Mercure Andorra

4.0 star property
Hotel with 3 restaurants, a quick walk to Pyrenees Andorra Shopping Centre

Choose dates to view prices

Photo gallery for Mercure Andorra

Indoor pool, open 10:00 AM to 1:30 PM, sun loungers
Standard Room, Multiple Beds | Down comforters, minibar, in-room safe, desk
Indoor pool, open 10:00 AM to 1:30 PM, sun loungers
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Pet friendly
  • Room service

Explore the area

Map
Carrer de La Roda, 2, Andorra la Vella, AD500
  • Roc de la Coma d'Erts Via Ferrata
    ‪2 min walk‬
  • Andorra Massage
    ‪5 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪5 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪19 min walk‬

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Room options

Superior Room, Multiple Beds

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, Multiple Beds

  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds

  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Andorra la Vella

Pyrenees Andorra Shopping Centre is within a 5-minute walk of Mercure Andorra while other popular sites like Placa del Poble are within a 15-minute stroll. This 172-room, 4-star hotel has 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Andorra Massage - 5 min walk
  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Placa del Poble - 8 min walk
  • Casa de la Vall - 9 min walk
  • Caldea Spa - 14 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬4 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Mercure Andorra

Hotel with 3 restaurants, a quick walk to Pyrenees Andorra Shopping Centre
Mercure Andorra features a full-service spa, an indoor pool, and a gym. Self parking is available for EUR 26 per night. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include a sauna, meeting rooms, and conference space.
TVs come with satellite channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 10 to 12 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • El Grill
  • El Jardi
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 17 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 10 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 1:30 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

Is free cancellation available at Mercure Andorra?

Mercure Andorra provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Andorra?

As of Feb 24, 2025, prices found for a 1-night stay for 2 adults at Mercure Andorra on Mar 6, 2025 start from $134.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Andorra?

This hotel is located in Andorra la Vella, a short 5-minute walk from Pyrenees Andorra Shopping Centre and also 14 minutes on foot from Caldea Spa. You'll also find Andorra Massage and Church of Saint Stephen less than a mile away.

Is parking available on site at Mercure Andorra?

Yes, secured parking is offered for EUR 26 per night. Though parking is limited, electric car charging is also available.

Is there a spa at Mercure Andorra?

Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Mercure Andorra include a casino?

No, Mercure Andorra doesn't have a casino.

Will I find an indoor pool at Mercure Andorra?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 1:30 PM.

Is Mercure Andorra a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and 3 restaurants.

Does Mercure Andorra have a hot tub?

Yes, this hotel has a spa tub.

Does Mercure Andorra feature a restaurant that includes a breakfast menu?

Yes, Mercure Andorra has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure Andorra allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Andorra for a fee of EUR 17 per pet, per night.

Are there connecting rooms at Mercure Andorra?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Andorra?

The closest major airport to Mercure Andorra is La Seu d'Urgell (LEU), which is 16.7 mi away (45 minutes by car).

Are there rooms with balconies at Mercure Andorra?

No, at Mercure Andorra, there aren't any guestrooms that list a balcony.

Does Mercure Andorra have a wedding venue on site?

Take advantage of the wedding venue at Mercure Andorra if you plan to say "I do" during your trip.

Mercure Andorra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 278 reviews
Rating 8 - Good. 127 out of 278 reviews
Rating 6 - Okay. 31 out of 278 reviews
Rating 4 - Poor. 17 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
Lovely hotel, slightly old fashioned , helpfull staff, linked to Novatel next door, nice swimming pool and fitness centre,
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Stayed 1 night in Sep 2024

4/10 Poor

Gerard

Liked: Cleanliness, staff & service
The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doron

Stayed 1 night in Jul 2024

8/10 Good

Megan

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Stayed 2 nights in Apr 2024

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Colin

Stayed 2 nights in Oct 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value, luxury hotel
This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stayed 1 night in Sep 2022

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Troy

Stayed 3 nights in Jun 2022

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
pretty good
Stayed 3 nights in Sep 2021

10/10 Excellent

Paul

Stayed 1 night in Sep 2021

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viking
Nice Hotel very well located. Friendly staff
Stayed 2 nights in Dec 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities.
Stayed 2 nights in Sep 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas getaway
Great stay for a quiet Christmas getaway.The staff was friendly, attentive, and present.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
This was one of the cheaper hotels in Andorra. Very central with access to the main street from the 5th floor and near to all areas of interest. Very friendly reception staff. Room was good and comfortable. Cannot fault this place.
Stayed 1 night in Dec 2019

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again!
Close to the city centre and bus terminals. Amazing spa facilities like jacuzzi, sauna, hammam etc. The rooftop views are great. The room is well maintained. The wifi worked but you need to reconnect every now and then. No kettle in the room to make tea/coffee when it gets cold but there’s free water in the fridge.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful front desk. Great candies (like jolly ranchers but without the rough edges). I wish they sold the candies. Good wifi
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good condition. Additional facilities of gym and pools. On site parking, which is essential in Andorra if you’re travelling by car. Staff were efficient and helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Check in told us about all facilities
Stayed 1 night in Sep 2019