Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness center

Choose dates to view prices

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Reviews
8.4

Very good

Popular amenities

  • Room serviceRoom serviceRoom service
  • BarBarBar
  • Pool
  • Gym
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry

Explore the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413
  • Popular LocationUtica College8 min walk
  • Popular LocationSaranac Brewery5 min drive
  • Popular LocationStanley Theater5 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)57 min drive

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Room options

Standard Room, 2 Queen Beds, Non Smoking

9.7/10 Exceptional
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.1/10 Very Good
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

9.2/10 Wonderful
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

New Hartford

Within a short walk of Utica College, Burrstone Inn, Ascend Hotel Collection is within a mile (2 km) of Charles A Gaetano Stadium. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Utica College - 8 min walk
  • Saranac Brewery - 5 min drive
  • Stanley Theater - 5 min drive
  • Utica Zoo - 6 min drive
  • Mohawk Valley Community College - 8 min drive

Getting around

  • Utica Station - 6 min drive
  • The nearest major airports are:<br />Rome, NY (RME-Griffiss Intl.): 20-min drive, 17.4 mi/28 km<br /> Hancock Intl. Airport (SYR): 57-min drive, 51.4 mi/82.7 km<br /> <p>The preferred airport is Hancock Intl. Airport (SYR). </p>

Restaurants

  • Panera Bread - 3 min drive
  • Pizza Boys - 14 min walk
  • Dunkin' - 2 min drive
  • Jersey Mike's - 3 min drive
  • The Green Onion Pub - 4 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in New Hartford with free breakfast and fitness center
At Burrstone Inn, Ascend Hotel Collection, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The outdoor pool closes for the season in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Is free cancellation available at Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on Jun 18, 2024 start from $125.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Burrstone Inn, Ascend Hotel Collection?

Based on positive ratings, guests enjoy the hotel's location in New Hartford, which is close to Saranac Brewery, Utica Zoo, and Stanley Theater. You'll also find Sangertown Square and Munson Williams Proctor Arts Institute within a short drive.

Is there parking available at Burrstone Inn, Ascend Hotel Collection?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Burrstone Inn, Ascend Hotel Collection feature a casino?

No, Burrstone Inn, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Burrstone Inn, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Burrstone Inn, Ascend Hotel Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Burrstone Inn, Ascend Hotel Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Burrstone Inn, Ascend Hotel Collection have a restaurant with a breakfast menu?

Yes, Burrstone Inn, Ascend Hotel Collection serves free buffet breakfast at Beer Garden on weekday mornings.

Will Burrstone Inn, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burrstone Inn, Ascend Hotel Collection for a fee of USD 35 per pet, per night.

Does Burrstone Inn, Ascend Hotel Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Burrstone Inn, Ascend Hotel Collection?

The closest major airport to Burrstone Inn, Ascend Hotel Collection is Rome, NY (RME-Griffiss Intl.), which is 17.4 mi away (20 minutes by car).

Can I book a room with a balcony at Burrstone Inn, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Burrstone Inn, Ascend Hotel Collection.

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 438 out of 963 reviews" "
Rating 8 - Good. 312 out of 963 reviews" "
Rating 6 - Okay. 122 out of 963 reviews" "
Rating 4 - Poor. 54 out of 963 reviews" "
Rating 2 - Terrible. 37 out of 963 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Stayed 3 nights in Apr 2024

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet rooms. Could just use better lighting if you're hoping to get some work done and some thicker curtains to block the courtyard lights. Big free breakfast and very friendly staff. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexis, Syracuse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night due to the hotel being close to my testing area and it was clean, quiet, and convenient! I would Highly recommend
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Stayed 1 night in Feb 2024

8/10 Good

denise

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Inn was very clean, particular notice of snap off shower curtain for cleaning, grab bars, soaps etc and trash liners appreciated. The only negative was extraordinary heat coming
Stayed 1 night in Feb 2024

6/10 Okay

Sherri

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Good hotel not as great as first times we stood.
We stay here often but will start looking for different hotel when we visit our daughter in college. The parking lot wasn’t cleared so one could park. And no welcome at all when we entered usually we atleast get a hello. Doors to room still have to make sure we pull shut. And this is a different room then usual so not sure why every room door has trouble. The bathrooms are good upto date with going green I guess you would say which is nice to see. And clean which is always great.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Easy check in and check out. The room was very clean. Having a separate bar area was very nice as well. Would definitely stay again.
Stayed 1 night in Feb 2024