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M Social Auckland

4.5 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for M Social Auckland

Terrace/patio
Exterior
Suite (with access to The Lounge) | View from room
Lobby
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 2 Twin Beds (Social)

View from room

Room, 2 Twin Beds (Social)

  • Harbor view
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds (Social View)

Room amenity

Room, 2 Double Beds (Social View)

  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

  • Harbor view
  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Social View)

View from room

Room, 1 King Bed (Social View)

  • Harbor view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (with access to The Lounge)

Suite (with access to The Lounge) | In-room safe, desk, laptop workspace, blackout drapes

Suite (with access to The Lounge)

  • Harbor view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Social View)

View from room

Room, 1 King Bed (Social View)

  • Harbor view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Social View)

Room amenity

Room, 2 Twin Beds (Social View)

  • Harbor view
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Social)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds (Social)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Social)

Room, 1 King Bed (Social) | View from room

Room, 1 King Bed (Social)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout drapes

Social King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout drapes

Social View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin XL

  • Sleeps 3
  • 2 Double Beds

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin XL Room

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, M Social Auckland is next to popular attractions like Princes Wharf and New Zealand Maritime Museum. This 190-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Princes Wharf - 2 min walk - 0.1 miles
  • Auckland Ferry Terminal - 2 min walk - 0.2 miles
  • Queen Street Shopping District - 4 min walk - 0.3 miles
  • Sky Tower - 10 min walk - 0.6 miles
  • Spark Arena - 15 min walk - 0.8 miles

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk
  • ‪Honest Chocolat - ‬3 min walk

About this property

M Social Auckland

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
At M Social Auckland, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for NZD 45.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.
49-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Are free cancellation options available at M Social Auckland?

M Social Auckland offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at M Social Auckland?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at M Social Auckland on May 4, 2025 start from $133.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around M Social Auckland?

This hotel is situated in Auckland Central Business District, just steps from Princes Wharf and Auckland Ferry Terminal, and within a short walk of Sky Tower. You'll also find Queens Wharf and Queen Street Shopping District less than a mile away.

Is there parking available at M Social Auckland?

Yes, covered valet parking is offered for NZD 45.00 per night. Electric car charging and bicycle parking are also available.

Does M Social Auckland include a casino at the property?

No, M Social Auckland doesn't have a casino.

Will I find an indoor pool at M Social Auckland?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at M Social Auckland?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Are there hot tubs at M Social Auckland?

No, this hotel doesn't have a spa tub.

Does M Social Auckland have a restaurant that serves breakfast?

Yes, M Social Auckland serves a cooked-to-order breakfast for a surcharge each morning at Beast & Butterflies.

Does M Social Auckland allow pets to stay for free?

No, pets aren't allowed at M Social Auckland though service animals are welcome.

Does M Social Auckland have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from M Social Auckland?

The closest major airport to M Social Auckland is Auckland Intl. Airport (AKL), which is 14.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at M Social Auckland?

No, you won't find guestrooms with balconies at M Social Auckland.

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 966 out of 1125 reviews
Rating 8 - Good. 130 out of 1125 reviews
Rating 6 - Okay. 17 out of 1125 reviews
Rating 4 - Poor. 10 out of 1125 reviews
Rating 2 - Terrible. 2 out of 1125 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us to start our cruise.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the ideal property to catch our Norwegian Cruise. We could see our cruise ship parked right from our window. We were treated with grace and kindness. I would highly recommend staying at this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auckland

Great location, amazing view, helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with partner
Hotel is strategically centrally located across the street from the harbor within easy walking access to Fuller’s 360 ferry to Waiheke Island as well as to a plethora of restaurants and shopping opportunities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Great Reno on this iconic hotel plus awesome location
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Helen G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Power adaptors were available. Rooms are small. Location is great for walking to Maritime Museum and restaurants. Fun, artsy vibe.
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern clean hotel. Right in the heart of the harbour which is why we booked here for one night. Room had view of the harbour and marina. Friendly staff and great amenities. Popular bar restaurant at the entrance. We aprled in the council parking at the back of the hotel which has a stair well to the front of the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view of the harbor.
Stayed 2 nights in Jan 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy P.

Traveled with group
Liked: Amenities
We stayed two days after our cruise trip. The location is excellent for us to get off the ship and walk over to the hotel. Shopping and restaurants are all around the area. The staff at the hotel were friendly and helpful. We enjoyed our stay a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, quiet, attentive, staff, great breakfast. However, it looks like it could use some paint. The water temperature in the shower fluctuated quite a bit, which is annoying. It would get real cold and then it would get real hot.
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Great location. And modern facilities wonderful bedding
Stayed 1 night in Jan 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene, Appleton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel overlooks the Auckland harbor. Lovely view. I’m not sure if all rooms face the harbor or was this a VIP upgrade??
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

8/10 Good

Robert, Abita Springs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location especially if you are going or coming from a cruise. The numerous ferries can take you to many other areas of Auckland including some islands.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!!

Perfect - love this place- great staff and great location. Food was excellent
Stayed 4 nights in Dec 2024

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