Frequently asked questions

Is a free cancellation option available at Kimpton Aluna Tulum, an IHG Hotel?
Kimpton Aluna Tulum, an IHG Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.
What is there to do around Kimpton Aluna Tulum, an IHG Hotel?
This hotel is situated in Zama within a short 5-minute walk of Tulum National Park. You’ll also find Tulum Beach and Tulum Mayan Ruins within a short drive.
Will I be able to park at Kimpton Aluna Tulum, an IHG Hotel?
Yes, valet parking and self parking are offered for free at the hotel. Bicycle parking is also available for guests.
Is there a spa at Kimpton Aluna Tulum, an IHG Hotel?
Qi Ja´Spa is the hotel’s spa and services include couples treatments, massages, and body treatments.
Does Kimpton Aluna Tulum, an IHG Hotel include a casino at the property?
No, Kimpton Aluna Tulum, an IHG Hotel doesn’t have a casino.
Is there an indoor pool at Kimpton Aluna Tulum, an IHG Hotel?
No, this hotel doesn’t have an indoor pool; however, there are 2 outdoor pools.
What amenities will couples enjoy at Kimpton Aluna Tulum, an IHG Hotel?
There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a full-service spa.
Does Kimpton Aluna Tulum, an IHG Hotel have a hot tub?
No, this hotel doesn’t have a spa tub.
Does Kimpton Aluna Tulum, an IHG Hotel feature a restaurant that includes a breakfast menu?
Kimpton Aluna Tulum, an IHG Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.
Will Kimpton Aluna Tulum, an IHG Hotel allow pets to stay free of charge?
Yes, pets stay free at Kimpton Aluna Tulum, an IHG Hotel and the property also provides food and water bowls for pets.
Does Kimpton Aluna Tulum, an IHG Hotel have connecting rooms?
No, this hotel doesn’t feature connecting guestrooms.
How close is the airport from Kimpton Aluna Tulum, an IHG Hotel?
The closest major airport to Kimpton Aluna Tulum, an IHG Hotel is Tulum Intl. Airport (TQO), which is 26.2 mi away (50 minutes by car).
Are there rooms with balconies that I can book at Kimpton Aluna Tulum, an IHG Hotel?
Yes, every guestroom at Kimpton Aluna Tulum, an IHG Hotel comes with a balcony.