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M Social Auckland

4.5 star property
Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for M Social Auckland

Terrace/patio
Breakfast and dinner served, local cuisine
Harbour Suite View Inclusions Galore | View from room
Lounge
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • New Zealand Maritime Museum
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
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Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore | In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite View Inclusions Galore

  • 624 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout drapes

Social Twin

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Social King

Social King | View from room

Social King

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout drapes

Social King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout drapes

Social View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin XL

  • Sleeps 3
  • 2 Double Beds

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin XL Room

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, M Social Auckland is next to popular attractions like Princes Wharf and New Zealand Maritime Museum. This 190-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 2 min walk
  • Queen Street Shopping District - 4 min walk
  • Sky Tower - 10 min walk
  • Spark Arena - 15 min walk

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬3 min walk
  • ‪Provedor - ‬2 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Monsoon Poon - ‬2 min walk

About this property

M Social Auckland

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness center
At M Social Auckland, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for NZD 45.00 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a business center, and laundry facilities.
49-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Are free cancellation options available at M Social Auckland?

M Social Auckland offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at M Social Auckland?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at M Social Auckland on Mar 9, 2025 start from $162.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around M Social Auckland?

This hotel is situated in Auckland Central Business District, just steps from Princes Wharf and Auckland Ferry Terminal, and within a short walk of Sky Tower. You'll also find Queen Street Shopping District and SkyCity Casino less than a mile away.

Is parking available on site at M Social Auckland?

Yes, covered valet parking is offered for NZD 45.00 per night. Electric car charging and bicycle parking are also available.

Does M Social Auckland include a casino at the property?

No, M Social Auckland doesn't have a casino.

Will I find an indoor pool at M Social Auckland?

No, there is no indoor pool at this hotel.

Is M Social Auckland a good place to stay for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Are there hot tubs at M Social Auckland?

No, this hotel doesn't have a spa tub.

Does M Social Auckland have a restaurant that serves breakfast?

Yes, M Social Auckland serves a cooked-to-order breakfast for a surcharge each morning at Beast & Butterflies.

Does M Social Auckland allow pets to stay for free?

No, pets aren't allowed at M Social Auckland though service animals are welcome.

Are there connecting rooms at M Social Auckland?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from M Social Auckland?

The closest major airport to M Social Auckland is Auckland Intl. Airport (AKL), which is 14.5 mi away (28 minutes by car).

Are there rooms with balconies that I can book at M Social Auckland?

No, there aren't any guestrooms with balconies at M Social Auckland.

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 903 out of 1056 reviews
Rating 8 - Good. 125 out of 1056 reviews
Rating 6 - Okay. 17 out of 1056 reviews
Rating 4 - Poor. 9 out of 1056 reviews
Rating 2 - Terrible. 2 out of 1056 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, for shops, transport and nightlife. Great if you are going to a concert. Clean, looks like its recently refurbished
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Orillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Damian

Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to discover a happy hour and festive atmosphere which was nice for a solo traveler. I stayed put for dinner as it was bucketing rain and had breakfast before setting off for the day and heading to the airport! The room was wonderful and the bed very comfortable. I appreciated the bathroom low light to navigate in the night! M Social will definitely be on my travel planning radar for future trips!
Stayed 1 night in Oct 2024

10/10 Excellent

BILL

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything about our stay was excellent. The room, the view, the service.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahsan Ali Qadir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Peta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the front desk who allowed us to check in hours early when we turned up wet through from the rain. Helpfully explained all benefits of staying at this property and were quick to sort out a flickering light late at night. We will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel all over the world for work and vacation and I was very happily surprised at the level of service and quality of hotel room.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Always a great stay at M Social Quay Street. Beds are so comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and welcoming staff
Lovely welcoming staff. Vy was so kind and helpful. Great room and lovely stay. Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic experience. Friendly and professional team, nothing was a problem. Haru the robot waiter was a cool encounter. Great, fresh and bright room full of what you need for a quick stay. Close to eateries and venues either side. Will come back again.
Stayed 1 night in Nov 2024

10/10 Excellent

nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb 👍
Stayed 3 nights in Nov 2024

10/10 Excellent

Joel

Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints! We arrived early after the long flight from Minnesota, and they let us check in early because the room was already ready. Off to a great start for our two weeks in New Zealand. Location is great for a relaxing walk around the viaducts, good restaurants (particularly enjoyed breakfast at Giraffe), a large park, playground for the kiddo. Might check out the maritime museum before we head out to explore the rest of the country via campervan. Service at M Social was fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

Sven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for downtown harbour location
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the M Social for all the things I highlighted. The Staff was very helpful and made recommendations on what to see in the City which we apprecited when you only have a few days to enjoy it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The entire hotel staff were very polite and accommodating, and the location was very conveniently located. We will be staying at this hotel on our next visit to Auckland.
Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, amenities
Pros: Great location, spotlessly clean, everything you need facilities wise. Loved that there’s 24hr room service options. Cons: soundproofing is terrible -lying in bed I could hear the room on one side as they had loud conversations, and on the other side I could hear them whenever they used the bathroom. Didn’t feel very private as a result.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shower. Movie channel. Clean and modern. On site parking. Easy arrival and departure. Gave us a water bottle in the car on departure and a complimentary drink on arrival - nice touches.
Stayed 1 night in Oct 2024

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, loved the view. The service was excellent and the food at Butterflies and Beast was to die for. We were very happy.
Stayed 1 night in Oct 2024

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