InterContinental Auckland, an IHG Hotel

5.0 star property
Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Auckland, an IHG Hotel

Club Suite, 1 Bedroom, Accessible Bathtub, Harbor View | View from room
Exterior
Exterior
Exterior
Club Suite, 1 Bedroom, Accessible Bathtub, Harbor View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Queens Wharf
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

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Room options

Club Suite, 1 Bedroom, Accessible Bathtub, City View

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbor View

  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub, Harbor View

  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible Bathtub, Harbor View

  • 581 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Accessible Bathtub, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom, Accessible Bathtub, Club Lounge Access

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Accessible Bathtub, Harbor View

  • 807 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, InterContinental Auckland, an IHG Hotel is next to popular attractions like Commercial Bay and Auckland Ferry Terminal. This 139-room, 5-star hotel has a restaurant, free in-room WiFi, and a gym. Centrally located in Auckland, the hotel is connected to a shopping center and also a short walk from Princes Wharf and Spark Arena.

What's nearby

  • Auckland Ferry Terminal - 2 min walk
  • Princes Wharf - 3 min walk
  • Sky Tower - 11 min walk
  • SkyCity Casino - 11 min walk
  • Spark Arena - 12 min walk

Getting around

  • Auckland Britomart Station - 2 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Poni - ‬3 min walk
  • ‪Honest Chocolat - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

InterContinental Auckland, an IHG Hotel

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
InterContinental Auckland, an IHG Hotel features a gym, free WiFi in public areas, and spa services. Valet parking is offered for NZD 70 per night. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include local meal delivery service, a porter/bellhop, and a water dispenser.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and espresso makers. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 for adults and NZD 45 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately NZD 45 for adults and NZD 45 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Intercontinental Auckland, an IHG Hotel Hotel
Intercontinental Auckland, an IHG Hotel Auckland
Intercontinental Auckland, an IHG Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at InterContinental Auckland, an IHG Hotel?

InterContinental Auckland, an IHG Hotel provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Auckland, an IHG Hotel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at InterContinental Auckland, an IHG Hotel on Feb 1, 2025 start from $255.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to InterContinental Auckland, an IHG Hotel?

This hotel is situated in Auckland Central Business District, just steps from Auckland Ferry Terminal and Princes Wharf. You'll also find Sky Tower and SkyCity Casino less than a mile away.

Will I be able to park at InterContinental Auckland, an IHG Hotel?

Yes, secured valet parking is offered for NZD 70 per night with in/out privileges. Bicycle parking is also available for guests.

Does InterContinental Auckland, an IHG Hotel feature a casino at the property?

No, InterContinental Auckland, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at InterContinental Auckland, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is InterContinental Auckland, an IHG Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at InterContinental Auckland, an IHG Hotel?

No, this hotel doesn't have a spa tub.

Does InterContinental Auckland, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, InterContinental Auckland, an IHG Hotel serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will InterContinental Auckland, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Auckland, an IHG Hotel.

Are there connecting rooms at InterContinental Auckland, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Auckland, an IHG Hotel?

The closest major airport to InterContinental Auckland, an IHG Hotel is Auckland Intl. Airport (AKL), which is 17.2 mi away (28 minutes by car).

Are there rooms with balconies that I can book at InterContinental Auckland, an IHG Hotel?

No, you won't find guestrooms with balconies at InterContinental Auckland, an IHG Hotel.

InterContinental Auckland, an IHG Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 100 out of 110 reviews" "
Rating 8 - Good. 7 out of 110 reviews" "
Rating 6 - Okay. 0 out of 110 reviews" "
Rating 4 - Poor. 1 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly-rated and recommend 👌 we are already planning our next stay, amazing/ stunning Harbour view. Loved it. Rich and Nat's
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nothing was too much. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Stayed 8 nights in Oct 2024

10/10 Excellent

Dani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at the InterContinental Auckland My stay at the InterContinental Hotel in Auckland was nothing short of exceptional. From the moment I stepped into the stunning lobby, I was enveloped in an atmosphere of elegance and sophistication. The warm welcome from the staff set the tone for what became an unforgettable experience. The rooms are impeccably designed, offering a perfect blend of modern luxury and comfort. The floor-to-ceiling windows provided breathtaking views of Auckland’s harbor and skyline, creating a serene retreat in the heart of the city. Every detail, from the plush bedding to the high-end amenities, was thoughtfully curated to enhance the guest experience. One of the highlights of my stay was dining at the hotel’s restaurant. The cuisine was exquisite, showcasing local ingredients with a creative twist. Breakfast was a daily delight, offering an array of gourmet options to start the day. The service throughout my stay was attentive, yet unobtrusive, ensuring that every need was met with grace and professionalism. The location is ideal—within walking distance of Auckland’s waterfront and major attractions, making it convenient to explore the vibrant city. After a day of sightseeing, the hotel’s wellness facilities, including the spa and fitness center, provided the perfect space to unwind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amani, Auckland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in downtown Auckland.
Stayed 1 night in Oct 2024

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Rooms
Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christabel

Traveled with family
Liked: Property conditions & facilities
Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Antoni

Stayed 1 night in Aug 2024

10/10 Excellent

LEE, Auckland

Business traveler, Traveled with partner
Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fresh Produce Group

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

TONI

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The staff were very friendly and accommodating and just made the whole experience pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Traveled with family
Liked: Amenities
Staff very hospitable and.personable Parking adjacent to and access to the property is terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Rudyard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great shower. Great soap. Great location. You walk into your room and floor to ceiling blinds automatically open in a theatrical style exposing the outside world. The blinds are true black out, the sun could move to outside your room and you wouldn’t see any light leakage. The shower pours hot water down on you like a hot ocean. The soap smells wonderful and there are plenty of shower amenities. Staff are always welcoming. Always, at any time or place. Hands down the best commercial hotel in Auckland’s CBD.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rocky

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious. Definitely recommend getting the Junior suite. Very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and Relax time
Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either. Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in very convenient and picturesque area … great access to Ferry and Skytower. Would definitely recommend it
Stayed 3 nights in Aug 2024

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
It was excellent really enjoyed our stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Hamish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great addition to Auckland
Very stylish hotel. This is the place to stay for business in Auckland right now. On the constructive criticism front, I probably would recommend advieh for breakfast as the food was strangely both too rich and somewhat tasteless. I think they are trying a bit too hard and a tweak to the menu would fix an otherwise exceptional place. This is a very minor commment - overall this is by far the best Intercon I have stayed at, and I have stayed at a lot of them!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Auckland
Nice hotel, very new so condition was excellent. We were room 605, which was set up for disabled persons use. The wet floor shower means the water goes everywhere, we had to use the towels to dry the floor after use. The room was large and comfortable with two queen or king size beds. The only issue I had was the noise of the ventilation from outside (i think it was coming from outside). We had a lovely breakfast in the hotel restaurant. Parking on arrival at the hotel is not easy. Particularly when coming back later in the evening. They need to do something about this.
Stayed 1 night in Jul 2024