово Гнездо - ‬9 min walk

About this property

Grand Hotel Bansko

Family-friendly Bansko hotel in Old Town Bansko with a full-service spa
Guests of Grand Hotel Bansko have access to a full-service spa, a casino, and an indoor pool. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have free toiletries, slippers, and bathrobes. Minibars, electric kettles, and free local calls are also available.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

Bulgarian, English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (BGN 10 per day)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Fan
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: BGN 10 per day (66 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Hotel Bansko Hotel
Grand Hotel Bansko Bansko
Grand Hotel Bansko Hotel Bansko
Grand Hotel Bansko All Inclusive

Frequently asked questions

Are free cancellation options available at Grand Hotel Bansko?

Grand Hotel Bansko offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do around Grand Hotel Bansko?

This hotel is situated in Old Town Bansko within a 10-minute walk of Holy Trinity Church, Chapel of the Holy Virgin, and House Museum of Nikola Vaptsarov. You'll also find Paisii Hilendarski Historical Center and Museum of Otets Paisii Hilendarski less than a mile away.

Will I be able to park at Grand Hotel Bansko?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Grand Hotel Bansko?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does Grand Hotel Bansko feature a casino at the property?

Yes, Grand Hotel Bansko has a casino.

Is there an indoor pool at Grand Hotel Bansko?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Grand Hotel Bansko?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Grand Hotel Bansko?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Hotel Bansko have a restaurant with a breakfast menu?

No, Grand Hotel Bansko doesn't have a restaurant that serves breakfast.

Does Grand Hotel Bansko allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Bansko.

Does Grand Hotel Bansko have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Grand Hotel Bansko?

No, there aren't any guestrooms with balconies at Grand Hotel Bansko.

Grand Hotel Bansko Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.0/10

Cleanliness

5.2/10

Staff & service

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Gorjan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I was pleasantly surprised by the hotel. Recommend.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Trying to be posh, but isn’t working for them!
We have reserved a deluxe room with one queen bed and 1 sofa bed. This has been stated on our confirmation email of the type of room . Once we have arrived, the receptionist gave us a standard room. Which looked nothing like what we have reserved. Going back to the reception and mentioned that we booked deluxe not standard. The guy tried to make excuses stating that each room is different. However, it was very obvious that this isn’t a deluxe room by judging from the size of the room and the size of the bed. It was frustrating how he was giving all sort of excuses as if we are stupid and don’t know the difference. After everything , we got the deluxe room but with no sofa bed and it was stated in our reservation. At this point I had bad impression already didn’t want to make the situation worse so we just accepted the second room . The all inclusive service was quite frustrating. Cocktail wise , all they offered was the sex on the beach and tequila sunrise. For some unknown reason , they didn’t want to make other cocktails. Therefore the whole cocktail menu seemed very limited. The buffet food was great with variety of foods that were well prepared. Drink wise from the machines were very cheap and watery. The spa itself was very good , had a lot of spa rooms and space. The cleanliness was on point. Mini fridge bar in the room was quite empty, we finished all the drinks in one night. The next day and the day after nobody refilled the fridge.
Stayed 2 nights in Sep 2021

4/10 Poor

Reha

Traveled with group
Disliked: Staff & service
Doesn't worth the name
Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars
Stayed 1 night in Dec 2024

2/10 Terrible

Emil

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
WAARDELOOS HOTEL
Nooit zo slecht gehad, bij het zwembad moest voor de drankjes betaald worden, terwijl het een all inclusief boeking was, onvriendelijk en arrogant personeel. Volgende dag zijn we weggegaan door ontevredenheid. Nooi meer!
Stayed 2 nights in Aug 2019