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Charltons Banff

3.0 star property
Banff hotel in Uptown District with an indoor pool and a spa tub

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff Legacy Trail
    13 min walk
  • Banff, AB (YBA)
    4 min drive

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Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
Exterior
Banff Rocky Mountain Resort
Pool
Hot Tub
Pet friendly
Parking included
7.8 out of 10, Good, (1970)
The price is $92
per night
$102 total
includes taxes & fees
Dec 2 - Dec 3
Banff Rocky Mountain Resort

About the neighborhood

Banff

Located in Uptown District, Charltons Banff is adjacent to Victoria Glacier and a short stroll from Banff National Park Information Centre. This 65-room, 3-star hotel has an indoor pool along with free in-room WiFi and a spa tub.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.6 miles
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.6 miles
  • Banff Centre for Arts and Creativity - 15 min walk - 0.8 miles
  • Tunnel Mountain - 5 min drive - 1.3 miles
  • Upper Hot Springs - 9 min drive - 3.3 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Banff hotel in Uptown District with an indoor pool and a spa tub
Charltons Banff offers an indoor pool, free WiFi in public areas, and a spa tub. Self parking is available for CAD 15.70 per night. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include free use of bicycles, a terrace, and a water dispenser.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

What's there to do near Charltons Banff?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

How much does it cost to stay at Charltons Banff?

As of Nov 18, 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on Nov 28, 2024 start from $98.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Charltons Banff?

Yes, parking is offered for CAD 15.70 per night with in/out privileges.

Does Charltons Banff feature a casino on the premises?

No, Charltons Banff doesn't have a casino.

Is there an indoor pool at Charltons Banff?

Yes, this hotel has an indoor pool along with a spa tub. Note though that pool facilities will be unavailable from October 25 2024 until December 31 2024 (subject to change).

What do couples enjoy most about Charltons Banff?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as an indoor pool.

Are there hot tubs at Charltons Banff?

Yes, this hotel has a spa tub.

Does Charltons Banff have a restaurant with a breakfast menu?

No, Charltons Banff doesn't have a restaurant that serves breakfast.

Does Charltons Banff allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Charltons Banff for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Charltons Banff?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Charltons Banff?

No, there aren't any guestrooms with balconies at Charltons Banff.

Reviews

8.2

Very Good

Rating 10 - Excellent. 412 out of 1008 reviews" "
Rating 8 - Good. 351 out of 1008 reviews" "
Rating 6 - Okay. 135 out of 1008 reviews" "
Rating 4 - Poor. 72 out of 1008 reviews" "
Rating 2 - Terrible. 38 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jung Mee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and quiet. I had a comfortable stay here!
Stayed 3 nights in Sep 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, dirty, smelled musty, soap provided had mold growing on it. No space for any luggage. Location was decent to downtown but dark dingy room, tiny lobby, and overall desperate need of renovation. Smokers allowed to smoke anywhere on property making the already limited outdoor space undesirable even though they say smoke free property. Not worth money.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent!! Very spacious. I enjoyed the view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandan

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was easy, the staff are helpful and knowledgable, spacious and nice clean room, great shower water pressure and convenient location!
Stayed 1 night in Aug 2024

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location, quaint, our room was older style decore but overall i have no complaints. The guy at the front desk was awesome 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ann-Marie

Traveled with family
Excellent location, easy walk to restaurants. Our room was clean and comfortable, a bit small. The pool and hot tub were nice. The hotel is a bit tired but perfectly adequate if you’re planning in being out all day.
Stayed 3 nights in Aug 2024

8/10 Good

Chel

Stayed 3 nights in Aug 2024

4/10 Poor

SUSAN, ANAHEIM

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
With a $400/night, the rooms needs to be at list clean and new. The carpet looks like it's 50 years old. Need to be totally renovated. I was sneezing everytime I was in the room. Not worth it. We were all upset and disgusted with the room. Would not recommend to anyone.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Wet carpet and sockets didn’t all work.
Had to move rooms after 24 hours due to a very wet carpet that made you slip when walking in the kitchen area. This also made the room smell damp. The new room had a double bed with one side up against a wall so made getting in and out difficult and had no side table to put phone and belongings on. It was a same as the first room was good but had a wet carpet. Not all the sockets for phone chargers worked in the second room and as a family of four with lots of electronics to charge- this was slightly frustrating. Positives: they did move us to a new room when we informed them of wet carpet. Good pool for the kids to play in. Plenty of parking. Good value overall. About 15 min walk from main Banff.
Stayed 4 nights in Aug 2024

8/10 Good

Luisa, Ringwood North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit further away from downtown than expected but an easy 15 min walk. Room was comfortable but a bit dated and unusual that the loft air conditioner control was locked away. Complimentary bikes were not very good ones.
Stayed 5 nights in Aug 2024

8/10 Good

Eileen

Traveled with family
Liked: Staff & service
It was a good experience staying at this hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stay.
We had a room with kitchenette- very convenient for the few refrigerated items you may have. Great pool and hot tub. Easy check-in and was given pointers for our stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Deepak

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's not bad per se but at over $500 a night, I expected WAY WAY WAY WAY WAY more. At best, this would be a $29.99/night motel on the side of a deserted highway. I would never go back at this price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in updated hotel
Great spot. No direct breakfast on site but places to walk to. For families it would be nice to have something to grab and go to make it easier for hiking and exploring. Parking was $15 a day. The bus to town was $2 per adult. Rooms updated and having a one bedroom is clutch with two small kids.
Stayed 3 nights in Jul 2024

10/10 Excellent

Huixin

Stayed 1 night in Jul 2024

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service
Suites are dated but in pretty good condition. Room was good value. We had a suite with the bed in a loft- this would be hard for someone with mobility issues
Stayed 3 nights in May 2024

8/10 Good

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions were easy parking. Check in was a breeze and our room was ready 30 minutes early. The trip with the luggage cart to the room was a bit tricky however we managed and no issue. The room was newly renovated, lots of space , high ceilings and very comfortable for a family of 4. Pool and hot tub we're also great to use, not overly busy. Hotel was very close to all the shopping and restaurants that are downtown Banff. Wouldn't hesitate to stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Comfortable beds.
Only complaints would be the air conditioner was in the two bed room leaving the single bed room without air conditioning and there wasn’t really anywhere to sit comfortably, just the beds and high kitchen chairs. Bathroom door screeched when closing but it was fixed well and promptly when we reported it!
Stayed 2 nights in Jul 2024

6/10 Okay

Amandeep

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a great stay at Charltons Banff. Room was clean and the maintenance staff did a great job. The only thing we did not like was the attitude and the tardiness of the person at the reception (Vardan). He was clearly trying to avoid answering any question about the delay in check-in and was very rude/ callous towards the other hotel employees who needed his assistance at our check-in time. Please hire people who have the right attitude for customer service.
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very old not renovated property, no sound proofing, parking is additional price.
Stayed 3 nights in May 2024

6/10 Okay

pete

Traveled with partner
Room cleaning was very late in the day (3-5). front desk helpfulness ran from average to very good
Stayed 5 nights in Jul 2024