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M Social Auckland

4.5 star property
Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness center
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for M Social Auckland

Terrace/patio
Exterior
Harbour Suite View Inclusions Galore | View from room
Daily cooked-to-order breakfast for a fee
Eco-friendly toiletries, hair dryer, bathrobes, slippers

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    2 min walk
  • New Zealand Maritime Museum
    2 min walk
  • Auckland Ferry Terminal
    2 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore | In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite View Inclusions Galore

  • 624 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout drapes

Social Twin

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social King

Social King | View from room

Social King

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed
Front of property
The Grand by SkyCity
Pool
Spa
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1258)
The price is $201
per night
$231 total
includes taxes & fees
Nov 19 - Nov 20
The Grand by SkyCity

About the neighborhood

Auckland

Located in Auckland Central Business District, M Social Auckland is next to popular attractions like Princes Wharf and New Zealand Maritime Museum. This 190-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 2 min walk
  • Queen Street Shopping District - 4 min walk
  • Sky Tower - 10 min walk
  • Spark Arena - 15 min walk

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 9 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Provedor - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Honest Chocolat - ‬3 min walk

About this property

M Social Auckland

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness center
At M Social Auckland, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for NZD 45.00 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and laundry facilities.
49-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Are free cancellation options available at M Social Auckland?

M Social Auckland offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do around M Social Auckland?

This hotel is situated in Auckland Central Business District, just steps from Auckland Ferry Terminal and Princes Wharf, and within a short walk of Sky Tower. You'll also find Queens Wharf and Queen Street Shopping District less than a mile away.

Is there parking available at M Social Auckland?

Yes, covered valet parking is offered for NZD 45.00 per night. Electric car charging and bicycle parking are also available.

Does M Social Auckland include a casino at the property?

No, M Social Auckland doesn't have a casino.

Will I find an indoor pool at M Social Auckland?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at M Social Auckland?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Does M Social Auckland have a hot tub?

No, this hotel doesn't have a spa tub.

Does M Social Auckland have a restaurant that serves breakfast?

Yes, M Social Auckland serves a cooked-to-order breakfast for a surcharge each morning at Beast & Butterflies.

Does M Social Auckland allow pets to stay for free?

No, pets aren't allowed at M Social Auckland though service animals are welcome.

Does M Social Auckland have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from M Social Auckland?

The closest major airport to M Social Auckland is Auckland Intl. Airport (AKL), which is 14.5 mi away (28 minutes by car).

Can I book a room with a balcony at M Social Auckland?

No, you won't find guestrooms with balconies at M Social Auckland.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 841 out of 999 reviews" "
Rating 8 - Good. 125 out of 999 reviews" "
Rating 6 - Okay. 20 out of 999 reviews" "
Rating 4 - Poor. 10 out of 999 reviews" "
Rating 2 - Terrible. 3 out of 999 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and welcoming staff. Lovely room - clean and tidy. Staff went out of their way to make our stay welcome and enjoyable.
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

James, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a fantastic location. The staff was responsive and helpful. Our room had a great harbor view and was very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Himal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tania

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
L hôtel est bien situé, près de bons restaurants, des commerces, des ferries pour Waiheke. 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Regan

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view , was very fancy , room was clean and very well taken care of. Room Service was spot on , Staff was very friendly and approachable. Definitely 10/10 , will definitely come back again 😃.
Stayed 1 night in Jul 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Staff was great , lovely rooms great food and service . Will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay I have had at a hotel in a while. They go the extra mile and provide quality service. Definitely will be returning.
Stayed 2 nights in Jul 2024

6/10 Okay

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. We are VIP members, because we book and stay at lot's of the best hotels in Auckland. Main issues we had is on both the last 2 times we have stayed at M Social and on both occasion's when we checked in I told the staff we don't drink alcohol and if the mocktail alcohol free cocktails are part of VIP and they said yes. On both occasion's when we go to get them during the day they said no we have to drink alcohol and mocktails are not part of it? This is very uncomfortable and embarrassing so what should be a nice experience with my family turns into a hassle. Not everyone drinks alcohol. Also $40 each for breakfast is very high, The Grand was half the price for an amazing breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stoked to extend my stay at M Social. Start your day with one of the best hotel breakfasts in town, then check your list of sites to experience museums, neighborhoods, food, shopping, and beautiful sites of Auckland. I even managed to get some work done... Everything you need for a a work or pleasure trip was included in the stay. Impressed!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very wonderful experience, the staff is very knowledgeable and hospitality is 5 stars. The inclusions gallore are so wonderful to add in this is hands down the best breakfast I've experienced in a hospitality/ hotel brand. Amazing. Extended my stay because I couldn't leave! Too good. Thank you M. social staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven't stayed since prior to covid. The hotel was unavailable to public for some time being used as a covid isolation facility. Pleased to say the stay is on par with pre covid visits and will book again.
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay in Auckland
Stayed 4 nights in Jul 2024

10/10 Excellent

Krish

Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and amenities.
This was our second stay and we enjoyed it again. The service at M Social is what elevates it above other similar properties. All staff are friendly . The room is comfortable with all the amenities you expect in a 5 star property. We had dinner in the restaurant and the food was delicious. Likewise the breakfast was first rate. Would stay again and recommend to others.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plce
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost too Insta-Ready to Function
This hotel is really great. Located on the waterfront in the CBD, it's wickedly-easy to get here from the Britomat rail stop, bus lines, or ferry terminal. Close to lots of dining options and nightlife, and just a short uphill walk from the Sky Tower. Staff was pleasant, responsive, and helpful. Rooms are well-appointed and with great views. The only real odd thing is that the place is almost insisting on being Instagramable, which somehow detracts from the experience. When everything seems ready for the Gram, it's less a hotel and more an experience, perhaps? But it was a great price, clean, and comfortable. Would definitely stay here again.
Stayed 2 nights in Jun 2024