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Pheasant Run Resort

2.0 star property
Suburban hotel with health club and sauna

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Photo gallery for Pheasant Run Resort

Indoor pool, outdoor pool, sun loungers
Standard Room, 1 King Bed, Tower | Premium bedding, in-room safe, desk, blackout drapes
Interior
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Reviews
6.8

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
4051 E Main Street, West Chicago, IL, 60174
  • Popular LocationCharlestowne Mall15 min walk
  • Popular LocationArcada Theater6 min drive
  • Popular LocationKane County Fairgrounds10 min drive
  • AirportRomeoville, IL (LOT-Lewis University)48 min drive

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Room options

Tower 2 queens

  • 248 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower

Standard Room, 1 King Bed, Tower | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Tower

  • 193 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Geneva Motel Inn
Breakfast included
Pet friendly
Parking included
Free WiFi
7.0 out of 10, Good, (628)
The price is $100
per night
$112 total
includes taxes & fees
Jun 15 - Jun 16
Geneva Motel Inn

About the neighborhood

West Chicago

Pheasant Run Resort places you next to Dupage Expo Center and within a mile (2 km) of Charlestowne Mall. This 293-room hotel has an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Dupage Expo Center - 1 min walk
  • Charlestowne Mall - 15 min walk
  • Arcada Theater - 6 min drive
  • Kane County Fairgrounds - 10 min drive
  • Central Dupage Hospital - 13 min drive

Getting around

  • West Chicago Station - 11 min drive
  • The nearest major airports are:<br />Chicago, IL (DPA-Dupage): 4-min drive, 1.8 mi/2.9 km<br /> Chicago O'Hare Intl. Airport (ORD): 43-min drive, 33.9 mi/54.5 km<br /> Chicago, IL (PWK-Chicago Executive): 47-min drive, 33.3 mi/53.6 km<br /> Chicago Midway Airport (MDW): 60-min drive, 42.2 mi/68 km<br /> <p></p>

Restaurants

  • McDonald's - 9 min walk
  • Portillo's - 14 min walk
  • Hawthorne's Backyard - 6 min drive
  • Starbucks - 13 min walk
  • Panda Express - 2 min drive

About this property

Pheasant Run Resort

Suburban hotel with health club and sauna
Pheasant Run Resort features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a spa tub.
All of Pheasant Run Resort's 293 soundproofed rooms provide coffee makers, free weekday newspapers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also available.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Golf
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (79,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • 5 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Pheasant Resort
Pheasant Run Resort St. Charles
Pheasant Run Resort
Pheasant Run St. Charles
Pheasant Run Resort West Chicago
Pheasant Run West Chicago
Pheasant Run Resort Hotel
Pheasant Run Resort West Chicago
Pheasant Run Resort Hotel West Chicago

Frequently asked questions

Is a free cancellation option available at Pheasant Run Resort?

Pheasant Run Resort provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do around Pheasant Run Resort?

This hotel is located in West Chicago, just steps from Dupage Expo Center. You'll also find Arcada Theater and Charlestowne Mall within a short drive.

Is parking available on site at Pheasant Run Resort?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Pheasant Run Resort have a casino?

No, Pheasant Run Resort doesn't have a casino.

Will I find an indoor pool at Pheasant Run Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a spa tub.

Is Pheasant Run Resort good for couples?

Amenities that appeal to couples at this hotel include premium bedding, free Internet access, and bathrobes.

Are there hot tubs at Pheasant Run Resort?

Yes, this hotel has a spa tub.

Does Pheasant Run Resort have a restaurant with a breakfast menu?

No, Pheasant Run Resort doesn't have a restaurant that serves breakfast.

Does Pheasant Run Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Pheasant Run Resort?

The closest major airport to Pheasant Run Resort is Chicago, IL (DPA-Dupage), which is 1.8 mi away (4 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is around 18.4 mi away.

Are there rooms with balconies that I can book at Pheasant Run Resort?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy golf course or resort views.

Does Pheasant Run Resort host weddings?

Take advantage of the wedding venue at Pheasant Run Resort if you plan to say "I do" during your trip.

Pheasant Run Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 216 out of 983 reviews" "
Rating 8 - Good. 275 out of 983 reviews" "
Rating 6 - Okay. 253 out of 983 reviews" "
Rating 4 - Poor. 138 out of 983 reviews" "
Rating 2 - Terrible. 101 out of 983 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Went as a family trip and my family had a great time.
Stayed 1 night in Feb 2020

2/10 Terrible

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the worst stays
This hotel is absolute awful. It’s rare that there isn’t a thing positive to say but the staff were unfriendly and not helpful; the hotel is run down; there were many drunk people in the pool; there was only a “gas station” quality breakfast and no other food available; our bathtub was clogged. Honestly, it was awful,
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Closing is a good thing
I understand why its going out of business. Run down. Inattentive customer service. Keys constantly not working.
Stayed 2 nights in Feb 2020

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Don’t go it’s full of false advert intent and I had to pack up and leave when a bed bug went across my pillow and coffee came out of the tub horrible
Stayed 1 night in Feb 2020

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.5 stars
There was trash all over the hotel and the water in the shower was yellow and there was no water in the toilet there is no way this was a 3 star hotel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beast is a swimming pool, the room where ok too
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Alissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This place sucks
Customer service is horrible as well as the hospitality of this resort. The manager is rude and hector at the front desk was disrespectful. I would not stay here again. The resort is really nice especially all the different pools and hot tubs.
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 1 night in Jan 2020

6/10 Okay

ANNA MARIE

Liked: Room comfort
Disliked: Cleanliness
The pool got cold as the waterfall went down awhile the room we stayed in was dirty we have been coming for years they have gone downhill oh the pool looked like it had not been vacuumed either in a while
Stayed 1 night in Jan 2020