Palace Hotel Arusha in Arusha | Best Rates & Deals on Orbitz

See all properties

Central hotel with a full-service spa connected to the convention center in Arusha

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Queen Bed, Non Smoking | Balcony view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Gym
Spa
Air conditioning
Room service
24/7 front desk

Explore the area

Makongoro Road, Arusha, Arusha Region

Arusha Clock Tower
‪3 min walk‬
Arusha International Conference Centre
‪5 min walk‬
Sheikh Amri Abeid Memorial Stadium
‪15 min walk‬
Kilimanjaro (JRO-Kilimanjaro Intl.)
‪68 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 1 Double Bed, Non Smoking, City View

City view
Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking

City view
Sleeps 2
1 Queen Bed

Deluxe Room, 1 Double Bed, Non Smoking

City view
Sleeps 2
1 Double Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

City view
Sleeps 2
1 Queen Bed

Studio, 1 Double Bed, Non Smoking

City view
Sleeps 2
1 Double Bed

Executive Room, 1 Queen Bed, Non Smoking

City view
Sleeps 2
1 Queen Bed

About the neighborhood

Arusha

Palace Hotel Arusha places you next to Natural History Museum and within a 5-minute walk of Arusha Clock Tower. This 4-star hotel has 97 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi. Centrally located in Arusha, the hotel is connected to the convention center, and a short walk from Arusha International Conference Centre and Maasai Market and Curios Crafts.

What's nearby

Natural History Museum - 2 min walk - 0.2 miles
Arusha Clock Tower - 3 min walk - 0.2 miles
Arusha International Conference Centre - 5 min walk - 0.3 miles
Maasai Market and Curios Crafts - 9 min walk - 0.5 miles
Sheikh Amri Abeid Memorial Stadium - 15 min walk - 0.8 miles

Getting around

Arusha (ARK) - 26 min drive

Restaurants

‪Karibu Uzunguni City Park - ‬10 min walk
‪The Chinese Dragon - ‬20 min walk
‪Kitamu Cafe - ‬3 min walk
‪Africafe - ‬2 min walk
‪Arusha Center Inn Restaurant - ‬11 min walk

About this property

Palace Hotel Arusha

Central hotel with a full-service spa connected to the convention center in Arusha

Guests staying at Palace Hotel Arusha enjoy access to a full-service spa, a 24-hour gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and access to locker space. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.

Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Fireplaces, sofa beds, and refrigerators are also standard.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Swahili

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

$211 per night

Apr 29 - Apr 30

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site

Food and drink

Free buffet breakfast available daily 6:00 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Full-service spa
Sauna
Steam room

Family friendly

In-room refrigerator
In-room sofa bed
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

3 meeting rooms
Business center
Conference center

Outdoors

Garden
Terrace

Full-service spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Banquet hall
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Pillow menu
Pillowtop mattress
Sofa bed

Bathroom

Bathrobes
Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

32-inch LED TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Fireplace
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 60 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Check-in: 11:00 AM—-midnight
Check-out: 10:30 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

Palace Arusha

Palace Hotel Arusha Hotel

Palace Hotel Arusha Arusha

Palace Hotel Arusha Hotel Arusha

Frequently asked questions

Is free cancellation available at Palace Hotel Arusha?

Palace Hotel Arusha provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Hotel Arusha?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Palace Hotel Arusha on May 5, 2025 start from $137.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Palace Hotel Arusha?

This hotel is located in Arusha, just steps from Arusha Clock Tower and Natural History Museum, and within a short walk of Maasai Market and Curios Crafts. You'll also find Sheikh Amri Abeid Memorial Stadium and Arusha Declaration Monument less than a mile away.

Is there parking available at Palace Hotel Arusha?

Yes, self parking is offered for free at the hotel.

Is there a spa at Palace Hotel Arusha?

There is a full-service spa available for guests to enjoy and services include massages.

Does Palace Hotel Arusha feature a casino at the property?

No, Palace Hotel Arusha doesn't have a casino.

Is there an indoor pool at Palace Hotel Arusha?

No, there is no indoor pool at this hotel.

Is Palace Hotel Arusha good for couples?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as a bar.

Does Palace Hotel Arusha have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Palace Hotel Arusha feature a restaurant that includes a breakfast menu?

Yes, Palace Hotel Arusha serves free buffet breakfast each morning from its restaurant.

Does Palace Hotel Arusha allow pets to stay for free?

No, pets and service animals aren't allowed at Palace Hotel Arusha.

Does Palace Hotel Arusha have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Palace Hotel Arusha?

The closest major airport to Palace Hotel Arusha is Arusha (ARK), which is 5.9 mi away (26 minutes by car). Another top airport is Kilimanjaro (JRO-Kilimanjaro Intl.), which is around 25.8 mi away.

Are there rooms with balconies that I can book at Palace Hotel Arusha?

No, there aren't any guestrooms with balconies at Palace Hotel Arusha.

Palace Hotel Arusha Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Excellent

Jon

Traveled with partner

Sep 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.

Stayed 1 night in Sep 2024

10/10 Excellent

Merry

Traveled with group

Sep 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Jun 19, 2024

Liked: Staff & service

Stayed 2 nights in Jun 2024

2/10 Terrible

Gail

Oct 7, 2023

Disliked: Cleanliness, staff & service, amenities

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.

Stayed 10 nights in Sep 2023

8/10 Good

Scott

Jul 17, 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Evangelina

Aug 2, 2022

Stayed 2 nights in Jul 2022

10/10 Excellent

Heather

Jun 30, 2022

Stayed 1 night in Jun 2022

8/10 Good

Ali

Mar 29, 2022

Stayed 1 night in Mar 2022

8/10 Good

Nilanjan

Mar 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.

Stayed 1 night in Feb 2022

8/10 Good

Nadim Abou

Traveled with partner

Nov 27, 2021

Liked: Staff & service

Disliked: Cleanliness

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner

Aug 13, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great breakfast, good equipment in the gym and the staff were wonderful.

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Aug 6, 2021

Liked: Cleanliness, staff & service

Good

Stayed 1 night in Jul 2021

8/10 Good

roger

Traveled with group

Jul 3, 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler

Apr 19, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed 1 night in Apr 2021

10/10 Excellent

John, Louisville, Kentucky

Jan 20, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.

Stayed 3 nights in Jan 2021

8/10 Good

Verified traveler

Jan 28, 2020

Liked: Staff & service

Very Nice staff. Room needs refreshing but comfortable bed.

Stayed 1 night in Jan 2020

6/10 Okay

Jean

Traveled with family

Jan 3, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group

Dec 17, 2019

Liked: Cleanliness, staff & service, amenities

The staff was wonderful and very accommodating. The included brunch buffet was also good.

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Dec 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveler

Oct 12, 2019

Liked: Cleanliness, staff & service

Disliked: Amenities

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Sep 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2019

8/10 Good

Lisanne

Aug 16, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend in Arusha

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.

Stayed 3 nights in Aug 2019