Charltons Banff

3.0 star property
Hotel in Banff with an indoor pool and a hot tub

Choose dates to view prices

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Banff Centre for Arts and Creativity
    ‪15 min walk‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Uptown District, Charltons Banff is a leisurely stroll from popular sights such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 65-room, 3-star hotel has an indoor pool along with free in-room WiFi and a hot tub.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.6 miles
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.6 miles
  • Banff Centre for Arts and Creativity - 15 min walk - 0.8 miles
  • Tunnel Mountain - 5 min drive - 1.3 miles
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 1.9 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel in Banff with an indoor pool and a hot tub
Charltons Banff offers an indoor pool, free WiFi in public areas, and a hot tub. Self parking is available for CAD 15.70 per night. Front-desk staff can assist with luggage storage and securing valuables. Additional amenities include free use of bicycles, a terrace, and a water dispenser.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards.
An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

What's there to do near Charltons Banff?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

How much does it cost to stay at Charltons Banff?

As of Apr 1, 2025, prices found for a 1-night stay for 2 adults at Charltons Banff on Apr 10, 2025 start from $125.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Charltons Banff?

Yes, parking is offered for CAD 15.70 per night with in/out privileges.

Does Charltons Banff feature a casino on the premises?

No, Charltons Banff doesn't have a casino.

Is there an indoor pool at Charltons Banff?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from March 26 2025 until December 31 2025 (subject to change).

Is Charltons Banff good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as an indoor pool.

Are there hot tubs at Charltons Banff?

Yes, this hotel has a spa tub.

Does Charltons Banff have a restaurant with a breakfast menu?

No, Charltons Banff doesn't have a restaurant that serves breakfast.

Does Charltons Banff allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Charltons Banff for a fee of CAD 25 per pet, per night.

Are there connecting rooms at Charltons Banff?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Charltons Banff?

No, there aren't any guestrooms with balconies at Charltons Banff.

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1198 reviews
Rating 8 - Good. 415 out of 1198 reviews
Rating 6 - Okay. 171 out of 1198 reviews
Rating 4 - Poor. 82 out of 1198 reviews
Rating 2 - Terrible. 45 out of 1198 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very convenient, close to downtown. Had to pay for on site parking which I wasn’t aware of ahead of time.
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place nice views and great walking nearby…room location was quiet too!
Stayed 1 night in Dec 2024

8/10 Good

Hanzel

Stayed 5 nights in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin person was very helpful and made sure we were set up for a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and view for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They didn’t clean our room, just one day
Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent with the entire Banff Ave area in comfortable walking distance. But the lack of elevator access when the lobby is closed is frustrating.
Stayed 2 nights in Dec 2024

8/10 Good

Ana Carolina, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff is friendly, pool had just opened from renovations, it's pretty good. The only thing is that you have to "go outside" as the corridors to the rooms are open - so be prepared on cold days. We stayed in the room with a kitchenette, which is convenient, but room is a bit outdated. Parking is under the building, also convenient, but paid extra. Location is good
Stayed 2 nights in Dec 2024

4/10 Poor

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not great
Cleanliness was fine. Most importantly I was not happy about having to pay $15 for parking, first time I've ever had to pay an extra parking fee at a hotel, and it was not mentioned in the price when booking and that's very dishonest, also $50 for breakfast down the road at another hotel when most offer a free breakfast.
Stayed 1 night in Dec 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good experience for the price. Plus the charge for outside parking. Decided to stay in the loft bedroom, severely outdated plus the noise from one of the adjoining units. The only reason I would stay here again is if there was a storm and no other place to stay. Save your money, go somewhere else
Stayed 1 night in Dec 2024

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! And the views are so beautiful. Stayed for 2 days with our family.
Stayed 1 night in Dec 2024

6/10 Okay

Low

Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly Room was clean. We were in an updated room. It was very nice Nice big room
Stayed 1 night in Dec 2024

10/10 Excellent

Zhizhong

Stayed 2 nights in Dec 2024

8/10 Good

Marie Veronique

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting that parking fees will not be included with the hotel stay (not even covered and heated) had to pay per day.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhaoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a storage room for snowboard and ski which is nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Geordie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an extra fee, but location and amenities are worth the price. Would consider staying here again if I'm in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jo-Anne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 queen beds and got 2 double beds. Wasnt too bad though.
Stayed 1 night in Dec 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at Charltons Banff! The loft room was great. Our mini fridge did not work when we arrived but we notified the front & they switched the mini fridge within the hour. Overall great service & stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing service. Lighting was an issue which was a bit irritating. Older building but amazing to have a kitchenette and the customer service was top notch. Definitely recommend for the price.
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that it was $15 per night for parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Niobe

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

kyle

Traveled with group
Liked: Cleanliness, staff & service
Nicely renovated rooms
Stayed 1 night in Dec 2024