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Holiday Inn Acapulco La Isla by IHG

3.5 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Acapulco La Isla by IHG

Breakfast, lunch, dinner served; international cuisine
Standard Room, 2 Queen Beds (Top Floor) | Premium bedding, down comforters, in-room safe, desk
Lobby
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907
  • Forum de Mundo Imperial
    ‪3 min drive‬
  • La Isla Shopping Village
    ‪3 min drive‬
  • Arena GNP Seguros
    ‪4 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪11 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • 86 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • City view
  • 86 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed

  • City view
  • 108 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 86 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

  • City view
  • 86 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

  • City view
  • 86 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Standard Room, 2 Queen Beds (Top Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Acapulco

Located in La Poza within 2 miles (3 km) of La Isla Shopping Village, Holiday Inn Acapulco La Isla by IHG is within a few miles (5 km) of Laguna Tres Palos. This 3.5-star hotel has 101 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Forum de Mundo Imperial - 3 min drive - 2.1 miles
  • La Isla Shopping Village - 3 min drive - 1.8 miles
  • Arena GNP Seguros - 4 min drive - 2.7 miles
  • El Revolcadero - 6 min drive - 3.2 miles
  • Playa Revolcadero - 11 min drive - 2.3 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 11 min drive

Restaurants

  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪100% Natural - ‬12 min walk
  • ‪Tacos Tarascos - ‬6 min walk
  • ‪Toks - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

Family-friendly hotel with free valet parking and a fitness center
Holiday Inn Acapulco La Isla by IHG features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

English, Spanish

Similar properties

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  • Pool
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  • All inclusive
  • Spa
8.2 out of 10, Very Good, 1,006 reviews
The price is $148
includes taxes & fees
$125 per night
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar TEN
  • Pool Bar La Zanja
  • Ten

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between April 05 and June 15.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 800.00 per pet, per night
  • Dogs only
  • 1 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for MXN 250.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Acapulco La Isla by IHG?

Holiday Inn Acapulco La Isla by IHG provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Acapulco La Isla by IHG?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla by IHG on May 4, 2025 start from $103.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Acapulco La Isla by IHG?

This hotel is situated in La Poza, close to Playa Revolcadero, Forum de Mundo Imperial, and Arena GNP Seguros. You'll also find Majahua Beach and La Isla Shopping Village within a short drive.

Is parking available on site at Holiday Inn Acapulco La Isla by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Acapulco La Isla by IHG include a casino?

No, Holiday Inn Acapulco La Isla by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Acapulco La Isla by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Holiday Inn Acapulco La Isla by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Holiday Inn Acapulco La Isla by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Acapulco La Isla by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Acapulco La Isla by IHG serves buffet breakfast for a surcharge each morning at Ten.

Will Holiday Inn Acapulco La Isla by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Acapulco La Isla by IHG for a fee of MXN 800.00 per pet, per night.

Does Holiday Inn Acapulco La Isla by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Acapulco La Isla by IHG?

The closest major airport to Holiday Inn Acapulco La Isla by IHG is General Juan N. Alvarez Intl. Airport (ACA), which is 3.4 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Acapulco La Isla by IHG?

Yes, some guestrooms at Holiday Inn Acapulco La Isla by IHG offer a balcony and may feature city views.

Does Holiday Inn Acapulco La Isla by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Acapulco La Isla by IHG.

Holiday Inn Acapulco La Isla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 451 out of 651 reviews
Rating 8 - Good. 153 out of 651 reviews
Rating 6 - Okay. 23 out of 651 reviews
Rating 4 - Poor. 7 out of 651 reviews
Rating 2 - Terrible. 17 out of 651 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Stayed 8 nights in Dec 2024

10/10 Excellent

Arquimides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Omar

Stayed 1 night in Nov 2024

10/10 Excellent

alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Dec 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice and they give free transportation to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Aurelio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Estefania

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility in a very battered place
Stayed 3 nights in Oct 2024

10/10 Excellent

Lindbergh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They exceeded all my expectations.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, excellent property
Stayed 1 night in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Stayed 3 nights in Jul 2024

10/10 Excellent

CLAUDIA

Stayed 3 nights in Jul 2024

10/10 Excellent

Arleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Stayed 1 night in May 2024

10/10 Excellent

Jose r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Marco

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Amenities
Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stayed 3 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 1 night in Aug 2023

8/10 Good

Laila

Stayed 1 night in Jun 2023

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023