Hotel Albuquerque at Old Town

3.5 star property
Albuquerque hotel in Sawmill Area with bars and a 24-hour fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes
Outdoor dining
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Hot Tub
  • Pet friendly
  • Bar
    Bar

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Albuquerque Museum
    6 min walk
  • Old Town Plaza
    9 min walk
  • Turquoise Museum
    11 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

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Room options

Junior Suite, Balcony

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Albuquerque

Located in Sawmill Area, Hotel Albuquerque at Old Town is within a 10-minute stroll of sights such as Albuquerque Museum and Nizhoni Gallery. This 188-room hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Old Town Plaza - 9 min walk
  • ABQ BioPark Aquarium - 18 min walk
  • Indian Pueblo Cultural Center - 3 min drive
  • Albuquerque Convention Center - 4 min drive
  • ABQ BioPark Zoo - 5 min drive

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪Burger King - ‬8 min walk
  • ‪D. H. Lescombes Winery & Bistro - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

Albuquerque hotel in Sawmill Area with bars and a 24-hour fitness center
Guests staying at Hotel Albuquerque at Old Town enjoy an outdoor pool, a 24-hour gym, and a spa tub. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
TVs come with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

Are free cancellation options available at Hotel Albuquerque at Old Town?

Hotel Albuquerque at Old Town provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Albuquerque at Old Town?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Hotel Albuquerque at Old Town on Nov 24, 2024 start from $144.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Albuquerque at Old Town?

This hotel is situated in Sawmill Area, just steps from Albuquerque Museum and Atomic Museum, and within a short walk of Old Town Plaza. You'll also find New Mexico Museum of Natural History and Science and ABQ BioPark Aquarium less than a mile away.

Will I be able to park at Hotel Albuquerque at Old Town?

Yes, there is accessible parking available.

Does Hotel Albuquerque at Old Town have a casino at the property?

No, Hotel Albuquerque at Old Town doesn't have a casino.

Will I find an indoor pool at Hotel Albuquerque at Old Town?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

What amenities will couples enjoy at Hotel Albuquerque at Old Town?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Hotel Albuquerque at Old Town?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Albuquerque at Old Town have a restaurant that serves breakfast?

Yes, Hotel Albuquerque at Old Town serves a cooked-to-order breakfast for a surcharge each morning at Gardunos of Mexico.

Will Hotel Albuquerque at Old Town allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Albuquerque at Old Town for a fee of USD 75.00 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Albuquerque at Old Town?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Albuquerque at Old Town?

The closest major airport to Hotel Albuquerque at Old Town is Albuquerque International Sunport (ABQ), which is 8.1 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Albuquerque at Old Town?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or courtyard views.

Does Hotel Albuquerque at Old Town have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Albuquerque at Old Town.

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1010 reviews" "
Rating 8 - Good. 208 out of 1010 reviews" "
Rating 6 - Okay. 76 out of 1010 reviews" "
Rating 4 - Poor. 45 out of 1010 reviews" "
Rating 2 - Terrible. 35 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine, Spokane

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located and could walk to Old Town and Sawmill Market. We were lucky to stumble upon an outdoor festival when we visited the area in early June 2024. My son enjoyed buying souvenirs at the “Breaking Bad” tour.
Stayed 1 night in Jun 2024

8/10 Good

Nadine

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was really nice
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Leslie, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

SueAnn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything p
Stayed 3 nights in Jul 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The power went out for three hours, and they offered no explanation and didn’t even offer to do any correction for it
Stayed 1 night in Jul 2024

10/10 Excellent

Shabnam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful! The hotel is undeniably stunning.
Stayed 1 night in Jul 2024

4/10 Poor

Renee

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor service
[Hotel's Address] [Today's Date] Dear [Hotel Manager's Name], I am writing to express my dissatisfaction with my recent stay at your hotel. While there were positive aspects of our experience, several issues significantly affected our comfort and overall satisfaction. Firstly, I would like to commend your team for their efficiency and hospitality during the check-in process. Our room was clean and comfortable upon arrival, and we appreciated the efforts made to accommodate us. However, during our stay, we encountered significant issues with the air conditioning. We arrived during the height of summer in an extremely hot climate, and we noticed that the air conditioning in the lobby and common areas was not functioning properly. Initially, our room was comfortably cool, but in the middle of the night, it became unbearably hot. Despite our efforts to adjust the thermostat and the air conditioning unit, we could only get the fan to work, which did little to alleviate the heat. Around 8 AM, I went to the front desk to request assistance. The clerk informed me that there had been a power outage and instructed me to check the thermostat again. I explained that we had already done so and that the air conditioning was still not cooling the room. She then asked if we wanted maintenance to be sent up, to which I agreed.
Stayed 1 night in Jul 2024

8/10 Good

Sean

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Was spacious, clean, and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

STEVEN, RICHMOND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Jul 2024

10/10 Excellent

lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The lobby was open and welcoming; the lobby store had everything, and the staff were friendly and helpful. Our room was comfortable and quiet. Behind the hotel is an exceptional food hall, and Old Town is a five minute walk.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Beth, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Dawn

Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Eloy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Albuquerque and everything was great. The hotel was short staffed and didn’t get to service our room a couple of days but they offered assistance if there was anything we needed.
Stayed 8 nights in Jul 2024

10/10 Excellent

Andrea, King City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing dinner on site. Walkable to old town and the staff was amazing. Great stop and place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert, Albuquerque

Traveled with partner
This is by far my favorite hotel in Albuquerque. Their service and staff stand out relative to other establishments and love the atmosphere inside as well as outside.
Stayed 1 night in Jul 2024