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James Cook Hotel Grand Chancellor

4.5 star property
Luxury eco-certified hotel, walk to Botanic Gardens

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Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Buffet
Concierge desk
Reviews
8.4

Very good

Popular amenities

  • Parking available
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Popular LocationTe Papa14 min walk
  • Popular LocationCourtenay Place16 min walk
  • Popular LocationSky Stadium3 min drive
  • AirportWellington (WLG-Wellington Intl.)12 min drive

Room options

View all photos for Suite

Living area

Suite

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

9.4/10 Exceptional
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Studio Suite, Harbor View

8.6/10 Very Good
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Studio, 2 Double Beds

10/10 Exceptional
  • 645 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

8.7/10 Excellent
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Double Room

9/10 Wonderful
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Twin Room

8.6/10 Very Good
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Wellington
Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1001)
The price is $104
per night
$120 total
includes taxes & fees
Jun 15 - Jun 16
Novotel Wellington

About the neighborhood

Wellington

Located in Wellington CBD, James Cook Hotel Grand Chancellor is a leisurely stroll from popular sights such as Botanic Gardens and St Paul's Cathedral. This 4.5-star hotel has 269 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Lambton Quay - 7 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • The nearest major airports are:<br />Wellington Intl. Airport (WLG): 12-min drive, 5 mi/8.1 km<br /> Paraparaumu (PPQ): 42-min drive, 32.4 mi/52.1 km<br /> <p>The preferred airport is Wellington Intl. Airport (WLG). </p>

Restaurants

  • Collective Coffee Shop - 2 min walk
  • McDonald's - 7 min walk
  • Starbucks - 5 min walk
  • Lazy Juan - 1 min walk
  • Two Grey - Café, Bar & Eatery - 4 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel, walk to Botanic Gardens
Guests of James Cook Hotel Grand Chancellor enjoy a gym, free WiFi in public areas, and a conference center. Self parking is available for NZD 30.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a TV in a common area, and a porter/bellhop.
Guests can expect to find free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Are free cancellation options available at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Jun 2, 2024 start from $86.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near James Cook Hotel Grand Chancellor?

This hotel is situated in Wellington CBD within a short 12-minute walk of Cuba Street Mall and also 14 minutes on foot from Te Papa. You'll also find Wellington Cable Car and Lambton Quay less than a mile away.

Is there parking available at James Cook Hotel Grand Chancellor?

Yes, covered parking is offered for NZD 30.00 per night with in/out privileges.

Does James Cook Hotel Grand Chancellor include a casino on the premises?

No, James Cook Hotel Grand Chancellor doesn't have a casino.

Will I find an indoor pool at James Cook Hotel Grand Chancellor?

No, there is no indoor pool at this hotel.

Is James Cook Hotel Grand Chancellor a good place to stay for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a pillow menu in each guestroom with some featuring harbor views.

Are there hot tubs at James Cook Hotel Grand Chancellor?

No, this hotel doesn't have a spa tub.

Does James Cook Hotel Grand Chancellor have a restaurant with a breakfast menu?

Yes, James Cook Hotel Grand Chancellor has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will James Cook Hotel Grand Chancellor allow pets to stay for free?

No, pets aren't allowed at James Cook Hotel Grand Chancellor though service animals are welcome.

Does James Cook Hotel Grand Chancellor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to James Cook Hotel Grand Chancellor?

The closest major airport to James Cook Hotel Grand Chancellor is Wellington Intl. Airport (WLG), which is 5 mi away (12 minutes by car). Another top airport is Paraparaumu (PPQ), which is around 28.8 mi away.

Can I book a room with a balcony at James Cook Hotel Grand Chancellor?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy harbor or city views.

Does James Cook Hotel Grand Chancellor have a wedding venue?

Take advantage of the wedding venue at James Cook Hotel Grand Chancellor if you plan to say "I do" during your trip.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1046 reviews" "
Rating 8 - Good. 378 out of 1046 reviews" "
Rating 6 - Okay. 119 out of 1046 reviews" "
Rating 4 - Poor. 50 out of 1046 reviews" "
Rating 2 - Terrible. 29 out of 1046 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Meira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in the shower was so weak that it was hard to get washed... let alone wash your hair. No place to hang towels next to the sink.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Traveled with partner
Excellent location, excellent rooms, friendly staff and good to see under cover parking!
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Yvonne

Traveled with group
Liked: Amenities
Great location, have stayed before and would be happy to return.
Stayed 2 nights in Feb 2024

2/10 Terrible

Rhys

Liked: Staff & service
Disliked: Property conditions & facilities
Tired , old and over priced. Two star at best!!
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness, room comfort
One night stay
Our one night stay was OK, but the hotel was not worth the price paid. Parking for check in was a hassle; I ended up having to park in a restricted area not reserved for checking in. This also the only hotel on our 15 day trip that we had to pay for parking. The room was clean and the bed was reasonably comfortable, but the tub/ shower had a high stepover to get in it, not great for someone with hip or mobility issues. Finally, this is the only NZ hotel we stayed at where there was no electrical outlet next to the bed, necessitating using an extension cord from the opposing wall to power my CPAP machine and charge my phone on the nightstand.
Stayed 1 night in Feb 2024

8/10 Good

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Floor 17 could be enhanced with do up
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as usual at The James Cook. Perfectly located and the staff are always very helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit tired - have had better at this hotel. Location and convenience was a bonus.
Stayed 1 night in Feb 2024